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Husqvarna AUTOMOWER 310 Owner Manual - Page 41

Troubleshooting, Introduction - troubleshooting, Fault messages, To install the boundary

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6 Troubleshooting 6.1 Introduction - troubleshooting In this chapter, a number of messages are listed which may be shown in the display if there is a malfunction. There is a proposal as to the cause and steps to take for each message. This chapter also presents some symptoms that can guide you if the product does not work as expected. More suggestions for steps to take in the event of malfunction or symptoms can be found on www.husqvarna.com. 6.2 Fault messages Below a number of fault messages are listed which may be shown in the product display. Contact your local Husqvarna representative if the same message appears often. Message Wheel motor blocked, left Wheel motor blocked, right Cause Grass or other object has wrapped around the drive wheel. Grass or other object has wrapped around the drive wheel. Action Check the drive wheel and remove the grass or other object. Check the drive wheel and remove the grass or other object. Cutting system blocked Grass or other object has wrapped around the blade disc. Check the drive wheel and remove the grass or other object. The blade disc lies in a pool of water. Move the product and prevent the collection of water in the work area. No loop signal The power supply is not connected. The low voltage cable is damaged or not connected. The boundary wire is not connected to the charging station. Check the wall socket connection and whether an earth-fault breaker has tripped or not. Check that the low voltage cable is connected to the charging station. Check that the low voltage cable is not damaged. Check that it is also properly connected to the charging station and to the power supply. Check that the boundary wire connectors are fitted properly to the charging station. Replace connectors if damaged. Refer to To install the boundary wire on page 21. Boundary wire broken. Find out where the break is. Replace the damaged section of the loop with a new loop wire and splice using an original coupler. Refer to Find breaks in the loop wire on page 49. ECO mode is activated and the product Place the product in the charging sta- has attempted to start outside the tion, press the START button and close charging station. the hatch. Refer to ECO mode on page 29. 1220 - 001 - 08.07.2019 Troubleshooting - 41

Section	Page
Contents	2
Introduction	3
Support	3
Product description	3
Automower® Connect	3
Product overview	4
Symbols on the product	5
Symbols on the display	6
Symbols on the battery	6
Menu structure overview - 1	8
Menu structure overview - 2	9
Display	10
Keypad	10
Safety	11
Safety definitions	11
General safety instructions	11
IMPORTANT. READ CAREFULLY BEFORE USE. KEEP FOR FUTURE REFERENCE	12
Safety instructions for operation	13
Use	13
Battery safety	14
How to lift and move the product	14
Maintenance	15
In the event of a thunderstorm	15
Installation	16
Introduction - Installation	16
Before the installation of the wires	16
Before the installation of the product	16
To examine where to put the charging station	16
To examine where to put the power supply	17
To examine where to put the boundary wire	17
To put the boundary wire in a slope	18
Passages	18
To make an island	18
To make a secondary area	19
To set the corridor width of the boundary wire	19
To examine where to put the guide wire	19
To set the corridor width of the guide wire	20
Work area examples	20
Installation of the product	21
To install the charging station	21
To install the boundary wire	21
To install the guide wire	22
To put the wire into position with stakes	22
To bury the boundary wire or the guide wire	22
To extend the boundary wire or the guide wire	22
After the installation of the product	23
To do a visual check of the charging station	23
To do the basic settings	23
To do the product settings	23
To get access to the menu	23
To do the timer settings	23
To calculate the timer setting	23
To set the timer	24
To copy the timer setting	24
To reset the timer setting	24
Security level	24
To set the security level	24
To change the PIN-code	25
To change the length of the alarm	25
To change the length of the time lock	25
Weather timer	25
To set the Weather timer	25
To set the Weather timer frequency	25
Lawn Coverage	25
To disable the GPS Assisted Navigation	26
To enable the GPS Assisted Navigation	26
To set the Lawn coverage function	26
To do a test of the Lawn coverage function	27
To measure the distance from the charging station	27
To disable or enable the Lawn coverage function	27
To reset the Lawn coverage settings	27
Methods for the product to find the charging station	27
To set how the product finds the charging station	27
To do a test of the guide wire	28
To do a test of the boundary wire	28
To change the signal range of the charging station	28
To set the exit angles	28
To set the reversing distance	28
To set the Drive Past Wire function	29
Settings	29
Profiles	29
To save settings to a profile	29
To change the name of a profile	29
To use a profile	29
To connect a new charging station to a profile	29
ECO mode	29
Spiral Cutting	30
To set the level of Spiral Cutting	30
Slope control	30
To disable the Slope control	30
To set the time & date	30
To set the language	30
To set the country	30
To reset all user settings	30
The About menu	30
Accessories	31
Information	31
Automower® Connect app	31
To install the Automower® Connect app	31
Automower® Connect@Home (Automower® 310/315)	31
To pair Connect@Home and the product	31
To remove paired accounts	31
Automower® Connect	31
To pair Automower® Connect and the product	31
To enable the GeoFence function	32
To set a new center point for the Geofence function	32
To set the GeoFence level of sensitivity	32
To use the SMS function	32
Network	32
APN settings	32
Headlights	32
To set the schedule for the headlights	32
To set the Flashes when fault function	32
To avoid collisions with the mower house	33
Connectivity	33
Automower® Direct	33
To start to use Automower® Direct	33
Husqvarna Fleet Services™	33
To connect to the product with Husqvarna Fleet Services	33
Operation	34
Main switch	34
Start	34
Operating mode - Start	34
Main area	34
Secondary area	34
Override timer	35
Spot cutting (Automower® 315/315X)	35
Operating mode - Park	35
Park until further notice	35
Start again in 3 hours	35
Start on next timer	35
To stop the product	35
To switch off the product	35
Timer and Standby	35
Example 1	36
Example 2	36
To charge the battery	36
Adjust the cutting height	37
To adjust the cutting height	37
Maintenance	38
Introduction - maintenance	38
Clean the product	38
Chassis and blade disc	38
Chassis	38
Wheels	38
Cover	38
Charging station	38
Replace the blades	39
To replace the blades	39
Battery	39
Winter service	40
Troubleshooting	41
Introduction - troubleshooting	41
Fault messages	41
Information messages	46
Indicator lamp in the charging station	47
Symptoms	48
Find breaks in the loop wire	49
Transportation, storage and disposal	52
Transportation	52
Storage	52
Disposal	52
To remove the battery	52
Technical data	53
Technical data	53
Registered trademarks	55
Warranty	56
Warranty terms	56
Applicable to US/CA market	57
Supplier's Declaration of Conformity	57

Match case Limit results 1 per page

6 Troubleshooting

6.1 Introduction - troubleshooting

In this chapter, a number of messages are listed which may be shown in the display if there is a

malfunction. There is a proposal as to the cause and steps to take for each message. This chapter also

presents some symptoms that can guide you if the product does not work as expected. More

suggestions for steps to take in the event of malfunction or symptoms can be found on

www.husqvarna.com.

6.2 Fault messages

Below a number of fault messages are listed which may be shown in the product display. Contact your

local Husqvarna representative if the same message appears often.

Message

Cause

Action

Wheel motor

blocked, left

Grass or other object has wrapped

around the drive wheel.

Check the drive wheel and remove the

grass or other object.

Wheel motor

blocked, right

Grass or other object has wrapped

around the drive wheel.

Check the drive wheel and remove the

grass or other object.

Cutting system

blocked

Grass or other object has wrapped

around the blade disc.

Check the drive wheel and remove the

grass or other object.

The blade disc lies in a pool of water.

Move the product and prevent the col-

lection of water in the work area.

No loop signal

The power supply is not connected.

Check the wall socket connection and

whether an earth-fault breaker has trip-

ped or not. Check that the low voltage

cable is connected to the charging sta-

tion.

The low voltage cable is damaged or

not connected.

Check that the low voltage cable is not

damaged. Check that it is also properly

connected to the charging station and

to the power supply.

The boundary wire is not connected to

the charging station.

Check that the boundary wire connec-

tors are fitted properly to the charging

station. Replace connectors if dam-

aged. Refer to

To install the boundary

wire on page 21

Boundary wire broken.

Find out where the break is. Replace

the damaged section of the loop with a

new loop wire and splice using an origi-

nal coupler. Refer to

Find breaks in the

loop wire on page 49

ECO mode

is activated and the product

has attempted to start outside the

charging station.

Place the product in the charging sta-

tion, press the

START

button and close

the hatch. Refer to

ECO mode on page

1220 - 001 - 08.07.2019

Troubleshooting -