Kodak 8536096 User Guide - Page 36

Troubleshooting, Printing problems

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7 Troubleshooting When you have questions about your printer dock, start here. Additional technical information is available in the ReadMe file located on the Kodak EasyShare software CD. For updates to Troubleshooting information, visit www.kodak.com/go/printerdock. Printing problems If... Paper does not feed (Paper light may glow steady amber) Try the following IMPORTANT: Use only Kodak color cartridge & paper kits with your printer dock. Do not use inkjet paper. ■ The paper tray may be empty. Load paper (page 6), then press . ■ Check the paper: 1 Remove the paper tray (page 7). 2 Check the paper supply: make sure paper is not damaged in any way, or removable tabs have not been detached. Replace with new paper if necessary. 3 "Fan" the paper to keep the sheets from sticking together. 4 Reload the paper tray using no more than 25 sheets. 5 Re-install the paper tray, then press to resume printing. Multiple sheets of paper are pulled through printer ■ Clean the feed roller (page 28). 1 Remove the paper tray (page 7). 2 Remove the paper supply from the paper tray. "Fan" the paper to keep the sheets from sticking together. 3 Reload the paper tray using no more than 25 sheets. 4 Re-install the paper tray. 30 www.kodak.com/go/support

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30
www.kodak.com/go/support
7
Troubleshooting
When you have questions about your printer dock, start here. Additional
technical information is available in the ReadMe file located on the Kodak
EasyShare software CD. For updates to Troubleshooting information, visit
www.kodak.com/go/printerdock
.
Printing problems
If...
Try the following
Paper does not
feed
(Paper light may
glow steady
amber)
IMPORTANT:
Use only Kodak color cartridge & paper kits
with your printer dock. Do not use inkjet
paper.
■
The paper tray may be empty. Load paper (
page 6
), then
press
.
■
Check the paper:
1
Remove the paper tray (
page 7
).
2
Check the paper supply: make sure paper is not damaged
in any way, or removable tabs have not been detached.
Replace with new paper if necessary.
3
"Fan" the paper to keep the sheets from sticking
together.
4
Reload the paper tray using
no more than 25 sheets
.
5
Re-install the paper tray, then press
to resume
printing.
■
Clean the feed roller (
page 28
).
Multiple sheets of
paper are pulled
through printer
1
Remove the paper tray (
page 7
).
2
Remove the paper supply from the paper tray. "Fan" the
paper to keep the sheets from sticking together.
3
Reload the paper tray using
no more than 25 sheets
.
4
Re-install the paper tray.