Konica Minolta magicolor 4750EN/4750DN magicolor 4750EN/magicolor 4750DN User - Page 231

Symptom Media is misfeeding. Media is misfeeding. Cause Solution The media is not cor- Remove the misfed media and reposirectly positioned in tion the media properly in the tray. the tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray. allowed. The media guides are Adjust the media guides in the tray to not correctly adjusted match the size of the media. to the media size. Warped or wrinkled Remove the media, smooth it out, and media is loaded in the reload it. If it still misfeeds, do not use tray. that media. The media is moist Remove the moist media and replace it from humidity. with new, dry media. Envelopes are loaded Envelope must be loaded in Tray 1 in Tray 2, 3. only. Labels, letterhead, postcards, thick stock, or glossy are loaded in Tray 3. Labels, letterhead, postcards, thick stock, or glossy must be loaded in Tray 1 or 2. Custom-sized media is loaded in Tray 3. Custom-sized media can be loaded in Tray 1 or 2. See "Media Specifications" on page 6-2. The recommended Load the label sheets according to the label sheet is facing manufacturer's instructions. the wrong way in Tray 1 or 2. Envelopes are facing Load the envelopes in Tray 1 so the the wrong way in flaps are facing up. Tray 1. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Media Specifications" on page 6-2. The media roller is dirty. Clean the media supply roller. For more details, refer to "Media Rollers" on page 8-5. 9-24 Solving Problems with Media Misfeeds