Konica Minolta magicolor 4750EN/4750DN magicolor 4750EN/magicolor 4750DN User - Page 233

Symptom Cause Solution Printing from The file format (file Only files with the format (extension) a USB mem- extension) is not one for JPEG, TIFF, XPS or PDF can be ory device is that can be printed. printed. not possible. MEMORY DIRECT Change the setting for INTERFACE for the printer is set to MENU/MEMORY DIRECT to DISABLE. ENABLE. A public user is not specified for user authentication. Contact the printer administrator. Encrypted USB mem- Encrypted USB memory devices are ory devices are used. not supported. Printing takes too much time. The printer is set to a It takes more time to print on special slow printing mode media. When using regular paper, (for example thick make sure that the media type is set stock). properly in the driver. The printer is set to It takes time for printing to start in Energy Saver mode. Energy Saver mode. The job is very com- Wait. No action needed. plex. The printer memory is Add more memory. insufficient. A toner cartridge for a Install a correct KONICA MINOLTA different region or an toner cartridge approved for your speunapproved genuine cific printer. toner cartridge is installed (INCORRECT TONER X is displayed in the message window). Blank pages One or more of the come out toner cartridges are during print- defective or empty. ing. The wrong media is being used. Check the toner cartridges. The image will not print if one or more cartridges are empty. Check that the media type set in the driver matches the media loaded in the printer. 9-26 Solving Other Problems