Lenovo 42962YU User Manual - Page 52

pressing F1 to open the BIOS Setup Utility. Select, Access Predesktop Area. Boot from the Recovery

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Table 2. Numeric error codes (continued) Symptom or error FRU or action, in sequence 1810 Hard disk partition layout error. 1. If the Access Predesktop Area has been previously disabled, then go to the BIOS Setup Utility by pressing F1 to open the BIOS Setup Utility. Select Security ➙ Predesktop Area ➙ Access Predesktop Area. Set this item to Disabled. Save and exit. 2. If the Access Predesktop Area has not been previously disabled, press Enter to load Access Predesktop Area. Then run RECOVER TO FACTORY CONTENTS in Access Predesktop Area. 3. If item 2 failed, press F3 in the Welcome screen in RECOVER TO FACTORY CONTENTS. Run FDISK, and then delete all partitions. Run RECOVER TO FACTORY CONTENTS in Access Predesktop Area again. 4. If item 3 failed, select CD-ROM boot in Startup in Access Predesktop Area. Boot from the Recovery CD and perform full recovery from it. 5. If item 4 failed, replace the hard disk drive. 1820 More than one external fingerprint reader is attached. Power off and remove all but the reader that you set up within your main operating system. Remove all but the reader that you set up for the authentication. 1830 Invalid memory configuration-Power off and install a memory module to Slot-0 or the lower slot. Install DIMM in Slot-0, but not in Slot-1. Note: For the construction of the DIMM slot, see "1040 DIMM" on page 64. 2000 Hard Drive Active Protection sensor diagnostics failed.Press to continue.Press to enter SETUP 1. Undock docking station or port replicator if it is attached to the ThinkPad Notebook. 2. Place the ThinkPad Notebook on a horizontal surface. Do not apply any physical shock to the computer. 3. Run Diagnostics ➙ ThinkPad Devices ➙ HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Ensure that your HDD is supported on this system and that the latest HDD firmware is installed. Inform the following information to the customer: If in the primary bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by this system, with the risk in mind, the customer can still use it by pressing ESC. If in the primary drive bay the customer is using a supported IBM/Lenovo HDD with an old firmware, the customer needs to update its firmware to the latest. The latest version is available at http://www.lenovo.com/support 201x The solid state drive you have installed has not passed qualification for use in this computer. Using this drive may cause compatibility issues and potential issues with data integrity, including data loss. Press to continue. Inform the following information to the customer: If the customer is using a non qualified SSD which is not supported by this system, with the risk in mind, the customer can still use it by pressing ESC. Location of the SSD is designated as below: 2010: HDD0 (in HDD slot-0) 2011: HDD1 (in HDD slot-1) 2012: Ultrabay™ with HDD adapter 2100 Initialization error on HDD0 (Main hard disk drive) 1. Reseat the hard disk drive. 2. Main hard disk drive. 3. System board. 46 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual

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Table 2. Numeric error codes (continued)
Symptom or error
FRU or action, in sequence
1810
Hard disk partition layout error.
1.
If the Access Predesktop Area has been previously
disabled, then go to the BIOS Setup Utility by
pressing F1 to open the BIOS Setup Utility. Select
Security
➙
Predesktop Area
➙
Access Predesktop
Area. Set this item to Disabled. Save and exit.
2. If the Access Predesktop Area has not been
previously disabled, press Enter to load Access
Predesktop Area. Then run
RECOVER TO FACTORY
CONTENTS
in Access Predesktop Area.
3. If item 2 failed, press F3 in the Welcome screen in
RECOVER TO FACTORY CONTENTS
. Run FDISK,
and then delete all partitions. Run
RECOVER TO
FACTORY CONTENTS
in Access Predesktop Area
again.
4. If item 3 failed, select CD-ROM boot in
Startup
in
Access Predesktop Area. Boot from the Recovery
CD and perform full recovery from it.
5. If item 4 failed, replace the hard disk drive.
1820
More than one external fingerprint reader is attached.
Power off and remove all but the reader that you set up
within your main operating system.
Remove all but the reader that you set up for the
authentication.
1830
Invalid memory configuration—Power off and install a
memory module to Slot-0 or the lower slot.
Install DIMM in Slot-0, but not in Slot-1.
Note:
For the construction of the DIMM slot, see “1040
DIMM” on page 64.
2000
Hard Drive Active Protection sensor diagnostics
failed.Press <Esc> to continue.Press <F1> to enter
SETUP
1. Undock docking station or port replicator if it is
attached to the ThinkPad Notebook.
2. Place the ThinkPad Notebook on a horizontal surface.
Do not apply any physical shock to the computer.
3. Run
Diagnostics
➙
ThinkPad Devices
➙
HDD
Active Protection Test
.
2010
Warning: Your internal hard disk drive (HDD) may not
function correctly on this system. Ensure that your HDD
is supported on this system and that the latest HDD
firmware is installed.
Inform the following information to the customer: If in
the primary bay the customer is using a non-IBM or
non-Lenovo hard disk drive (HDD), or an old generation
IBM HDD which is not supported by this system, with
the risk in mind, the customer can still use it by pressing
ESC. If in the primary drive bay the customer is using a
supported IBM/Lenovo HDD with an old firmware, the
customer needs to update its firmware to the latest. The
latest version is available at
201x
The solid state drive you have installed has not passed
qualification for use in this computer. Using this drive may
cause compatibility issues and potential issues with data
integrity, including data loss. Press <Esc> to continue.
Inform the following information to the customer: If the
customer is using a non qualified SSD which is not
supported by this system, with the risk in mind, the
customer can still use it by pressing ESC. Location of the
SSD is designated as below:
2010: HDD0 (in HDD slot-0)
2011: HDD1 (in HDD slot-1)
2012: Ultrabay
™
with HDD adapter
2100
Initialization error on HDD0 (Main hard disk drive)
1.
Reseat the hard disk drive.
2. Main hard disk drive.
3. System board.
46
ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual