Lenovo 646001U Troubleshooting Guide - Page 23

Troubleshooting, Error messages

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Solving computer problems 3. While the message, "To interrupt normal startup, press the blue ThinkVantage button," is displayed at the lower left of the screen, press the blue ThinkVantage button to enter the Rescue and Recovery workspace. 4. Select Diagnose hardware. The computer restarts and PC-Doctor starts up. For more information about PC-Doctor, press F1 to go to the Help or online manual for the program. Troubleshooting If you do not find your problem here, see Access Help. The following section only describes problems that might prevent you from accessing this help system. Error messages Notes: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message 0176: System Security - The System has been tampered with. 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults. 0185: Bad startup sequence settings. Enter BIOS Setup and load Setup defaults. 0190: Critical low-battery error 0191: System Security - Invalid remote change requested. 0199: System Security - Security password retry count exceeded. Solution This message is displayed if you remove the Security Chip and reinstall it, or install a new one. To clear the error, enter the BIOS Setup Utility. If this does not solve the problem, have the computer serviced. Checksum of the CRC2 setting in the EEPROM is not correct. Press F1 to go to BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. Checksum of the startup sequence setting in the EEPROM is not correct. Press F1 to go to BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. The computer turned off, because the battery is low. Connect the ac adapter to the computer and charge the battery, or replace the battery with a fully charged one. The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the BIOS Setup Utility. This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the BIOS Setup Utility. Chapter 3. Solving computer problems 13

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3.
While the message, “To interrupt normal startup, press the blue
ThinkVantage button,” is displayed at the lower left of the screen, press
the blue ThinkVantage button to enter the Rescue and Recovery
workspace.
4.
Select
Diagnose hardware
. The computer restarts and PC-Doctor starts up.
For more information about PC-Doctor, press F1 to go to the Help or online
manual for the program.
Troubleshooting
If you do not find your problem here, see
Access Help
. The following section
only describes problems that might prevent you from accessing this help
system.
Error messages
Notes:
1.
In the charts, x can be any character.
2.
The version of PC-Doctor referred to here is PC-Doctor for Windows.
Message
Solution
0176: System
Security - The
System has been
tampered with.
This message is displayed if you remove the Security Chip and
reinstall it, or install a new one. To clear the error, enter the
BIOS Setup Utility. If this does not solve the problem, have the
computer serviced.
0182: Bad CRC2.
Enter BIOS Setup
and load Setup
defaults.
Checksum of the CRC2 setting in the EEPROM is not correct.
Press F1 to go to BIOS Setup Utility. Press F9 and then Enter to
load the default setting. Press F10 and then Enter to restart the
system.
0185: Bad startup
sequence settings.
Enter BIOS Setup
and load Setup
defaults.
Checksum of the startup sequence setting in the EEPROM is
not correct. Press F1 to go to BIOS Setup Utility. Press F9 and
then Enter to load the default setting. Press F10 and then Enter
to restart the system.
0190: Critical
low-battery error
The computer turned off, because the battery is low. Connect
the ac adapter to the computer and charge the battery, or
replace the battery with a fully charged one.
0191: System
Security - Invalid
remote change
requested.
The system configuration change has failed. Confirm the
operation and try again. To clear the error, enter the BIOS
Setup Utility.
0199: System
Security - Security
password retry
count exceeded.
This message is displayed if you enter a wrong supervisor
password more than three times. Confirm the supervisor
password and try again. To clear the error, enter the BIOS
Setup Utility.
Solving computer problems
Chapter 3. Solving computer problems
13