Lenovo ThinkCentre M55e Hardware Maintenance Manual - Page 49

Running, diagnostics, Rescue, Recovery, workspace, PC-Doctor, Windows

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Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette. 5. Select the diagnostic test you want to run. Press the F1 key for additional help. 6. Remove the CD or diskette when the program finishes. Running diagnostics from the Rescue and Recovery workspace If you do not have a diagnostic CD image or diagnostic diskette, you can run the PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure: 1. Shut down the operating system and turn off the computer. 2. Repeatedly press and release the F11 key as you turn on the computer. 3. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. Note: For some models, press the Esc key to enter Rescue and Recovery. 4. From the Rescue and Recovery workspace, select Diagnose hardware. 5. Follow the prompts on the screen. The computer will reboot. 6. When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help. PC-Doctor for Windows PE Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on each Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. Running diagnostics from the Rescue and Recovery workspace You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure: 1. Shut down the operating system and turn off the computer. 2. Repeatedly press and release the F11 key as you turn on the computer. 3. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. 4. From the Rescue and Recovery workspace, select Diagnose hardware. 5. The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help. 6. Follow the instructions on the screen. Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see the User Guide for the computer. Chapter 5. Diagnostics 43

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Note:
If
you
are
running
diagnostics
from
a
diskette,
when
prompted,
remove
the
first
diskette
and
insert
the
second
diskette.
5.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
6.
Remove
the
CD
or
diskette
when
the
program
finishes.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
If
you
do
not
have
a
diagnostic
CD
image
or
diagnostic
diskette,
you
can
run
the
PC-Doctor
for
DOS
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
3.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
Note:
For
some
models,
press
the
Esc
key
to
enter
Rescue
and
Recovery.
4.
From
the
Rescue
and
Recovery
workspace,
select
Diagnose
hardware
.
5.
Follow
the
prompts
on
the
screen.
The
computer
will
reboot.
6.
When
the
computer
restarts,
the
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
PC-Doctor
for
Windows
PE
Depending
upon
your
machine
type
and
model,
you
either
have
PC-Doctor
for
DOS
or
PC-Doctor
for
Windows
PE
on
each
Lenovo
computer.
The
PC-Doctor
for
Windows
PE
diagnostic
program
is
part
of
the
Rescue
and
Recovery
workspace.
Use
PC-Doctor
for
Windows
PE,
if
you
are
unable
to
start
the
Windows
operating
system
or
if
PC-Doctor
for
Windows
has
not
been
successful
in
isolating
a
possible
problem.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
You
can
run
the
PC-Doctor
for
Windows
PE
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
3.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
4.
From
the
Rescue
and
Recovery
workspace,
select
Diagnose
hardware
.
5.
The
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
6.
Follow
the
instructions
on
the
screen.
Note:
Rescue
media
includes
PC-Doctor
for
Windows
PE.
For
more
information
about
rescue
media,
see
the
User
Guide
for
the
computer.
Chapter
5.
Diagnostics
43