Lenovo ThinkPad X32 (English) Service and Troubleshooting guide for the ThinkP - Page 43

Standby, hibernation, problems - driver

Get Lenovo ThinkPad X32 PDF manuals and user guides View all Lenovo ThinkPad X32 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 43 highlights

Solving computer problems Problem: The mouse or the pointing device does not work. Solution: Make sure that the TrackPoint pointing device is enabled in the ThinkPad Configuration Program. Then detach the mouse or the pointing device, and try using the it again. If the TrackPoint pointing device works, the error might be due to the mouse or the pointing device. Make sure that the cable for the mouse or the pointing device is securely connected to the X3 UltraBase, the ThinkPad Dock, the ThinkPad Dock II, the ThinkPad Mini Dock, the ThinkPad Port Replicator, or the ThinkPad Port Replicator II. If your mouse is incompatible with the PS/2 mouse, disable the TrackPoint, using the ThinkPad Configuration Program. Note: For more information, see the manual supplied with the mouse. Problem The mouse buttons do not work. Solution Change the mouse driver to Standard PS/2 Port Mouse, and then reinstall PS/2 TrackPoint. Drivers are provided in the C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Web site. To access the Web site, press the Access IBM button and open the Access IBM program. Problem The scrolling or magnifying glass function does not work. Solution Check the mouse driver in the Device Manager window, and make sure that the PS/2 TrackPoint driver is installed. Standby or hibernation problems Problem: The computer enters standby mode unexpectedly. Solution: If the processor overheats, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Power Manager. Problem: The computer enters standby mode immediately after Power-on self-test (POST) (the standby indicator turns on). Chapter 2. Solving computer problems 21

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
Problem:
The
mouse
or
the
pointing
device
does
not
work.
Solution:
Make
sure
that
the
TrackPoint
pointing
device
is
enabled
in
the
ThinkPad
Configuration
Program.
Then
detach
the
mouse
or
the
pointing
device,
and
try
using
the
it
again.
If
the
TrackPoint
pointing
device
works,
the
error
might
be
due
to
the
mouse
or
the
pointing
device.
Make
sure
that
the
cable
for
the
mouse
or
the
pointing
device
is
securely
connected
to
the
X3
UltraBase,
the
ThinkPad
Dock,
the
ThinkPad
Dock
II,
the
ThinkPad
Mini
Dock,
the
ThinkPad
Port
Replicator,
or
the
ThinkPad
Port
Replicator
II.
If
your
mouse
is
incompatible
with
the
PS/2
mouse,
disable
the
TrackPoint,
using
the
ThinkPad
Configuration
Program.
Note:
For
more
information,
see
the
manual
supplied
with
the
mouse.
Problem
The
mouse
buttons
do
not
work.
Solution
Change
the
mouse
driver
to
Standard
PS/2
Port
Mouse
,
and
then
reinstall
PS/2
TrackPoint
.
Drivers
are
provided
in
the
C:\IBMTOOLS\DRIVERS
directory
on
your
hard
disk
drive.
If
your
hard
disk
drive
does
not
contain
device
drivers,
refer
to
the
ThinkPad
Web
site.
To
access
the
Web
site,
press
the
Access
IBM
button
and
open
the
Access
IBM
program.
Problem
The
scrolling
or
magnifying
glass
function
does
not
work.
Solution
Check
the
mouse
driver
in
the
Device
Manager
window,
and
make
sure
that
the
PS/2
TrackPoint
driver
is
installed.
Standby
or
hibernation
problems
Problem:
The
computer
enters
standby
mode
unexpectedly.
Solution:
If
the
processor
overheats,
the
computer
automatically
enters
standby
mode
to
allow
the
computer
to
cool
and
to
protect
the
processor
and
other
internal
components.
Also,
check
the
settings
for
standby
mode,
using
Power
Manager.
Problem:
The
computer
enters
standby
mode
immediately
after
Power-on
self-test
(POST)
(the
standby
indicator
turns
on).
Solving
computer
problems
Chapter
2.
Solving
computer
problems
21