Lenovo ThinkPad X32 (English) Service and Troubleshooting guide for the ThinkP - Page 50

Problem, Solution, interrupt, normal, startup, press, Access, button

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Solving computer problems v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in the BIOS Setup Utility, make sure that the hard disk drive is included in the "Boot priority order" list. If it is included in the "Excluded from boot order" list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the "Boot priority order" list. If you are using the ThinkPad X31 computer, in the startup menu in the BIOS Setup Utility, make sure that there is no exclamation point ! to the left of the hard disk drive or its child node. If there is such a mark, the hard disk drive is disabled. To enable the drive, press the Insert key and clear the mark. A startup problem Problem: The Microsoft® Windows operating system will not start. Solution: Use the Rescue and Recovery workspace to help solve or identify your problem. To open the Rescue and Recovery workspace, do the following: 1. Turn off your PC, then turn it on again. 2. Watch the screen carefully while your PC starts. When the "To interrupt normal startup, press the blue Access IBM button" message is displayed at the lower left of the screen, press the blue Access IBM button. The Rescue and Recovery workspace opens. A window such as this will appear: 28 ThinkPad® X30 Series Service and Troubleshooting Guide

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v
You
are
carrying
your
computer.
This
is
a
normal
characteristic
of
a
hard
disk
drive
and
is
not
a
defect.
Problem:
The
hard
disk
drive
does
not
work.
Solution:
In
the
startup
menu
in
the
BIOS
Setup
Utility,
make
sure
that
the
hard
disk
drive
is
included
in
the
“Boot
priority
order”
list.
If
it
is
included
in
the
“Excluded
from
boot
order”
list,
it
is
disabled.
Select
the
entry
for
it
in
the
list
and
press
the
x
key.
This
moves
the
entry
to
the
“Boot
priority
order”
list.
If
you
are
using
the
ThinkPad
X31
computer,
in
the
startup
menu
in
the
BIOS
Setup
Utility,
make
sure
that
there
is
no
exclamation
point
!
to
the
left
of
the
hard
disk
drive
or
its
child
node.
If
there
is
such
a
mark,
the
hard
disk
drive
is
disabled.
To
enable
the
drive,
press
the
Insert
key
and
clear
the
mark.
A
startup
problem
Problem:
The
Microsoft
®
Windows
operating
system
will
not
start.
Solution:
Use
the
Rescue
and
Recovery
workspace
to
help
solve
or
identify
your
problem.
To
open
the
Rescue
and
Recovery
workspace,
do
the
following:
1.
Turn
off
your
PC,
then
turn
it
on
again.
2.
Watch
the
screen
carefully
while
your
PC
starts.
When
the
“
To
interrupt
normal
startup,
press
the
blue
Access
IBM
button
”
message
is
displayed
at
the
lower
left
of
the
screen,
press
the
blue
Access
IBM
button.
The
Rescue
and
Recovery
workspace
opens.
A
window
such
as
this
will
appear:
Solving
computer
problems
28
ThinkPad
®
X30
Series
Service
and
Troubleshooting
Guide