Lenovo ThinkPad X32 (English) Service and Troubleshooting guide for the ThinkP - Page 52

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Solving computer problems v Events Log enables you to view a log that contains information about events, or tasks, associated with Rescue and Recovery operations. v System Information enables you to see key hardware and software information about your computer. This information might be valuable when trying to diagnose problems. v Warranty Status enables you to see when your warranty expires, the terms of service for your computer, or list of replacement parts. v Help provides information about the various functions available in the Rescue and Recovery workspace. v Restart closes the Rescue and Recovery workspace and resumes the startup sequence that was interrupted. If you are using the ThinkPad X31 computer, you can click the following tabs to open other pages or exit the utility: v Startup enables you to change the order of devices in which the PC searches for the operating system during startup. In some situations, you might need to start the operating system from a CD drive rather than the hard disk. You specify those kinds of changes on this page. v Preferences presents various options, depending on your model and accessories, you can set for the Access IBM Predesktop Area. v Information gathers essential information about your PC that you can provide to call center technicians, if necessary. v Help provides information about the various pages in Access IBM Predesktop Area. v Exit closes the Access IBM Predesktop Area and resumes the startup sequence that was interrupted. Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. Problem: The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want. 30 ThinkPad® X30 Series Service and Troubleshooting Guide

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v
Events
Log
enables
you
to
view
a
log
that
contains
information
about
events,
or
tasks,
associated
with
Rescue
and
Recovery
operations.
v
System
Information
enables
you
to
see
key
hardware
and
software
information
about
your
computer.
This
information
might
be
valuable
when
trying
to
diagnose
problems.
v
Warranty
Status
enables
you
to
see
when
your
warranty
expires,
the
terms
of
service
for
your
computer,
or
list
of
replacement
parts.
v
Help
provides
information
about
the
various
functions
available
in
the
Rescue
and
Recovery
workspace.
v
Restart
closes
the
Rescue
and
Recovery
workspace
and
resumes
the
startup
sequence
that
was
interrupted.
If
you
are
using
the
ThinkPad
X31
computer,
you
can
click
the
following
tabs
to
open
other
pages
or
exit
the
utility:
v
Startup
enables
you
to
change
the
order
of
devices
in
which
the
PC
searches
for
the
operating
system
during
startup.
In
some
situations,
you
might
need
to
start
the
operating
system
from
a
CD
drive
rather
than
the
hard
disk.
You
specify
those
kinds
of
changes
on
this
page.
v
Preferences
presents
various
options,
depending
on
your
model
and
accessories,
you
can
set
for
the
Access
IBM
Predesktop
Area.
v
Information
gathers
essential
information
about
your
PC
that
you
can
provide
to
call
center
technicians,
if
necessary.
v
Help
provides
information
about
the
various
pages
in
Access
IBM
Predesktop
Area.
v
Exit
closes
the
Access
IBM
Predesktop
Area
and
resumes
the
startup
sequence
that
was
interrupted.
Other
problems
Problem:
The
computer
locks
or
does
not
accept
any
input.
Solution:
Your
computer
might
lock
when
it
enters
standby
mode
during
a
communication
operation.
Disable
the
standby
timer
when
you
are
working
on
the
network.
To
turn
off
the
computer,
press
and
hold
the
power
switch
for
4
seconds
or
more.
Problem:
The
computer
does
not
start
from
a
device
you
want,
such
as
a
diskette
drive.
Solution:
Refer
to
the
Startup
menu
of
the
BIOS
Setup
Utility.
Make
sure
that
the
startup
sequence
in
the
BIOS
Setup
Utility
is
set
so
that
the
computer
starts
from
the
device
you
want.
Solving
computer
problems
30
ThinkPad
®
X30
Series
Service
and
Troubleshooting
Guide