Lenovo ThinkPad X32 (English) Service and Troubleshooting guide for the ThinkP - Page 48

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Solving computer problems Problem: The screen is unreadable or distorted. Solution: Make sure that: v The display device driver is installed correctly. v The screen resolution and color quality are correctly set. v The monitor type is correct. To check these settings, do as follows: For Windows XP and Windows 2000: Open the Display Properties window. 1. Click the Settings tab. 2. Check whether the screen resolution and color quality are correctly set. 3. Click Advanced. 4. Click the Adapter tab. 5. Make sure ″ATI Mobility RADEON″ is shown in the adapter information window. 6. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button. 7. Click the Monitor tab. 8. Make sure the information is correct. 9. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button. Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power switch for 4 seconds or more to turn off your computer; then turn it on again. Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer's display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. Battery problems Problem: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. 26 ThinkPad® X30 Series Service and Troubleshooting Guide

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Problem:
The
screen
is
unreadable
or
distorted.
Solution:
Make
sure
that:
v
The
display
device
driver
is
installed
correctly.
v
The
screen
resolution
and
color
quality
are
correctly
set.
v
The
monitor
type
is
correct.
To
check
these
settings,
do
as
follows:
For
Windows
XP
and
Windows
2000:
Open
the
Display
Properties
window.
1.
Click
the
Settings
tab.
2.
Check
whether
the
screen
resolution
and
color
quality
are
correctly
set.
3.
Click
Advanced
.
4.
Click
the
Adapter
tab.
5.
Make
sure
″
ATI
Mobility
RADEON
″
is
shown
in
the
adapter
information
window.
6.
Click
the
Properties
button.
Check
the
″
Device
status
″
box
and
make
sure
the
device
is
working
properly.
If
not,
click
the
Troubleshooter
button.
7.
Click
the
Monitor
tab.
8.
Make
sure
the
information
is
correct.
9.
Click
the
Properties
button.
Check
the
″
Device
status
″
box
and
make
sure
the
device
is
working
properly.
If
not,
click
the
Troubleshooter
button.
Problem:
The
screen
stays
on
even
after
you
turn
off
your
computer.
Solution:
Press
and
hold
the
power
switch
for
4
seconds
or
more
to
turn
off
your
computer;
then
turn
it
on
again.
Problem:
Missing,
discolored,
or
bright
dots
appear
on
the
screen
every
time
you
turn
on
your
computer.
Solution:
This
is
an
intrinsic
characteristic
of
the
TFT
technology.
Your
computer’s
display
contains
multiple
thin-film
transistors
(TFTs).
A
small
number
of
missing,
discolored,
or
bright
dots
on
the
screen
might
exist
all
the
time.
Battery
problems
Problem:
The
battery
cannot
be
fully
charged
by
the
power-off
method
in
the
standard
charge
time
for
your
computer.
Solving
computer
problems
26
ThinkPad
®
X30
Series
Service
and
Troubleshooting
Guide