Section |
Page |
Contents |
2 |
Safety information |
11 |
Overview |
13 |
Understanding this User’s Guide |
13 |
Finding information about the printer |
13 |
Additional printer setup |
15 |
Installing internal options |
15 |
Available internal options |
15 |
Accessing the system board |
16 |
Installing a memory card |
18 |
Installing a flash memory or firmware card |
20 |
Installing an Internal Solutions Port |
22 |
Installing a printer hard disk |
26 |
Removing a printer hard disk |
30 |
Installing hardware options |
31 |
Order of installation |
31 |
Installing optional drawers |
32 |
Attaching cables |
33 |
Setting up the printer software |
34 |
Installing the printer software |
34 |
Updating available options in the printer driver |
34 |
Networking |
35 |
Preparing to set up the printer on a wireless network |
35 |
Installing the printer on a wireless network (Windows) |
36 |
Installing the printer on a wireless network (Macintosh) |
38 |
Installing the printer on a wired network |
40 |
Changing port settings after installing a new network Internal Solutions Port |
42 |
Verifying printer setup |
44 |
Using C746x |
45 |
Learning about the printer |
45 |
Selecting a location for the printer |
45 |
Printer configurations |
46 |
Using the four-arrow-button printer control panel |
47 |
Loading paper and specialty media |
48 |
Setting the paper size and type |
48 |
Configuring Universal paper settings |
48 |
Loading the standard or an optional 550-sheet tray |
49 |
Loading the optional 550-sheet special media tray |
52 |
Loading the 2,000-sheet high-capacity feeder |
57 |
Loading the multipurpose feeder |
60 |
Linking and unlinking trays |
63 |
Unlinking trays |
63 |
Linking trays |
63 |
Creating a custom name for a paper type |
64 |
Assigning a custom paper type name |
64 |
Configuring a custom name |
64 |
Printing |
65 |
Printing a document |
65 |
Printing a document |
65 |
Printing in black and white |
65 |
Adjusting toner darkness |
65 |
Using Max Speed and Max Yield |
66 |
Printing from a mobile device |
66 |
Printing from a flash drive |
67 |
Printing from a flash drive |
67 |
Supported flash drives and file types |
68 |
Printing confidential and other held jobs |
68 |
Storing print jobs in the printer |
68 |
Printing confidential and other held jobs |
69 |
Printing information pages |
70 |
Printing a font sample list |
70 |
Printing a directory list |
70 |
Canceling a print job |
70 |
Canceling a print job from the printer control panel |
70 |
Canceling a print job from the computer |
71 |
Managing your printer |
71 |
Finding advanced networking and administrator information |
71 |
Checking the virtual display |
71 |
Printing a menu settings page |
72 |
Printing a network setup page |
72 |
Checking the status of parts and supplies |
72 |
Checking the status of parts and supplies on the printer control panel |
72 |
Checking the status of parts and supplies from the Embedded Web Server |
72 |
Saving energy |
73 |
Using Eco-mode |
73 |
Reducing printer noise |
73 |
Adjusting Sleep mode |
74 |
Using Hibernate Mode |
74 |
Restoring factory default settings |
75 |
Securing the printer |
76 |
Locking the system board |
76 |
Statement of Volatility |
76 |
Erasing volatile memory |
77 |
Erasing non-volatile memory |
77 |
Erasing printer hard disk memory |
77 |
Configuring printer hard disk encryption |
78 |
Finding printer security information |
79 |
Using C748x |
80 |
Learning about the printer |
80 |
Selecting a location for the printer |
80 |
Printer configurations |
81 |
Using the touch-screen printer control panel |
82 |
Understanding the home screen |
83 |
Using the touch-screen buttons |
84 |
Setting up and using the home screen applications |
86 |
Accessing the Embedded Web Server |
86 |
Showing or hiding icons on the home screen |
87 |
Activating the home screen applications |
87 |
Using Background and Idle Screen |
87 |
Setting up Forms and Favorites |
88 |
Understanding Eco-Settings |
88 |
Understanding Showroom |
88 |
Setting up Remote Operator Panel |
89 |
Exporting and importing a configuration |
89 |
Loading paper and specialty media |
90 |
Setting the paper size and type |
90 |
Configuring Universal paper settings |
90 |
Loading the standard or an optional 550-sheet tray |
91 |
Loading the optional 550-sheet special media tray |
94 |
Loading the 2,000-sheet high-capacity feeder |
99 |
Loading the multipurpose feeder |
102 |
Linking and unlinking trays |
104 |
Unlinking trays |
104 |
Linking trays |
105 |
Creating a custom name for a paper type |
105 |
Assigning a custom paper type name |
105 |
Configuring a custom name |
106 |
Printing |
106 |
Printing forms |
106 |
Printing a document |
106 |
Printing a document |
106 |
Printing in black and white |
107 |
Adjusting toner darkness |
107 |
Using Max Speed and Max Yield |
108 |
Printing from a mobile device |
108 |
Printing from a flash drive |
109 |
Printing from a flash drive |
109 |
Supported flash drives and file types |
110 |
Printing confidential and other held jobs |
110 |
Storing print jobs in the printer |
110 |
Printing confidential and other held jobs |
111 |
Printing information pages |
112 |
Printing a font sample list |
112 |
Printing a directory list |
112 |
Canceling a print job |
112 |
Canceling a print job from the printer control panel |
112 |
Canceling a print job from the computer |
113 |
Managing your printer |
113 |
Finding advanced networking and administrator information |
113 |
Checking the virtual display |
113 |
Printing a menu settings page |
114 |
Printing a network setup page |
114 |
Checking the status of parts and supplies |
114 |
Checking the status of parts and supplies on the printer control panel |
114 |
Checking the status of parts and supplies from the Embedded Web Server |
114 |
Saving energy |
115 |
Using Eco-Mode |
115 |
Reducing printer noise |
115 |
Adjusting Sleep mode |
116 |
Using Hibernate Mode |
117 |
Adjusting the brightness of the display |
117 |
Restoring factory default settings |
118 |
Securing the printer |
118 |
Locking the system board |
118 |
Statement of Volatility |
119 |
Erasing volatile memory |
119 |
Erasing non-volatile memory |
119 |
Erasing printer hard disk memory |
120 |
Configuring printer hard disk encryption |
121 |
Finding printer security information |
122 |
Paper and specialty media guidelines |
123 |
Using specialty media |
123 |
Tips on using letterhead |
123 |
Tips on using transparencies |
123 |
Tips on using envelopes |
124 |
Tips on using labels |
124 |
Tips on using card stock |
125 |
Paper guidelines |
125 |
Paper characteristics |
125 |
Unacceptable paper |
126 |
Selecting paper |
127 |
Selecting preprinted forms and letterhead |
127 |
Using recycled paper and other office papers |
127 |
Storing paper |
128 |
Supported paper sizes, types, and weights |
128 |
Supported paper sizes |
128 |
Supported paper types and weights |
130 |
Understanding printer menus |
132 |
Menus list |
132 |
Supplies menu |
133 |
Paper menu |
135 |
Default Source menu |
135 |
Paper Size/Type menu |
135 |
Configure MP menu |
138 |
Substitute Size menu |
139 |
Paper Texture menu |
139 |
Paper Weight menu |
141 |
Paper Loading menu |
142 |
Custom Types menu |
144 |
Custom Names menu |
144 |
Universal Setup menu |
145 |
Reports menu |
145 |
Reports menu |
145 |
Network/Ports menu |
146 |
Active NIC menu |
146 |
Standard Network or Network [x] menus |
146 |
Reports menu |
148 |
Network Card menu |
148 |
TCP/IP menu |
149 |
IPv6 menu |
150 |
Wireless menu |
151 |
AppleTalk menu |
151 |
Standard USB menu |
152 |
Parallel [x] menu |
153 |
Serial [x] menu |
155 |
SMTP Setup menu |
158 |
Security menu |
159 |
Miscellaneous Security Settings menu |
159 |
Confidential Print menu |
160 |
Disk Wiping menu |
160 |
Security Audit Log menu |
161 |
Set Date and Time menu |
162 |
Settings menu |
163 |
General Settings menu |
163 |
Flash Drive menu |
170 |
Setup menu |
172 |
Finishing menu |
174 |
Quality menu |
175 |
Job Accounting menu |
178 |
Utilities menu |
180 |
XPS menu |
181 |
PDF menu |
181 |
PostScript menu |
181 |
PCL Emul menu |
182 |
HTML menu |
184 |
Image menu |
185 |
Help menu |
186 |
Saving money and the environment |
187 |
Saving paper and toner |
187 |
Using recycled paper |
187 |
Conserving supplies |
187 |
Recycling |
188 |
Recycling Lexmark products |
188 |
Recycling Lexmark packaging |
188 |
Returning Lexmark cartridges for reuse or recycling |
188 |
Maintaining the printer |
189 |
Ordering parts and supplies |
189 |
Ordering a toner cartridge |
189 |
Ordering a photoconductor |
189 |
Ordering a fuser or a transfer module |
190 |
Ordering a waste toner bottle |
190 |
Using genuine Lexmark parts and supplies |
190 |
Storing supplies |
191 |
Replacing parts and supplies |
191 |
Replacing a toner cartridge |
191 |
Replacing the waste toner bottle |
193 |
Replacing a photoconductor |
194 |
Resetting the maintenance counter |
197 |
Cleaning the the printer parts |
198 |
Cleaning the interior of the printer |
198 |
Cleaning the exterior of the printer |
198 |
Cleaning the printhead lenses |
198 |
Moving the printer |
200 |
Before moving the printer |
200 |
Moving the printer to another location |
200 |
Shipping the printer |
200 |
Clearing jams |
201 |
Avoiding jams |
201 |
Understanding jam numbers and locations |
202 |
200–201 paper jams |
203 |
202–203 paper jams |
208 |
24x paper jam |
212 |
250 paper jam |
213 |
Troubleshooting |
214 |
Solving basic printer problems |
214 |
Understanding printer messages |
214 |
An error has occurred with the USB drive. Please remove and reinsert drive. |
214 |
Change [paper source] to [custom type name] |
214 |
Change [paper source] to [custom type name] load [orientation] |
215 |
Change [paper source] to [custom string] |
215 |
Change [paper source] to [custom string] load [orientation] |
215 |
Change [paper source] to [paper size] |
215 |
Change [paper source] to [paper size] load [orientation] |
215 |
Change [paper source] to [paper type] [paper size] |
216 |
Change [paper source] to [paper type] [paper size] load [orientation] |
216 |
Close front door |
216 |
Disk corrupted |
216 |
Disk near full. Securely clearing disk space. |
216 |
Disk problem |
216 |
Error reading USB drive. Remove USB. |
217 |
Insert Tray [x] |
217 |
Install Tray [x] |
217 |
Load [paper source] with [custom type name] |
217 |
Load [paper source] with [custom string] |
217 |
Load [paper source] with [paper size] |
218 |
Load [paper source] with [paper type] [paper size] |
218 |
Load manual feeder with [custom type name] |
218 |
Load manual feeder with [custom string] |
218 |
Load manual feeder with [paper size] |
219 |
Load manual feeder with [paper type] [paper size] |
219 |
Paper changes needed |
219 |
Remove packaging material, [area name] |
219 |
Remove paper from standard output bin |
219 |
Restore held jobs? |
220 |
Some held jobs were not restored |
220 |
Supply needed to complete job |
220 |
Tray [x] paper size unsupported |
220 |
Unsupported disk |
220 |
31.xx Missing or defective [color] cartridge |
220 |
32.xx [Color] cartridge part number unsupported by device |
220 |
34 Incorrect paper size, open [paper source] |
221 |
35 Insufficient memory to support Resource Save feature |
221 |
36 Printer service required |
221 |
37 Insufficient memory for Flash Memory Defragment operation |
221 |
37 Insufficient memory to collate job |
222 |
37 Insufficient memory, some Held Jobs were deleted |
222 |
37 Insufficient memory, some held jobs will not be restored |
222 |
38 Memory full |
222 |
39 Complex page, some data may not have printed |
222 |
51 Defective flash detected |
222 |
52 Not enough free space in flash memory for resources |
223 |
53 Unformatted flash detected |
223 |
54 Network [x] software error |
223 |
54 Serial option [x] error |
223 |
54 Standard network software error |
223 |
55 Unsupported option in slot [x] |
224 |
56 Parallel port [x] disabled |
224 |
56 Serial port [x] disabled |
224 |
56 Standard USB port disabled |
224 |
56 USB port [x] disabled |
224 |
57 Configuration change, some held jobs were not restored |
225 |
58 Input config error |
225 |
58 Too many disks installed |
225 |
58 Too many flash options installed |
225 |
58 Too many trays attached |
226 |
59 Incompatible tray [x] |
226 |
61 Remove defective disk |
226 |
62 Disk full |
226 |
80.xx Fuser near life warning |
226 |
80.xx Fuser life warning |
227 |
80.xx Replace fuser |
227 |
80.xx Fuser missing |
227 |
82.xx Waste toner bottle nearly full |
227 |
82.xx Replace waste toner bottle |
227 |
82.xx Waste toner bottle missing |
227 |
83.xx Transfer module life warning |
228 |
83.xx Transfer module missing |
228 |
83.xx Replace transfer module |
228 |
83.xx Transfer module near life warning |
228 |
84.xx [Color] photoconductor nearly low |
228 |
84.xx [Color] photoconductor low |
228 |
84.xx Replace [color] photoconductor |
229 |
84.xx [Color] photoconductor missing |
229 |
88.xx [color] cartridge nearly low |
229 |
88.xx [color] cartridge low |
229 |
88.xx [Color] cartridge critically low |
230 |
88.xx [Color] cartridge very low |
230 |
Solving printing problems |
230 |
Confidential and other held jobs do not print |
230 |
Partial job, no job, or blank page prints |
230 |
Make sure the printer has sufficient memory |
230 |
Error message about reading USB drive appears |
230 |
Incorrect characters print |
231 |
Job prints from the wrong tray or on the wrong paper |
231 |
Check the paper type and paper size settings |
231 |
Large jobs do not collate |
231 |
Make sure Collate is set to On |
231 |
Reduce the complexity of the print job |
231 |
Make sure the printer has enough memory |
231 |
Multiple-language PDF files do not print |
231 |
Print jobs do not print |
232 |
Make sure there is no problem with your printer |
232 |
Make sure the printer is ready to print |
232 |
Check if a supply is missing or needs replacement |
232 |
Check if the standard exit bin is full |
232 |
Check if the paper tray is empty |
232 |
Make sure the correct printer software is installed |
232 |
Make sure the internal print server is working properly |
232 |
Make sure you are using a recommended USB, serial, or Ethernet cable |
232 |
Make sure printer cables are securely connected |
232 |
Print job takes longer than expected |
233 |
Reduce the complexity of the print job |
233 |
Turn off the Page Protect setting |
233 |
Change the environmental settings |
233 |
Printing slows down |
233 |
Make sure to use paper not narrow enough to invoke the slowdown mode |
233 |
Contact customer support |
233 |
Printer display is blank |
233 |
Tray linking does not work |
234 |
Load the same size and type of paper |
234 |
Use the same Paper Size and Paper Type settings |
234 |
Unexpected page breaks |
234 |
Increase the Print Timeout value |
234 |
Solving home screen applications problems |
234 |
An application error has occurred |
234 |
Check the system log for relevant details |
234 |
Contact customer support |
235 |
Solving option problems |
235 |
2,000-sheet drawer problems |
235 |
Check the drawer connection |
235 |
Load paper |
235 |
Clear any jams |
235 |
Avoid paper jams |
235 |
Cannot detect flash memory card |
235 |
Cannot detect printer hard disk |
235 |
Internal print server does not operate correctly |
235 |
Check the print server connections |
235 |
Make sure the network software is configured correctly |
236 |
Internal Solutions Port does not operate correctly |
236 |
Check the Internal Solutions Port (ISP) connections |
236 |
Check the cable |
236 |
Make sure the network software is configured correctly |
236 |
Memory card |
236 |
Option does not operate correctly or quits after it is installed |
236 |
Reset the printer |
236 |
Check to see if the option is connected to the printer |
236 |
Make sure the option is installed correctly |
236 |
Make sure the option is selected |
237 |
Paper tray problems |
237 |
Make sure the paper is loaded correctly |
237 |
Reset the printer |
237 |
Make sure the paper tray is installed correctly |
237 |
USB/parallel interface card does not operate correctly |
237 |
Check the USB/parallel interface card connection |
237 |
Check the cable |
237 |
Solving paper feed problems |
237 |
Paper frequently jams |
237 |
Check the paper |
237 |
Make sure there is not too much paper in the paper tray |
238 |
Make sure the entire paper stack is sitting flat in the tray |
238 |
Check the paper guides |
238 |
Load paper from a fresh package |
238 |
Paper jam message remains after jam is cleared |
238 |
Jammed pages are not reprinted |
238 |
Turn on Jam Recovery |
238 |
Solving print quality problems |
239 |
Characters have jagged or uneven edges |
239 |
Clipped images |
239 |
Check the guides |
239 |
Check the paper size setting |
239 |
Gray background on prints |
239 |
Check the background darkness or removal setting |
240 |
Make sure there is no worn or defective print or toner cartridge |
240 |
Incorrect margins |
240 |
Check the paper guides |
240 |
Check the paper size setting |
240 |
Light colored line, white line, or incorrectly colored line appears on prints |
240 |
Make sure there is no defective print or toner cartridge |
241 |
Make sure the transfer module is not defective |
241 |
Paper curl |
241 |
Check the paper type and weight settings |
241 |
Load paper from a fresh package |
241 |
Print irregularities |
241 |
Load paper from a fresh package |
241 |
Check the paper type and weight settings |
242 |
Avoid textured paper with rough finishes |
242 |
Make sure there is no defective print or toner cartridge |
242 |
Make sure the transfer module is not defective |
242 |
Make sure the fuser is not defective |
242 |
Print is too dark |
242 |
Check the darkness, brightness, and contrast settings |
242 |
Load paper from a fresh package |
243 |
Avoid textured paper with rough finishes |
243 |
Check the Paper Type setting |
243 |
Print is too light |
243 |
Check the darkness, brightness, and contrast settings |
243 |
Load paper from a fresh package |
243 |
Avoid textured paper with rough finishes |
243 |
Check the Paper Type setting |
244 |
Make sure the print or toner cartridge is not low on toner |
244 |
Contact customer support |
244 |
Printer is printing blank pages |
244 |
Make sure there is no packing material left on the print or toner cartridge |
244 |
Make sure the print or toner cartridge is not low on toner |
244 |
Contact customer support |
245 |
Repeating defects appear on prints |
245 |
Replace the print or toner cartridge |
245 |
Replace the photoconductor |
245 |
Replace the fuser |
245 |
Shadow images appear on prints |
245 |
Check the paper type and weight settings |
246 |
Make sure the photoconductor is not defective |
246 |
Make sure the print or toner cartridge is not low on toner |
246 |
Contact customer support |
246 |
Skewed print |
246 |
Check the paper guides |
246 |
Check the paper |
246 |
Solid color or black pages appear on prints |
246 |
Make sure the photoconductor is not defective and is installed correctly |
247 |
Make sure the print or toner cartridges are installed correctly, are not defective, and not low on toner |
247 |
Contact customer support |
247 |
Streaked horizontal lines appear on prints |
247 |
Select another tray or feeder |
247 |
Make sure there is no worn, defective, or empty print or toner cartridge |
247 |
Streaked vertical lines appear on prints |
248 |
Select another tray or feeder |
248 |
Make sure there is no worn, defective, or empty print or toner cartridge |
248 |
Make sure the transfer module is not worn or defective |
248 |
Toner fog or background shading appears on the page |
248 |
Make sure the print or toner cartridge is installed correctly or is not defective |
248 |
Make sure the transfer module is not worn or defective |
248 |
Make sure the photoconductor is not worn or defective |
248 |
Make sure the fuser is not worn or defective |
248 |
Make sure the printer has been recalibrated recently |
248 |
Make sure the application has not specified an off-white background |
249 |
Make sure no toner is in the paper path |
249 |
Toner rubs off |
249 |
Check the paper type and weight settings |
249 |
Check the paper texture setting |
249 |
Make sure the fuser is not worn or defective |
249 |
Toner specks |
250 |
Make sure there is no worn or defective print or toner cartridge |
250 |
Make sure there is no toner in the paper path |
250 |
Contact customer support |
250 |
Transparency print quality is poor |
250 |
Check the transparencies |
250 |
Check the paper type setting |
250 |
Uneven print density |
251 |
Make sure there is no defective or worn print or toner cartridge |
251 |
Solving color quality problems |
251 |
FAQ about color printing |
251 |
Embedded Web Server does not open |
254 |
Check the network connection |
254 |
Check the address entered in the Web browser |
254 |
Temporarily disable Web proxy servers |
254 |
Contacting customer support |
254 |
Notices |
255 |
Product information |
255 |
Edition notice |
255 |
UNITED STATES GOVERNMENT RIGHTS |
256 |
Trademarks |
256 |
Federal Communications Commission (FCC) compliance information statement |
257 |
Modular component notice |
258 |
Licensing notices |
258 |
Noise emission levels |
258 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
258 |
Product disposal |
259 |
Static sensitivity notice |
259 |
ENERGY STAR |
259 |
Temperature information |
259 |
Laser notice |
259 |
Laser advisory label |
259 |
Power consumption |
260 |
Product power consumption |
260 |
Sleep Mode |
261 |
Off mode |
261 |
Total energy usage |
261 |
European Community (EC) directives conformity |
261 |
Regulatory notices for wireless products |
261 |
Exposure to radio frequency radiation |
262 |
Industry Canada (Canada) |
262 |
Notice to users in the European Union |
263 |
Statement of Limited Warranty |
264 |