Lexmark E238 User's Guide - Page 88

ABCDE, Using the Local Printer Setup Utility

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Print quality problems Symptom Print irregularities ABCDE ABCDE ABCDE Cause • Paper has absorbed moisture due to high humidity. • You are using paper that does not meet the printer specifications. • The fuser is worn or defective. Solution • Load paper from a fresh package in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer driver paper type setting matches the type of paper you are using. • Replace the fuser*. Print too light Print too dark Transparency print quality is poor (Print has inappropriate light or dark spots, toner is smeared, or horizontal or vertical light bands appear.) Toner specks Toner rubs off the paper easily when you handle the sheets Gray background ABCDE ABCDE ABCDE • The Toner Darkness setting is too light. • You are using paper that does not meet the printer specifications. • The toner cartridge is low on toner. • The toner cartridge is defective. • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Load paper from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. • Replace the toner cartridge. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge. • You are using transparencies that do not meet the printer specifications. • The Form Type setting in the printer driver is set to something other than transparency. • Use only transparencies recommended by the printer's manufacturer. • Make sure the Form Type setting is set to transparency. • The toner cartridge is defective. • The fuser is worn or defective. • Toner is in the paper path. • The Paper Texture setting is wrong for the type of paper or specialty media you are using. • The Paper Weight setting is wrong for the type of paper or specialty media you are using. • The fuser is worn or defective. • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Replace the toner cartridge. • Replace the fuser*. • Call for service. • Change Paper Texture† from Normal to Smooth or Rough. • Change Paper Weight† from Plain to CardStock (or other appropriate weight). • Replace the fuser*. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on page 74 for more information. 88

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88
Print quality problems
Print irregularities
•
Paper has absorbed moisture due
to high humidity.
•
You are using paper that does not
meet the printer specifications.
•
The fuser is worn or defective.
•
Load paper from a fresh package in
the paper tray.
•
Avoid textured paper with rough
finishes.
•
Make sure the printer driver paper
type setting matches the type of
paper you are using.
•
Replace the fuser
*
.
Print too light
•
The Toner Darkness setting is too
light.
•
You are using paper that does not
meet the printer specifications.
•
The toner cartridge is low on toner.
•
The toner cartridge is defective.
•
Select a different Toner Darkness
†
setting from the printer driver before
sending the job to print.
•
Load paper from a new package.
•
Avoid textured paper with rough
finishes.
•
Make sure the paper you load in the
trays is not damp.
•
Replace the toner cartridge.
Print too dark
•
The Toner Darkness setting is too
dark.
•
The toner cartridge is defective.
•
Select a different Toner Darkness
†
setting from the printer driver before
sending the job to print.
•
Replace the toner cartridge.
Transparency print quality is poor
(Print has inappropriate light or dark
spots, toner is smeared, or horizontal
or vertical light bands appear.)
•
You are using transparencies that
do not meet the printer
specifications.
•
The Form Type setting in the printer
driver is set to something other than
transparency.
•
Use only transparencies
recommended by the printer’s
manufacturer.
•
Make sure the Form Type setting is
set to transparency.
Toner specks
•
The toner cartridge is defective.
•
The fuser is worn or defective.
•
Toner is in the paper path.
•
Replace the toner cartridge.
•
Replace the fuser
*
.
•
Call for service.
Toner rubs off the paper easily
when you handle the sheets
•
The Paper Texture setting is wrong
for the type of paper or specialty
media you are using.
•
The Paper Weight setting is wrong
for the type of paper or specialty
media you are using.
•
The fuser is worn or defective.
•
Change Paper Texture
†
from
Normal to Smooth or Rough.
•
Change Paper Weight
†
from Plain
to CardStock (or other appropriate
weight).
•
Replace the fuser
*
.
Gray background
•
The Toner Darkness setting is too
dark.
•
The toner cartridge is defective.
•
Select a different Toner Darkness
†
setting from the printer driver before
sending the job to print.
•
Replace the toner cartridge.
Symptom
Cause
Solution
*
To replace the fuser, call a service technician.
†
This setting can be changed using the Local Printer Setup Utility. See
Using the Local Printer Setup Utility on
page 74
for more information.
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