Lexmark MX611 User's Guide - Page 308

Troubleshooting 308 Action Yes Step 8 Go to step 9. Check for patterns on print. a From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting b On the Copy screen, make sure no scaling is being selected. Do patterns appear on prints? Step 9 Check for missing or faded text on prints. a From the Copy screen, navigate to: Advanced Options > Advanced Imaging b Adjust the settings: • Improve sharpness-Increase the sharpness setting. • Remove background-Reduce the current background removal setting. • Increase contrast-Increase the current setting. • Decrease shadow-Reduce the current setting. Go to step 10. Do prints have missing or faded text? Step 10 Check for washed‑out or overexposed output. a From the Copy screen, navigate to: Contact customer support. Advanced Options > Advanced Imaging b Adjust the settings of the following: • Background removal-Reduce the current setting. • Shadow detail-Reduce the current background removal setting. c Resend the copy job. Do pages show washed‑out or overexposed prints? No The problem is solved. The problem is solved. The problem is solved. Partial document or photo copies Action Yes Step 1 Go to step 2. Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? No Place the document or photo facedown on the scanner glass in the upper left corner.