Lexmark MX611 User's Guide - Page 313

Can receive but not send faxes, Step 2, Notes, Settings, Fax Settings, Analog Fax Setup, Submit

Page 313 highlights

Troubleshooting 313 Action Step 2 Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup. c In the "Rings to Answer" field, enter the number of times you want the phone to ring before the printer answers. d Click Submit. Yes No The problem is solved. Go to step 3. Can you receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Contact customer support. Can you receive faxes? Can receive but not send faxes Action Yes No Step 1 The problem is solved. Go to step 2. Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type. To use XPS, use the regular faxing method. Can you send faxes? Step 2 The problem is solved. Go to step 3. Load the original document properly. Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. Can you send faxes?

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Action
Yes
No
Step 2
Check the ring count delay settings.
a
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
View the printer IP address on the printer home screen. The IP
address appears as four sets of numbers separated by periods,
such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
b
Click
Settings
>
Fax Settings
>
Analog Fax Setup
.
c
In the “Rings to Answer” field, enter the number of times you want
the phone to ring before the printer answers.
d
Click
Submit
.
Can you receive faxes?
The problem is solved.
Go to step 3.
Step 3
Replace the toner cartridge. For more information, see the instruction
sheet that came with the supply.
Can you receive faxes?
The problem is solved.
Contact
customer
support
.
Can receive but not send faxes
Action
Yes
No
Step 1
Check if the printer is in Fax mode.
From the home screen, touch
Fax
to put the printer in Fax mode, and
then send the fax.
Note:
The Multi Send application does not support the XPS output type.
To use XPS, use the regular faxing method.
Can you send faxes?
The problem is solved.
Go to step 2.
Step 2
Load the original document properly.
Load the original document faceup, short edge first into the ADF tray
or facedown on the scanner glass in the upper left corner.
Note:
Do not load postcards, photos, small items, transparencies, photo
paper, or thin media (such as magazine clippings) into the ADF tray.
Place these items on the scanner glass.
Can you send faxes?
The problem is solved.
Go to step 3.
Troubleshooting
313