Lexmark X782e PKI-Enabled MFP Installation and Configuration Guide - Page 58

Cause, Resolution

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An LDAP error occurred trying to retrieve the selected file share destination. No UNC Path has been defined for this destination. access to any of the defined fileshares, the authorization list for the fileshare needs to be expanded to include an Active Directory group that includes this user. Cause: The LDAP lookup failed. Resolution: See section 8.2 above. Cause: The LDAP lookup succeeded but the attribute chosen for the replacement value does not exist or has no value. Resolution: See section 7.2.2 for editing an existing fileshare. Cause: The UNC Path option for the Fileshare was not defined. The scanned file size and saved file size do not match. User does not have read access to the file share; unable to verify the file size. Resolution: See section 7.2.2 for editing an existing fileshare. Cause: After the file is scanned, the number of bytes scanned is compared to size of the file written, and they are not the same. Resolution: This typically means the fileshare is full or the user has reached their disk quota. Check the free space / disk quota on the fileshare. Cause: After the file is scanned, the number of bytes scanned is compared to the size of the file written to insure no error occurred. The user does not have read access to the fileshare so the file size cannot be determined. Invalid filename specified. Resolution: The user needs to be given read access to the fileshare. Cause: An invalid character was included as part of the filename provided by the user. An error occurred connecting or writing to the File Share. Resolution: The user cannot include the following characters in the filename or ^. Cause: The UNC Path used the IP address of the file server. Resolution: In order to connect to the fileshare using the user's credentials, the hostname of the file server must be used. See section 7.2.2 for editing an existing fileshare. Cause: The hostname of the file server could not be resolved to an IP Address. Version 2.0.0 Page 52

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Version 2.0.0
Page 52
access to any of the defined fileshares, the
authorization list for the fileshare needs to be
expanded to include an Active Directory group
that includes this user.
An LDAP error occurred trying to
retrieve the selected file share
destination.
Cause:
The LDAP lookup failed.
Resolution:
See section 8.2 above
.
Cause:
The LDAP lookup succeeded but the attribute
chosen for the replacement value does not exist or
has no value.
Resolution:
See section 7.2.2 for editing an existing
fileshare.
No UNC Path has been defined for this
destination.
Cause:
The UNC Path option for the Fileshare was
not defined.
Resolution:
See section 7.2.2 for editing an existing
fileshare.
The scanned file size and saved file size
do not match.
Cause:
After the file is scanned, the number of bytes
scanned is compared to size of the file written,
and they are not the same.
Resolution:
This typically means the fileshare is full
or the user has reached their disk quota.
Check
the free space / disk quota on the fileshare.
User does not have read access to the
file share; unable to verify the file size.
Cause:
After the file is scanned, the number of bytes
scanned is compared to the size of the file written
to insure no error occurred.
The user does not
have read access to the fileshare so the file size
cannot be determined.
Resolution:
The user needs to be given read access to
the fileshare.
Invalid filename specified.
Cause:
An invalid character was included as part of
the filename provided by the user.
Resolution:
The user cannot include the following
characters in the filename: |, <, >, \, /, *, ?, ;, :, or
^.
An error occurred connecting or writing
to the File Share.
Cause:
The UNC Path used the IP address of the file
server.
Resolution:
In order to connect to the fileshare using
the user’s credentials, the hostname of the file
server must be used.
See section 7.2.2 for editing
an existing fileshare.
Cause:
The hostname of the file server could not be
resolved to an IP Address.