Maytag MDB4621AWW Use and Care Guide - Page 15

Troubleshooting

Page 15 highlights

TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Dishwasher is not operating properly • Dishwasher does not run or stops during a cycle Is the door closed tightly and latched? Is the right cycle selected? Refer to the "Cycle Selection Charts." Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service. Is the water shut-off valve (if installed) turned on? • Dishwasher will not fill Is the overfill protection float able to move up and down freely? Press down to release. • Dishwasher seems to run too long Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Refer to the "Dishwasher Efficiency Tips" section. A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature. • Water remains in the dishwasher Is the cycle complete? • Detergent remains in the covered section of the dispenser Is the cycle complete? Is the detergent lump-free? Replace detergent if necessary. Is the bottom rack installed properly? Refer to the "Parts and Features" section. Reinstall the rack if necessary. • White residue on the front of the access panel Was too much detergent used? Refer to the "Detergent Dispenser" section. Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup. • Odor in the dishwasher Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load. Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in "Spotting and filming on dishes" later in this Troubleshooting guide. • Condensation on the kitchen counter (built-in models) Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information. Dishes are not completely clean • Food soil left on the dishes Is the dishwasher loaded correctly? Refer to the "Dishwasher Loading" section. Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the "Dishwasher Efficiency Tips" section. Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the "Detergent Dispenser" section. Do not use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent. Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present. Is the pump or spray arm clogged by labels from bottles and cans? Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber. Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only. • Dishwasher door will not close Is the bottom rack in backward? The rack bumpers must face the dishwasher door. Spots and stains on dishes • Spotting and filming on dishes Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled. Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the "Dishwasher Efficiency Tips" section. Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the "Detergent Dispenser" section. Do not use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent. 15

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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher
is not operating
properly
Dishwasher
does not run or stops during a cycle
Is the door closed tightly
and latched?
Is the right cycle selected?
Refer to the "Cycle Selection
Charts."
Is there power to the dishwasher?
Has a household
fuse
blown,
or has a circuit
breaker tripped?
Replace the fuse or
reset the circuit
breaker. If the problem
continues,
call an
electrician.
Has the motor stopped
due to an overload?
The motor
automatically
resets itself within a few minutes.
If it does not
restart,
call for service.
Is the water shut-off
valve (if installed) turned
on?
Dishwasher
will not
fill
Is the overfill protection
float able to move up and down
freely? Press down to release.
Dishwasher
seems to run too long
Is the water supplied
to the dishwasher
hot enough?
The
dishwasher
runs longer while heating water. Refer to the
"Dishwasher
Efficiency
Tips"
section.
A delay automatically
occurs
in some wash and rinse cycles
until the water reaches the proper temperature.
Water
remains
in the dishwasher
Is
the cycle complete?
Detergent
remains
in the covered
section
of the
dispenser
Is
the cycle complete?
Is the detergent
lump-free?
Replace detergent
if necessary.
Is the bottom
rack installed properly?
Refer to the "Parts and
Features"
section.
Reinstall the rack if necessary.
White
residue on the
front
of the access panel
Was too much detergent
used?
Refer to the "Detergent
Dispenser"
section.
Is the brand of detergent
making
excess foam? Try a different
brand to reduce foaming
and eliminate
buildup.
Odor in the dishwasher
Are dishes washed
only every 2 or 3 days? Run a rinse cycle
once or twice
a day until you have a full load.
Does the dishwasher
have a new plastic smell?
Run a vinegar
rinse as described
in "Spotting
and filming
on dishes"
later in
this Troubleshooting
guide.
Condensation
on the kitchen
counter
(built-in models)
Is the dishwasher
aligned with the countertop?
Moisture
from
the vent in the dishwasher
console
can form
on the counter.
Refer to the Installation
Instructions
for more information.
Dishes are not completely clean
Food soil left on
the
dishes
Is the dishwasher
loaded
correctly?
Refer to the "Dishwasher
Loading"
section.
Is the water temperature
too low? For best dishwashing
results, water should
be 120°F (49°C) as it enters the
dishwasher.
Refer to the "Dishwasher
Efficiency
Tips" section.
Did you use the correct
amount
of fresh detergent?
Use
recommended
dishwasher
detergents
only. Refer to the
"Detergent
Dispenser"
section.
Do not use less than
1 tb
(15 g) per load. Detergent
must be fresh to be effective.
Store
detergent
in a cool, dry area. Heavy soil and/or
hard water
generally
require extra detergent.
Is detergent
caked in dispenser?
Use fresh detergent
only. Do
not allow detergent
to sit for several hours in a wet dispenser.
Clean dispenser
when caked detergent
is present.
Is the pump or spray arm clogged
by labels from
bottles
and
cans?
Is the home water
pressure
high enough for proper
dishwasher
filling?
Home water pressure
should
be 20 to
120 psi (138 to 828 kPa) for proper
dishwasher
fill. If you have
questions
about your water pressure, call a licensed,
qualified
plumber.
Are high suds slowing
the wash arm? Do not use soap or
laundry detergents.
Use recommended
dishwasher
detergents
only.
Dishwasher
door will not close
Is the bottom
rack in backward?
The rack bumpers
must face
the dishwasher
door.
Spots and stains on dishes
Spotting
and filming
on dishes
Is your water hard or is there a high mineral
content
in your
water?
Conditioning
the final rinse water with a liquid rinse
aid helps eliminate
spotting
and filming.
Keep the rinse aid
dispenser
filled.
Is the water temperature
too low? For best dishwashing
results, water should
be 120°F (49°C) as it enters the
dishwasher.
Refer to the "Dishwasher
Efficiency
Tips" section.
Did you use the correct
amount
of effective
detergent?
Use
recommended
dishwasher
detergents
only. Refer to the
"Detergent
Dispenser"
section.
Do not use less than 1 tb
(15 g) per load. Detergent
must be fresh to be effective.
Store
detergent
in a cool, dry area. Heavy soil and/or
hard water
generally
require extra detergent.
15