McAfee IIP-M65K-ISAA Product Manual - Page 31

Troubleshooting,

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CHAPTER 5 Troubleshooting This section lists some common installation problems and their solutions. Problem LED is off. Possible Cause The control cable has been disconnected. Solution Check the control cable and ensure it is properly connected to both the sensor and the Bypass Switch. LED is off. The sensor is powered off. Restore sensor power. LED is off. The sensor port cable is disconnected. Check the sensor cable connections. Sensor is operational, but is not monitoring traffic. Network device cables have been disconnected. Check the cables and ensure they are properly connected to both the network devices and the Bypass Switch. Sensor is operational, but is not monitoring traffic. The sensor ports have not The sensor will not monitor traffic on been enabled in the Manager. the ports unless the ports are enabled in the Manager. Ports are disabled in a sensor failure; they must be reenabled for sensor monitoring to resume. Network or link problems. Improper cabling or port configuration. Ensure that the transmit and receive cables are properly connected to the Bypass Switch. Runts or giants errors on Improper cabling or port switch and routers. configuration. Ensure that the transmit and receive cables are properly connected to the Bypass Switch. The system fault "Switch absent" appears in the Manager System Health window. The control cable has been disconnected. Check the control cable and ensure it is properly connected to both the sensor and the Bypass Switch. 23

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C
HAPTER
5
Troubleshooting
This section lists some common installation problems and their solutions.
Problem
Possible Cause
Solution
LED is off.
The control cable has been
disconnected.
Check the control cable and ensure it
is properly connected to both the
sensor and the Bypass Switch.
LED is off.
The sensor is powered off.
Restore sensor power.
LED is off.
The sensor port cable is
disconnected.
Check the sensor cable connections.
Sensor is operational,
but is not monitoring
traffic.
Network device cables have
been disconnected.
Check the cables and ensure they are
properly connected to both the network
devices and the Bypass Switch.
Sensor is operational,
but is not monitoring
traffic.
The sensor ports have not
been enabled in the Manager.
The sensor will not monitor traffic on
the ports unless the ports are enabled
in the Manager. Ports are disabled in a
sensor failure; they must be re-
enabled for sensor monitoring to
resume.
Network or link problems. Improper cabling or port
configuration.
Ensure that the transmit and receive
cables are properly connected to the
Bypass Switch.
Runts or giants errors on
switch and routers.
Improper cabling or port
configuration.
Ensure that the transmit and receive
cables are properly connected to the
Bypass Switch.
The system fault “Switch
absent” appears in the
Manager System Health
window.
The control cable has been
disconnected.
Check the control cable and ensure it
is properly connected to both the
sensor and the Bypass Switch.
23