Motorola DROID RAZR MAXX Operation Guide - Page 56

Reset, Remote wipe a lost or stolen, smartphone - factory reset

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To unlock the screen/smartphone, press Power , or touch Home . Or switch on the smartphone to view the lock screen. Forgot your pattern, PIN, or password? If you make five unsuccessful attempts to enter your lock pattern, you can touch Forgot pattern and enter the Gmail user name and password you set up as your main Gmail account when you registered your device. You will then be able to create a new pattern and unlock your device. If you forget your PIN or password, contact your service provider to have your device factory reset. Warning: A factory reset will delete all data on your smartphone. Reset To reset your smartphone to factory settings and erase all the data on your smartphone, touch Menu > Settings > Privacy > Factory data reset > Reset phone. Warning: All data on your smartphone will be deleted. (Nothing on the microSD memory card is deleted.) Remote wipe a lost or stolen smartphone Don't you just hate it when your life is on your smartphone and it all goes wrong? Lost, or even worse-stolen! If necessary, you can use your email account on a Microsoft® Exchange ActiveSync 2007 server to clear the personal data from your smartphone and an installed microSD memory card. You need to be assigned permissions before you can remote wipe data from your smartphone and microSD card. Contact your IT system administrator for the information and permissions you need to perform the remote wipe procedure. Warning: All downloaded apps and user data on your smartphone and microSD card will be deleted. 54 Security

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5
4
Security
To unlock the screen/smartphone, press Power
, or
touch Home
. Or switch on the smartphone to view
the lock screen.
Forgot your pattern, PIN, or password?
If you make five unsuccessful attempts to enter your
lock pattern, you can touch
Forgot pattern
and enter the
Gmail user name and password you set up as your main
Gmail account when you registered your device. You will
then be able to create a new pattern and unlock your
device.
If you forget your PIN or password, contact your service
provider to have your device factory reset.
Warning:
A factory reset will delete all data on your
smartphone.
Reset
To reset your smartphone to factory settings and erase
all the data on your smartphone, touch Menu
>
Settings
>
Privacy
>
Factory data reset
>
Reset
phone
.
Warning:
All data on your smartphone will be deleted.
(Nothing on the microSD memory card is deleted.)
Remote wipe a lost or stolen
smartphone
Don't you just hate it when your life is on your
smartphone and it all goes wrong? Lost, or even
worse—stolen! If necessary, you can use your email
account on a Microsoft® Exchange ActiveSync 2007
server to clear the personal data from your smartphone
and an installed microSD memory card.
You need to be assigned permissions before you can
remote wipe data from your smartphone and
microSD card. Contact your IT system administrator for
the information and permissions you need to perform
the remote wipe procedure.
Warning:
All downloaded apps and user data on your
smartphone and microSD card will be deleted.