Oki C7200 Service Manual - Page 269

Table 6-1-1 Operator Alarms 1/2

Page 269 highlights

Service Guide - C7000 Series Chapter 6 Troubleshooting Procedures Page: 129 Table 6-1-1 Operator Alarms (1/2) Message Service Call 001: Error ~ 011: Error Service Call 020: Error Cause CPU Exception CU ROM Hash Check Error 1 Error Description Is the error message displayed again? Yes Is the error message displayed again? Yes Is the program ROM DIMM installed No properly? Yes Can the printer recover from the error No by replacing the program ROM DIMM? Service Call CU Slot 1 DIMM 030: Error Ram Check Error Is the concerned RAM DIMM installed No properly? Can the printer recover from Yes the error by replacing the RAMM No DIMM? Service Call CU Slot2 DIMM 031: Error RAM Check Error Is the concerned RAM DIMM installed No properly? Yes Can the printer recover from the error No by replacing the RAMM DIMM? Service Call CU Slot3 DIMM 032: Error RAM Check Error Is the concerned RAM DIMM installed No properly? Yes Can the printer recover from the error No by replacing the RAMM DIMM? Service Call CU Slot4 DIMM 033: Error RAM Check Error Is the concerned RAM DIMM installed No properly? Yes Can the printer recover from the error No by replacing the RAMM DIMM? Solutions Turn the printer off/on. Replace the CRM board. (The EEPROM needs replacement). Re-install the program ROM DIMM. Replace the program ROM DIMM. Replace the CRM board. (The EEPROM needs replacement). Reinstall the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement). Reinstall the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement). Reinstall the concerned RAM DIMM. Replace the RAM DIMM. Replace the CRM board. (The EEPROM needs replacement). Reinstall the concerned RAM DIMM. Replace the RAM DIMM.

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Service Guide - C7000 Series
Chapter 6 Troubleshooting Procedures
Page: 129
Table 6-1-1 Operator Alarms (1/2)
Message
Cause
Error Description
Solutions
Service Call
001: Error
~
011: Error
CPU Exception
Is the error message displayed again?
Is the error message displayed again?
Yes
Yes
Turn the printer off/on.
Replace the CRM
board. (The EEPROM
needs replacement).
Service Call
020: Error
CU ROM Hash
Check Error 1
Is the program ROM DIMM installed
properly?
Can the printer recover from the error
by replacing the program ROM DIMM?
No
Yes
No
Re-install the program
ROM DIMM.
Replace the program
ROM DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
Service Call
030: Error
CU Slot 1 DIMM
Ram Check Error
Is the concerned RAM DIMM installed
properly? Can the printer recover from
the error by replacing the RAMM
DIMM?
No
Yes
No
Reinstall the concerned
RAM DIMM.
Replace the RAM
DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
Service Call
031: Error
CU Slot2 DIMM
RAM Check Error
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error
by replacing the RAMM DIMM?
No
Yes
No
Reinstall the concerned
RAM DIMM.
Replace the RAM
DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
Service Call
032: Error
CU Slot3 DIMM
RAM Check Error
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error
by replacing the RAMM DIMM?
No
Yes
No
Reinstall the concerned
RAM DIMM.
Replace the RAM
DIMM.
Replace the CRM
board. (The EEPROM
needs replacement).
Service Call
033: Error
CU Slot4 DIMM
RAM Check Error
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error
by replacing the RAMM DIMM?
No
Yes
No
Reinstall the concerned
RAM DIMM.
Replace the RAM
DIMM.