Onkyo TX-SV444 Owner Manual - Page 27

Troubleshooting, guide

Page 27 highlights

Troubleshooting guide If a problem occurs while you are using the remote controller, fi rst operate the unit using the front panel controls to confirm that it is not due to a malfunction (or worn out batteries) of the remote controller. Trouble Cause Remedy No power. • Power cord is disconnected. • There is external noise in the computer circuits of this unit. • AC fuse blown. • Connect power cord. • Turn the power button off and then on again of remove the AC plug from the outlet and then plug it again. • Contact your Onkyo Service Center. Power on but no sound. • TAPE MON. indicator is lights. • MUTING button is on. • Bad connections. • Amplifier protection circuitry has been activated. ('PROTECT' will be displayed.) • Press the TAPE button. • Switch to off by the remote controller. • Check connections, speaker leads, etc. • Contact your Onkyo Service Center. No sound from the center • Speaker cord is not corrected. speaker, or very minimal sound. • SURROUND MODE button is set to OFF. • CENTER level is set to minimum. • CENTER MODE is set to PHANTOM. • Check the connection between the amplifier and the speaker. • Set the SURROUND MODE button to DOLBY PRO LOGIC, HALL or LIVE. • Set the CENTER level to the apprnpriate vnli imp. • Set CENTER MODE to NORMAL or WIDEBAND. Hum, low-frequency noise. • Poor or no input ground. • Poor or no phono motor ground. • The placement of the audio connection cables on the rear panel is incorrect. • Check outer conductor of input plugs. • Check for proper ground connection. • Adjust the placement of the cable to reduce hum. Howling when the volume is • Turntable and speakers are too close together. turned up. • Move them farther apart. Rough or scratchy sound. High • Stylus of turntable pick-up is worn. range is not clear. • Turntable stylus tip is dirty. • Treble control too high. • Replace. • Clean. • Turn treble control down. AM stations cannot be received. • AM loop antenna is not attached. • Connect the included AM loop antenna to the AM antenna terminals. Buzzing noise on AM (particu- • Noise from electrical apparatus such as fluores- • Move the AM loop antenna to different position. larly conspicuous at night or with cent lamp. • Set up an outdoor AM antenna. weak stations). High-pitched noise or buzzing • Noise from TV set. noise on AM. • Place the AM loop antenna as far as possible from the TV. • Move unit away from TV set. Crackling noise on AM, FM. • Noise caused by turning fluorescent lamp on and off. • Noise from automobile ignition. • Move antenna as far as possible from the fluorescent lamp. • Install an FM outdoor antenna as far as possible from the road. • Change the position or direction of the outdoor antenna. TUNED and STEREO indicators • Station is too strong. • Change to T-shaped antenna. light but sound is distorted and • Multiple reflection of the radio waves because of • Use antenna which has better directivity and stereo separation is bad. tall buildings or mountains. select a point where the distortion is least. TUNED and STEREO indicators • Station is too weak. • Install an outdoor FM antenna. flicker and hiss is heard on FM. • Stereo FM broadcasts cover only about half the • Change the position or direction of the outdoor distance of an ordinary broadcast. antenna. No station is recalled when a • The power cord has been unplugged for a long • The memory contents are lost. Store all stations SCAN button is pressed. time. again. Front panel controls function but • No batteries in remote controller. remote controller does not. • Batteries have worn out. • Insert batteries. • Replace batteries. Your voice is not heard through • Microphone plug is not firmly inserted into the • Insert the plug firmly. the microphone. MIC jack. • Microphone is turned off. • Turn on the power to the microphone. • The karaoke function is in standby mode or • Set the KARAOKE button to turn on the turned off. KARAOKE indicator. The sound of the playback • The input selector is not set properly. source is not heard. • Set it to the playback source. • Also refer to the respective instruction manuals of the video disc player, video cassette recorder, TV monitor, etc., being used. 27

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Troubleshooting
guide
If
a
problem
occurs
while
you
are
using
the
remote
controller,
fi
rst
operate
the
unit
using
the
front
panel
controls
to
confirm
that
it
is
not
due
to
a
malfunction
(or
worn
out
batteries)
of
the
remote
controller.
Trouble
Cause
Remedy
No
power.
Power
cord
is
disconnected.
There
is
external
noise
in
the
computer
circuits
of
this
unit.
AC
fuse
blown.
Connect
power
cord.
Turn
the
power
button
off
and
then
on
again
of
remove
the
AC
plug
from
the
outlet
and
then
plug
it
again.
Contact
your
Onkyo
Service
Center.
Power
on
but
no
sound.
TAPE
MON.
indicator
is
lights.
MUTING
button
is
on.
Bad
connections.
Amplifier
protection
circuitry
has
been
activated.
('PROTECT'
will
be
displayed.)
Press
the
TAPE
button.
Switch
to
off
by
the
remote
controller.
Check
connections,
speaker
leads,
etc.
Contact
your
Onkyo
Service
Center.
No
sound
from
the
center
speaker,
or
very
minimal
sound.
Speaker
cord
is
not
corrected.
SURROUND
MODE
button
is
set
to
OFF.
CENTER
level
is
set
to
minimum.
CENTER
MODE
is
set
to
PHANTOM.
Check
the
connection
between
the
amplifier
and
the
speaker.
Set
the
SURROUND
MODE
button
to
DOLBY
PRO
LOGIC,
HALL
or
LIVE.
Set
the
CENTER
level
to
the
apprnpriate
vnli
imp.
Set
CENTER
MODE
to
NORMAL
or
WIDEBAND.
Hum,
low
-frequency
noise.
Poor
or
no
input
ground.
Poor
or
no
phono
motor
ground.
The
placement
of
the
audio
connection
cables
on
the
rear
panel
is
incorrect.
Check
outer
conductor
of
input
plugs.
Check
for
proper
ground
connection.
Adjust
the
placement
of
the
cable
to
reduce
hum.
Howling
when
the
volume
is
turned
up.
Turntable
and
speakers
are
too
close
together.
Move
them
farther
apart.
Rough
or
scratchy
sound.
High
range
is
not
clear.
Stylus
of
turntable
pick-up
is
worn.
Turntable
stylus
tip
is
dirty.
Treble
control
too
high.
Replace.
Clean.
Turn
treble
control
down.
AM
stations
cannot
be
received.
AM
loop
antenna
is
not
attached.
Connect
the
included
AM
loop
antenna
to
the
AM
antenna
terminals.
Buzzing
noise
on
AM
(particu-
larly
conspicuous
at
night
or
with
weak
stations).
Noise
from
electrical
apparatus
such
as
fluores-
cent
lamp.
Move
the
AM
loop
antenna
to
different
position.
Set
up
an
outdoor
AM
antenna.
High-pitched
noise
or
buzzing
noise
on
AM.
Noise
from
TV
set.
Place
the
AM
loop
antenna
as
far
as
possible
from
the
TV.
Move
unit
away
from
TV
set.
Crackling
noise
on
AM,
FM.
Noise
caused
by
turning
fluorescent
lamp
on
and
off.
Noise
from
automobile
ignition.
Move
antenna
as
far
as
possible
from
the
fluores-
cent
lamp.
Install
an
FM
outdoor
antenna
as
far
as
possible
from
the
road.
Change
the
position
or
direction
of
the
outdoor
antenna.
TUNED
and
STEREO
indicators
light
but
sound
is
distorted
and
stereo
separation
is
bad.
Station
is
too
strong.
Multiple
reflection
of
the
radio
waves
because
of
tall
buildings
or
mountains.
Change
to
T-shaped
antenna.
Use
antenna
which
has
better
directivity
and
select
a
point
where
the
distortion
is
least.
TUNED
and
STEREO
indicators
flicker
and
hiss
is
heard
on
FM.
Station
is
too
weak.
Stereo
FM
broadcasts
cover
only
about
half
the
distance
of
an
ordinary
broadcast.
Install
an
outdoor
FM
antenna.
Change
the
position
or
direction
of
the
outdoor
antenna.
No
station
is
recalled
when
a
SCAN
button
is
pressed.
The
power
cord
has
been
unplugged
for
a
long
time.
The
memory
contents
are
lost.
Store
all
stations
again.
Front
panel
controls
function
but
remote
controller
does
not.
No
batteries
in
remote
controller.
Batteries
have
worn
out.
Insert
batteries.
Replace
batteries.
Your
voice
is
not
heard
through
the
microphone.
Microphone
plug
is
not
firmly
inserted
into
the
MIC
jack.
Microphone
is
turned
off.
The
karaoke
function
is
in
standby
mode
or
turned
off.
Insert
the
plug
firmly.
Turn
on
the
power
to
the
microphone.
Set
the
KARAOKE
button
to
turn
on
the
KARAOKE
indicator.
The
sound
of
the
playback
source
is
not
heard.
The
input
selector
is
not
set
properly.
Set
it
to
the
playback
source.
Also
refer
to
the
respective
instruction
manuals
of
the
video
disc
player,
video
cassette
recorder,
TV
monitor,
etc.,
being
used.
27