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Direct Inward System Access (DISA), Description, Conditions

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3 Features D Direct Inward System Access (DISA) Description Allows an outside caller to access specific system features after hearing a short beep as if the caller is an extension in the system. The caller can have direct access to features such as: • Placing an incoming call to an extension, operator or ring group. The caller also has the option of dialing the route for an extension using a one digit number (DISA built-in auto attendant number) via DISA calls. • Calling an external party. One of the following must be selected to have direct access to these features: (1) None Security, (2) Trunk (Outside (CO) Line) Security, or (3) All Security. In None Security mode, any caller can make outside or intercom calls. In Trunk (Outside (CO) Line) Security mode, a pre-assigned DISA security code must be entered to make outside calls. In All Security mode, a pre-assigned DISA security code must be entered to make both outside and intercom calls. This prevents callers from making unauthorized calls. However, when making an outside call by Call Forwarding - to Outside (CO) Line, the call is allowed (exception). Conditions • The following items are required for the DISA feature. - "DISA1" must be assigned to outside (CO) line(s) as the outside (CO) line mode. • After the DISA Delayed Answer Time expires and a ringback tone is returned to the caller, a DISA call will be answered. The caller can dial after the tone. • This system can store up to ten programmable DISA built-in auto attendant numbers. Each number is one digit. • The DISA built-in auto attendant number may be the same as the first digit of other numbers (extension number, etc.). To avoid confusion, the system waits for the second digit for a preprogrammed amount of time (default: 2 seconds). If the timer expires, the system will assume that the first digit is a DISA built-in auto attendant number. • The DISA line can be used to originate outside calls if a security code (if required) has been dialed. • This system can store up to four programmable DISA security codes. The number of digits of the codes can be programmed (default: 4 digits). Each code should be different. • The duration of outside-to-outside (CO-to-CO) line calls can be limited. When the specified time expires, both lines are disconnected. A warning tone is sent to both parties 15 seconds before the time-limit. • To detect the end of an outside-to-outside (CO-to-CO) line call, CPC Signal Detection can be assigned. Features 3-47

Section	Page
System Components	2
Attention	3
Important Safety Instructions	5
F.C.C. Requirements and Relevant Information	7
Introduction	9
Contents	10
System Outline	17
1.1 System Highlights	18
1.2 Basic System Construction	19
1.3 Proprietary Telephones	19
1.4 Pre-installed Cards	20
1.4.1 Caller ID Card	20
1.4.2 Doorphone/Door Opener Card	20
1.5 Specifications	21
1.5.1 General Description	21
1.5.2 Characteristics	22
1.5.3 System Capacity	23
Installation	25
2.1 Before Installation	26
2.2 Installation of the Main Unit	28
2.2.1 Unpacking	28
2.2.2 Location of Interfaces	28
2.2.3 Wall Mounting	29
2.2.4 Frame Ground Connection	30
2.3 Connection	32
2.3.1 System Connection Diagram	32
2.3.2 Opening the Side Cover	33
2.3.3 Outside (CO) Line Connection	34
2.3.4 Extension Connection	37
2.3.5 External Pager (Paging Equipment) Connection	38
2.3.6 External Music Source Connection	39
2.3.7 Paralleled Telephone Connection(for a Proprietary Telephone and a Single Line Telephone)	40
2.3.8 Polarity Sensitive Telephone Connection	41
2.3.9 Printer and PC Connection	42
2.4 Doorphone/Door Opener Card	45
2.4.1 Doorphone and Door Opener connection	45
2.4.2 Doorbell/Door Chime Connection	49
2.4.3 Securing the cords	50
2.5 Auxiliary Connection for Power Failure Transfer	51
2.6 Closing the Side Cover	52
2.7 Starting the System for the First Time	53
2.8 System Restart	54
2.9 System Data Clear	55
Features	57
A	58
Absent Message Capability	58
Account Code Entry	59
Answering, Direct Outside (CO) Line	60
Automatic Callback Busy (Camp-On)	61
B	62
Background Music (BGM)	62
Busy Lamp Field	63
Busy Station Signaling (BSS)	63
Button, Direct Station Selection (DSS)	64
Button, Flexible	65
Button, Group-CO (G-CO)	68
Button, Other-CO (O-CO)	69
Button, Single-CO (S-CO)	70
Buttons on Proprietary Telephones	71
C	74
CALL FORWARDING FEATURES – SUMMARY	74
Call Forwarding – All Calls	74
Call Forwarding – Busy/No Answer	75
Call Forwarding – Follow Me	76
Call Forwarding – to an Outside (CO) Line	77
Call Hold – Intercom	78
Call Hold – Outside (CO) Line	79
Call Hold, Exclusive – Intercom	80
Call Hold, Exclusive – Outside (CO) Line	80
Call Hold Retrieve – Intercom	81
Call Hold Retrieve – Outside (CO) Line	81
Call Log, Incoming	82
Call Park	84
Call Pickup, Directed	84
Call Pickup, Group	85
Call Pickup Deny	85
Call Retrieving from a TAM (Telephone Answering Machine)	86
Call Splitting	86
CALL TRANSFER FEATURES – SUMMARY	87
Call Transfer, Screened – to Extension	87
Call Transfer, Screened – to an Outside (CO) Line	88
Call Transfer, Unscreened – to Extension	89
Call Waiting	90
Call Waiting from a Central Office	91
Caller ID	92
Caller ID Call Waiting	93
Calling Party Control (CPC) Signal Detection	94
Conference	95
Conference, Unattended	96
Confirmation Tones	97
D	99
Data Line Security	99
Dial Tones, Distinctive	100
Dial Type Selection	101
Direct In Lines (DIL)	102
Direct Inward System Access (DISA)	103
Display, Call Information	109
Display, in Idle	110
Display, Self-Extension Number	111
Display Contrast Adjustment	111
Do Not Disturb (DND)	112
Do Not Disturb (DND) Override	112
Door Opener	113
Doorbell/Door Chime	114
Doorphone Call	116
E	117
Electronic Station Lockout	117
Emergency Call	118
End-to-End DTMF Signaling (Tone Through)	118
Executive Busy Override – Extension	119
Executive Busy Override – Outside (CO) Line	120
Extension Group	121
External Feature Access	122
F	123
Flash	123
H	123
Handset/Headset	123
Hands-free Answerback	124
Hands-free Operation	124
Hold Alarm/Hold Recall	125
Host PBX Access	126
I	127
Intercept Routing	127
Intercom Calling	128
L	129
LED Indication, Intercom	129
LED Indication, Outside (CO) Line	130
Limited Call Duration	131
Line Access, Automatic	132
Line Access, Direct	133
Line Access, Individual	134
Line Access, Outside (CO) Line Group	135
Line Preference – Incoming (No Line/Prime Line/Ringing Line)	136
Line Preference – Outgoing (Idle Line/No Line/Prime Line)	137
Local Carrier-Based Voice Mail Service	138
Lockout	139
Log-In/Log-Out	140
M	141
Manager Extension	141
Message Waiting	142
Message Waiting for Another Extension	143
Microphone Mute	144
Mixed Station Capacities	144
Music on Hold	145
O	146
One-Touch Dialing	146
One-Touch Transfer Using a DSS Button	147
Operator	148
Operator Call	148
Outside (CO) Line Connection Assignment	149
Outside (CO) Line Connection Assignment – Outgoing	149
Outside (CO) Line Group	150
P	151
PAGING FEATURES – SUMMARY	151
Paging – All	151
Paging – External	152
Paging – Group	152
Paralleled Telephone	153
Pause Insertion, Automatic	154
Personal Speed Dialing	155
Pickup Dialing	156
Power Failure Transfer	157
Pulse to Tone Conversion	158
R	159
Redial, Last Number	159
Redial, Saved Number	159
Ring Group	160
Ringing, Delayed	160
Ringing, Discriminating	161
Ringing Pattern Selection for Intercom Calls and Outside (CO) Lines	162
Ringing Tone Selection for Doorphones	163
Room Monitor	165
S	166
Secret Dialing	166
Station Feature Clear	167
Station Hunting	168
Station Message Detail Recording (SMDR)	169
Station Programming	171
Station Programming Data Default Set	172
System Data Default Set	173
System Programming with a Proprietary Telephone	173
System Speed Dialing	174
T	175
Time (Day/Night/Lunch) Service	175
Time-Out, Variable	176
Timed Reminder	178
Timed Reminder, Remote (Wake-Up Call)	178
Toll Restriction	179
Toll Restriction for Special Carrier Access	185
Toll Restriction for System Speed Dialing	186
Toll Restriction Override by Account Codes	187
Toll Restriction — Station Lock Boundary Class	189
V	190
Volume Control – Handset Receiver/Headset/Ringer/Speaker	190
W	191
Walking COS	191
System Programming	193
4.1 General Programming Instructions	194
4.1.1 Using Proprietary Telephones	195
4.1.2 Programming Methods	197
4.1.3 Entering Characters	198
4.1.4 Programming Example	200
4.2 System Programming	201
[000]-	201
[000] Date and Time Setting	201
[001] System Speed Dialing Entry	203
[002] System Password	205
[005] One-Touch Transfer Using a DSS Button	206
[006] Time (Day/Night/Lunch) Service Changing Mode	207
[007] Time (Day/Night/Lunch) Service Start Time	208
[008] Operator Assignment	210
[009] Extension Number Assignment	211
[010] LCD Time Display Selection	212
[011] System Speed Dialing Name Setting	213
[100]-	214
[100] Hunting Group Set	214
[101] Station Hunting Type	215
[104] Hold Mode Selection	216
[105] Conference Tone	217
[106] External Paging Access Tone	218
[107] DTMF Receiver Check	219
[108] Flash Mode for a Station Locked Extension	220
[109] CO Indicator Assignment	221
[110] Flash Key Mode	222
[111] Hold Music Selection	223
[112] DSS Button Indication Mode	224
[115] Extension Ringing Pattern Selection	225
[117] Call Pickup Tone	226
[118] Pulse Restriction	227
[119] Redialing After Pulse to Tone Conversion	228
[125] Toll Restriction Check for * and #	229
[200]-	230
[200] Hold Recall Time	230
[201] Transfer Recall Time	231
[202] Call Forwarding Start Time	232
[203] Pickup Dial Delay Time	233
[204] Call Duration Count Start Time	234
[205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit	235
[206] Dialing Start Time	236
[208] Interdigit Time	237
[211] No Dial Disconnection	238
[300]-	239
[300] Carrier Code Assignment	239
[301] Toll Restriction — System Speed Dialing Boundary Class	240
[302]-[305] Toll Restriction — Class 2 – 5 Denied Codes	241
[306] Toll Restriction — Exception Codes	242
[309] Emergency Dial Number Set	243
[310] Account Codes	244
[311] Automatic Pause Insertion Codes	245
[312] Toll Restriction — Station Lock Boundary Class	246
[400]-	247
[400] Outside (CO) Line Connection Assignment	247
[401] Dial Mode	248
[402] Pulse Speed Selection	249
[403] Host PBX Access Codes	250
[404] Outside (CO) Line Group Assignment	252
[405]-[407] Flexible Outward Dialing Assignment — Day/Night/Lunch	253
[408]-[410] Flexible Ringing Assignment — Day/Night/Lunch	254
[411]-[413] Delayed Ringing Assignment — Day/Night/Lunch	256
[414]-[416] Outside (CO) Line Mode — Day/Night/Lunch	258
[417] Pause Time	260
[418] Flash Time	261
[419] Automatic Designated Outside (CO) Line Access	262
[420] Calling Party Control (CPC) Signal	263
[421] CPC Detection for Outgoing Calls	265
[422] Disconnect Time	266
[423] Outside (CO) Line Ringing Pattern Selection	267
[435] Local Carrier-Based Voice Mail Signaling Assignment	268
[436] Local Carrier-Based Voice Mail Access Dial Assignment	269
[437] Extension Access to Local Carrier-Based Voice Mail Assignment	271
[500]-	272
[500] DISA Incoming Dialing Mode Selection	272
[501] DISA Built-in Auto Attendant	273
[504] DISA Delayed Answer Time	274
[506] DISA Busy Mode	275
[507] DISA Intercept Mode	276
[508] DISA Ringing Time before Intercept	277
[509] DISA Ringing Time after Intercept	278
[510] DISA No Dial Mode	279
[511] DISA Security Type	280
[512] DISA Security Codes	281
[515] Intercept Time for Internal DISA	282
[516] DISA Incoming Assignment	283
[517] DISA AA Wait Time	284
[518] DISA Tone Selection after the Security Code	285
[530] DISA Security Codes Digits Selection	286
[600]-	287
[600] Extension Group Assignment	287
[601]-[603] TRS – Class of Service (COS) Assignment — Day/Night/Lunch	288
[604] Extension Name Setting	289
[605] Account Code Entry Mode	290
[606] Call Transfer to an Outside (CO) Line	292
[607] Call Forwarding to an Outside (CO) Line	293
[608] Executive Busy Override	294
[609] Do Not Disturb Override	295
[610] Paralleled Telephone Connection	296
[611] TAM (Telephone Answering Machine) Extension	297
[612] Room Monitor Assignment	298
[617] Wireless PT Port Assignment	299
[618] Message Waiting for Another Extension	300
[700]-	301
[700]-[702] Doorphone Ringing Assignment — Day/Night/Lunch	301
[703]-[705] Door Opener Assignment — Day/Night/Lunch	302
[706] Doorphone Ringing/Tone Pattern Selection	303
[707] Doorphone Access Tone Selection	304
[708] Doorphone Ringing Time	305
[709] Door Opener Time	306
[710] Doorphone Ring/Chime Selection	307
[711] Doorphone Chime Assignment	308
[712] Doorphone Chime Pattern Selection	309
[800]-	311
[800] SMDR RS-232C Communication Parameters	311
[801] SMDR Parameter	313
[802] Incoming/Outgoing Call Selection for Printing	314
[803] Secret Speed Dialing/One-Touch Dialing Printing	315
[804] System Data Dump	316
[805] SMDR Account Code Selection	318
[900]-	319
[900] Caller ID Assignment	319
[901] Caller ID Area Code Assignment	320
[902] Caller ID Modification for Local Calls	321
[903] Caller ID Modification for Long Distance Calls	322
[904] Caller ID Log Priority Selection	323
[906] Caller ID SMDR Format	324
[907] Caller ID SMDR Printout Selection	325
[908] Caller ID Call Waiting Time	326
[909] Common Area Call Log Check Assignment	327
[913] Caller ID Call Waiting Assignment	328
[914] Caller ID Call Waiting CAS Receive Time	329
[915] Caller ID Checksum	330
[963] Call Forwarding Selection	331
[968] Incoming Lamp Control	332
[998] ROM Version	333
[999] System Data Clear	334
List	335
5.1 Tone/Ring Tone	336
5.2 Default Values	338
Troubleshooting	343
6.1 Installation	344
6.2 Connection	345
6.3 Operation	346

Match case Limit results 1 per page

Features

3-47

Features

irect Inward System Access (DISA)

Description

Allows an outside caller to access specific system features after

hearing a short beep as if the caller is an extension in the system.

The caller can have direct access to features such as:

• Placing an incoming call to an extension, operator or ring

group. The caller also has the option of dialing the route for an

extension using a one digit number (DISA built-in auto

attendant number) via DISA calls.

• Calling an external party.

One of the following must be selected to have direct access to these

features: (1) None Security, (2) Trunk (Outside (CO) Line)

Security, or (3) All Security. In None Security mode, any caller can

make outside or intercom calls. In Trunk (Outside (CO) Line)

Security mode, a pre-assigned DISA security code must be entered

to make outside calls. In All Security mode, a pre-assigned DISA

security code must be entered to make both outside and intercom

calls. This prevents callers from making unauthorized calls.

However, when making an outside call by Call Forwarding – to

Outside (CO) Line, the call is allowed (exception).

Conditions

• The following items are required for the DISA feature.

– “DISA1” must be assigned to outside (CO) line(s) as the outside

(CO) line mode.

• After the DISA Delayed Answer Time expires and a ringback tone is

returned to the caller, a DISA call will be answered. The caller can dial

after the tone.

• This system can store up to ten programmable DISA built-in auto

attendant numbers. Each number is one digit.

• The DISA built-in auto attendant number may be the same as the first

digit of other numbers (extension number, etc.). To avoid confusion, the

system waits for the second digit for a preprogrammed amount of time

(default: 2 seconds). If the timer expires, the system will assume that the

first digit is a DISA built-in auto attendant number.

• The DISA line can be used to originate outside calls if a security code (if

required) has been dialed.

• This system can store up to four programmable DISA security codes.

The number of digits of the codes can be programmed (default: 4 digits).

Each code should be different.

• The duration of outside-to-outside (CO-to-CO) line calls can be limited.

When the specified time expires, both lines are disconnected. A warning

tone is sent to both parties 15 seconds before the time-limit.

• To detect the end of an outside-to-outside (CO-to-CO) line call, CPC

Signal Detection can be assigned.