Samsung HMX-Q10BN User Manual (user Manual) (ver.1.0) (English) - Page 107

Connecting to a computer, Overall operations

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Troubleshooting Connecting to a computer Symptom Explanation/Solution Your computer is not playing videos, images, or sound located on your camcorder properly. • Video playback or sound may stop temporarily depending on your computer. The video or sound copied to your computer is not affected. • If your camcorder is connected to a computer that does not support Hi-speed USB (USB2.0), the image or sound may not play back correctly. Images, video, and sound copied from the camcorder to your computer are not affected. The playback screen is paused or distorted. • Check the system requirements to play a video. • Shut down all other applications currently running on the computer. • If you play back a video on your camcorder when it is connected to a computer, the video may not play back smoothly on the computer, depending on the transfer speed. Please copy the file to your PC, and then play it back. Overall operations Symptom The date and time are incorrect. Explanation/Solution • Has the camcorder been left unused for a long period of time? The backup internal rechargeable battery may be discharged. ¬page 28 103

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103
Troubleshooting
Connecting to a computer
Symptom
Explanation/Solution
Your computer is not playing videos, images,
or sound located
on your camcorder
properly.
Video playback or sound may stop temporarily depending on your computer. The video
or sound copied to your computer is not affected.
If your camcorder is connected to a computer that does not support Hi-speed USB
(USB2.0), the image or sound may not play back correctly. Images, video, and sound
copied from the camcorder to your computer are not affected.
•
•
The playback screen is paused or distorted.
Check the system requirements to play a video.
Shut down all other applications currently running on the computer.
If you play back a video on your camcorder when it is connected to a computer, the video
may not play back smoothly on the computer, depending on the transfer speed. Please
copy the file to your PC, and then play it back.
•
•
•
Overall operations
Symptom
Explanation/Solution
The date and time are incorrect.
Has the camcorder been left unused for a long period of time?
The backup internal rechargeable battery may be discharged.
¬
page 28
•