Samsung NY58J9850WS/AA User Manual - Page 51

Troubleshooting, Checkpoints

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Troubleshooting If you encounter a problem with the gas oven, first check the table below and try the suggested actions. Checkpoints Gas safety Problem You smell gas. Possible cause There is a gas leak. The surface burner knob is not in the OFF position and the burner is not lit. Action Clear the room, building, or area of all occupants. Immediately call your gas supplier from a neighbor's phone. Do not call from your phone. It is electrical and could cause a spark that could ignite the gas. Follow the gas supplier's instructions. If you cannot reach your gas supplier, call the fire department. Surface burner Problem Cause Action All burners do not light. Surface burners do not light. Surface burner clicks during operation. The burners do not burn evenly. The power cord is not plugged into the electrical outlet. A fuse in your home may be blown or the circuit breaker may have tripped. The gas supply is not properly connected or turned on. The control knob is not set properly. The burner caps are not in place. The burner base is misaligned. The control knob has been left in the LITE position. Surface burner components and caps are not assembled correctly and level. Surface burners are dirty. Make sure the electrical plug is plugged into a live, properly grounded outlet. Replace the fuse or reset the circuit breaker. See the Installation Instructions that came with your range. Push in the control knob and turn it to the LITE position. Clean the electrodes. Put the burner cap on the burner head. Align the burner base. After the burner lights, turn the control knob to a desired setting. If the burner still clicks, contact a service technician. See page 43. Clean surface burner components. (See page 43.) Troubleshooting English 51

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English 51
Troubleshooting
Troubleshooting
If you encounter a problem with the gas oven, first check the table below and try
the suggested actions.
Checkpoints
Gas safety
Problem
Possible cause
Action
You smell gas.
There is a gas leak. The
surface burner knob is
not in the
OFF
position
and the burner is not lit.
Clear the room, building, or
area of all occupants.
Immediately call your gas
supplier from a neighbor’s
phone. Do not call from your
phone. It is electrical and
could cause a spark that could
ignite the gas. Follow the gas
supplier’s instructions.
If you cannot reach your
gas supplier, call the fire
department.
Surface burner
Problem
Cause
Action
All burners do not
light.
The power cord is
not plugged into the
electrical outlet.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
Replace the fuse or reset the
circuit breaker.
The gas supply is not
properly connected or
turned on.
See the Installation
Instructions that came with
your range.
Surface burners do
not light.
The control knob is not
set properly.
Push in the control knob and
turn it to the LITE position.
The burner caps are not
in place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the
burner head.
Align the burner base.
Surface burner
clicks during
operation.
The control knob has
been left in the LITE
position.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks, contact
a service technician.
The burners do not
burn evenly.
Surface burner
components and caps are
not assembled correctly
and level.
See page
43
.
Surface burners are dirty.
Clean surface burner
components.
(See page
43
.)