Samsung NY58J9850WS/AA User Manual - Page 55

English 55, Problem, Cause, Action, Warming drawer, Others, The Self-Clean or Sabbath

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Problem Oven racks are difficult to slide. Cause This is normal. Fan noise. This is normal. Convection fan is not working. This is normal. Action Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. Racks become dull and hard to slide if they are left in the oven during a self-clean cycle. The convection fan runs until the function is over or the door is opened. The fan starts automatically when the oven reaches the preheat temperature. Warming drawer Problem Warming drawer will not work. Cause Action The controls are not set properly. Reset the controls as described on page 40. The Self-Clean or Sabbath function is being used. The warming drawer will not operate when either of these functions is operating. Try again after these functions are completed or cancelled. The oven controls have been locked. Unlock the controls and try again. There is a blown fuse or tripped circuit breaker. Replace blown fuse or reset tripped circuit breaker. Problem Cause Action Excessive condensation in the warming drawer. The temperature setting is too high. See page 40. The foods being warmed are not covered with a lid or aluminum foil. Cover foods with a lid or aluminum foil. You are trying to warm liquids. Liquid should not be warmed in the drawer. Remove liquids. Warming drawer or storage drawer does not slide smoothly or drags. The drawer is not properly aligned with the full-extension roller guide rails or nylon drawer guides. Remove and replace the drawer. (See page 49.) The contents in the drawer are too heavy. Reduce the weight and/or redistribute the contents in the drawer. Others Problem The product is not level. Cause Action The appliance has been installed improperly. The leveling leg(s) is (are) damaged or uneven. Make sure the floor is level, strong, and stable. If the floor sags or slopes, contact a carpenter. Check and level the range. (See the Installation Instructions.) The kitchen cabinets are not properly aligned and make the range appear to be not level. Ensure that cabinets are square and provide sufficient room for installation. Troubleshooting English 55

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English 55
Troubleshooting
Problem
Cause
Action
Oven racks are
difficult to slide.
This is normal.
Apply a small amount of
vegetable oil to a paper towel
and wipe the edges of the
oven racks with the paper
towel. Racks become dull and
hard to slide if they are left in
the oven during a self-clean
cycle.
Fan noise.
This is normal.
The convection fan runs until
the function is over or the
door is opened.
Convection fan is
not working.
This is normal.
The fan starts automatically
when the oven reaches the
preheat temperature.
Warming drawer
Problem
Cause
Action
Warming drawer
will not work.
The controls are not set
properly.
Reset the controls as described
on page
40
.
The Self-Clean or Sabbath
function is being used.
The warming drawer will not
operate when either of these
functions is operating. Try
again after these functions are
completed or cancelled.
The oven controls have
been locked.
Unlock the controls and try
again.
There is a blown fuse or
tripped circuit breaker.
Replace blown fuse or reset
tripped circuit breaker.
Problem
Cause
Action
Excessive
condensation
in the warming
drawer.
The temperature setting
is too high.
See page
40
.
The foods being warmed
are not covered with a lid
or aluminum foil.
Cover foods with a lid or
aluminum foil.
You are trying to warm
liquids.
Liquid should not be warmed
in the drawer. Remove liquids.
Warming drawer
or storage drawer
does not slide
smoothly or drags.
The drawer is not
properly aligned with the
full-extension roller guide
rails or nylon drawer
guides.
Remove and replace the
drawer. (See page
49
.)
The contents in the
drawer are too heavy.
Reduce the weight and/or
redistribute the contents in the
drawer.
Others
Problem
Cause
Action
The product is not
level.
The appliance has been
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
Make sure the floor is level,
strong, and stable. If the floor
sags or slopes, contact a
carpenter.
Check and level the range. (See
the Installation Instructions.)
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
Ensure that cabinets are
square and provide sufficient
room for installation.