Samsung NY58J9850WS/AA User Manual - Page 54

English, Problem, Cause, Action, OFF/CLEAR

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Troubleshooting Problem Crackling or popping sound. Cause This is normal. Excessive smoking during a selfcleaning cycle. This is the first time the oven has been cleaned. Oven door will not open after a selfcleaning cycle. This is normal. Action This is the sound of the metal heating and cooling during any cooking or cleaning function. This is normal. The oven will always smoke more the first time it is cleaned. Wipe up all excessive soil before starting the selfcleaning cycle. If smoke persists, press the OFF/CLEAR button. Open the windows to clear the smoke from the room. After the oven has cooled and unlocked, wipe up excessive soil, and then reset the oven for selfcleaning. The oven door will stay locked until the oven temperature drops below 400 °F. Problem The oven is not clean after a selfcleaning cycle. There is steam or smoke coming from under the control panel. A burning or oily odor coming from the vent. Strong odor. Cause Action A fine dust or ash is normal. This can be wiped clean with a damp cloth. Set the self-cleaning cycle for a longer cleaning time. The cycle was not long enough to burn off the dirt buildup. Extremely dirty ovens require hand-cleaning of excessive spillovers and food buildup before you start a self-cleaning cycle. Multiple self-cleaning cycles may be necessary to completely clean the oven. This is normal. The oven vent is located there. More steam is visible when you are using the convection functions or when baking or roasting multiple items at the same time. This is normal for a new oven and will disappear within 1/2 hour of the first bake cycle. To speed the process, set a self-cleaning cycle for a minimum of 3 hours. (See page 46.) This is temporary. The insulation around the inside of the oven emits an odor the first few times the oven is used. Troubleshooting 54 English

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54 English
Troubleshooting
Troubleshooting
Problem
Cause
Action
Crackling or
popping sound.
This is normal.
This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
Excessive smoking
during a self-
cleaning cycle.
This is the first time the
oven has been cleaned.
This is normal. The oven will
always smoke more the first
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, press the
OFF/CLEAR
button. Open the
windows to clear the smoke
from the room. After the oven
has cooled and unlocked,
wipe up excessive soil, and
then reset the oven for self-
cleaning.
Oven door will not
open after a self-
cleaning cycle.
This is normal.
The oven door will stay locked
until the oven temperature
drops below 400 °F.
Problem
Cause
Action
The oven is not
clean after a self-
cleaning cycle.
A fine dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
There is steam
or smoke coming
from under the
control panel.
This is normal.
The oven vent is located there.
More steam is visible when
you are using the convection
functions or when baking or
roasting multiple items at the
same time.
A burning or oily
odor coming from
the vent.
This is normal for a new
oven and will disappear
within
1
/
2
hour of the first
bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See page
46
.)
Strong odor.
This is temporary.
The insulation around the
inside of the oven emits an
odor the first few times the
oven is used.