Sony HT-9900M Operating Instructions - Page 97

Self-diagnosis Function (When letters/numbers appear in the display

Page 97 highlights

The angles cannot be changed. , Try using the DVD's menu instead of the direct selection button on the remote (page 37). , Multi-angles are not recorded on the DVD being played. , The angle can only be changed when the "ANGLE" indicator lights up on the front panel display (page 10). , The DVD prohibits changing of the angles. The player does not operate properly. , When static electricity, etc., causes the player to operate abnormally, unplug the player. 5 numbers or letters are displayed on the screen and on the front panel display. , The self-diagnosis function was activated. (See the table on page 97.) The front cover does not open and "LOCKED" appears on the front panel display. , Child Lock is set (page 35). The front cover does not open and "TRAY LOCKED" appears on the front panel display. , Contact your Sony dealer or local authorized Sony service facility. "Data error" appears on the TV screen when playing a DATA CD. , The MP3 audio track you want to play is broken. , The data is not MPEG1 Audio Layer 3 data. Self-diagnosis Function (When letters/numbers appear in the display) When the self-diagnosis function is activated to prevent the player from malfunctioning, a five-character service number (e.g., C 13 50) with a combination of a letter and four digits appears on the screen and the front panel display. In this case, check the following table. C:13:50 First three characters of the service number Cause and/or corrective action C 13 The disc is dirty. , Clean the disc with a soft cloth (page 8). C 31 The disc is not inserted correctly. , Re-insert the disc correctly. C 32 The front cover automatically opens and the player enters standby mode. , Check that there is nothing wrong inside the rotary table, such as a fallen disc. After you have checked the inside of the rotary table and resolved any possible problems, press H. E XX (xx is a number) To prevent a malfunction, the player has performed the self-diagnosis function. , Contact your nearest Sony dealer or local authorized Sony service facility and give the 5character service number. Example: E 61 10 Additional Information 97

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97
Additional Information
The angles cannot be changed.
,
Try using the DVD’s menu instead of the
direct selection button on the remote (page
37).
,
Multi-angles are not recorded on the DVD
being played.
,
The angle can only be changed when the
“ANGLE” indicator lights up on the front
panel display (page 10).
,
The DVD prohibits changing of the angles.
The player does not operate properly.
,
When static electricity, etc., causes the
player to operate abnormally, unplug the
player.
5 numbers or letters are displayed on the
screen and on the front panel display.
,
The self-diagnosis function was activated.
(See the table on page 97.)
The front cover does not open and
“LOCKED” appears on the front panel
display.
,
Child Lock is set (page 35).
The front cover does not open and “TRAY
LOCKED” appears on the front panel
display.
,
Contact your Sony dealer or local
authorized Sony service facility.
“Data error” appears on the TV screen
when playing a DATA CD.
,
The MP3 audio track you want to play is
broken.
,
The data is not MPEG1 Audio Layer 3 data.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters of
the service
number
Cause and/or corrective
action
C 13
The disc is dirty.
,
Clean the disc with a soft
cloth (page 8).
C 31
The disc is not inserted
correctly.
,
Re-insert the disc
correctly.
C 32
The front cover
automatically opens and the
player enters standby mode.
,
Check that there is
nothing wrong inside the
rotary table, such as a
fallen disc. After you
have checked the inside
of the rotary table and
resolved any possible
problems, press
H
.
E XX
(xx is a number)
To prevent a malfunction, the
player has performed the
self-diagnosis function.
,
Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
C:13:50