Sony PEG-NZ90 Troubleshooting Q&A - Page 17

I cannot perform a HotSync® operation, Do the CLIE Launcher groups and the categories of Palm

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About CLIE Launcher / I cannot perform a HotSync® operation Do the CLIE Launcher groups and the categories of Palm OS® standard screen differ? B Yes, they do. The CLIE Launcher groups are classified into groups such as Picture, Movie, etc., depending on what can be performed on your CLIÉ handheld. I cannot perform a HotSync® operation Performing initial checks Checking your CLIÉ handheld B Is the Palm™ Desktop for CLIÉ software installed? B Is the connector between your CLIÉ handheld and cradle dirty? To clean the connector, try repeatedly placing your CLIÉ handheld in the cradle and taking it out again. B Are the CLIÉ handheld and cradle correctly connected? Check that the battery icon on your CLIÉ handheld screen is . If is displayed, place your CLIÉ handheld in the cradle properly. B Is the memory space of your CLIÉ handheld sufficient? Delete any unnecessary data and perform the HotSync® operation once again. B Are you using the same user name that is used for another CLIÉ handheld? Change the user name. Continued on next page 17

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17
About CLIE Launcher /
I cannot perform a HotSync
®
operation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I cannot perform a HotSync
®
operation
Do the CLIE Launcher groups and the categories of Palm
OS
®
standard screen differ?
B
Yes, they do.
The CLIE Launcher groups are classified into groups such as
Picture
,
Movie
, etc., depending on what can be performed on your CLIÉ
handheld.
Performing initial checks
Checking your CLIÉ handheld
B
Is the Palm™ Desktop for CLIÉ software installed?
B
Is the connector between your CLIÉ handheld and cradle dirty?
To clean the connector, try repeatedly placing your CLIÉ handheld in the
cradle and taking it out again.
B
Are the CLIÉ handheld and cradle correctly connected?
Check that the battery icon on your CLIÉ handheld screen is
. If
is
displayed, place your CLIÉ handheld in the cradle properly.
B
Is the memory space of your CLIÉ handheld sufficient?
Delete any unnecessary data and perform the HotSync
®
operation once
again.
B
Are you using the same user name that is used for another CLIÉ handheld?
Change the user name.
Continued on next page
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