Sony PEG-NZ90 Troubleshooting Q&A - Page 32
I forgot my password, I forgot my password and my CLIÉ handheld is locked
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I forgot my password I forgot my password and my CLIÉ handheld is locked B You must perform a hard reset on your CLIÉ handheld. If you perform a hard reset, your CLIÉ handheld will be restored to its initial state and data or installed applications will be deleted. b For details, refer to "Basic operations of your Sony CLIÉ™ handheld: Restarting your Sony CLIÉ handheld" in the "Read This First (Operating Instructions)." I forgot my password and my CLIÉ handheld is not locked B You can use the Security function to delete the password, but all private records will be deleted. To back up all the data including private records, perform a HotSync® operation before you delete the password. Then restore your private records saved on your computer by following the procedure below. 1 Tap Password in the Security screen. The Password dialog box is displayed. In the dialog box, tap Lost Password to delete the password. The password and all private records are deleted. 2 Perform a HotSync® operation to restore your private records. 32