Sony PEG-NZ90 Troubleshooting Q&A - Page 22

I cannot perform a HotSync® operation via a modem B If a prefix is required, select the Dial prefix check box in the Phone Setup screen and enter the correct phone number. B Check whether you can hear any noise coming from your service line. A line may be interrupted due to noises in some cases. B When using a modem other than a CF modem card, check the battery power of the modem. Checking your computer B Check that your computer is turned on and the automatic shut-off setting in the power saving mode is disabled. B Check that the modem is properly connected to the service line. B Click the HotSync icon in the bottom right-hand corner of your computer screen, and check that the Modem check box is selected. B Check that the modem connected to your computer is turned on. You cannot turn on a modem with the Auto-Off feature by operating your CLIÉ handheld. B Check that the modem is properly connected to the serial port of your computer. B Check that the Setup string setting in the Setup window of the HotSync Manager is proper. b For details, refer to the manual of your modem. B Reduce the setting for transmission speed if any problem arises only when the Speed setting in the Setup/Modem window is set to As fast as possible or some other specific speed. B Check that the Speed setting in the Setup/Modem window is appropriate for your modem. B Turn off the modem for a while and turn it on before connecting the modem. 22