Sony PEG-NZ90 Troubleshooting Q&A - Page 21

computer screen, Mail software on computer starts automatically when - phone

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I cannot perform a HotSync® operation The Palm™ Desktop for CLIÉ software does not start or cannot be selected from the menu B Is the Palm™ Desktop for CLIÉ software properly installed on your computer? The hardware or the software of your computer may not be compatible with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™ Desktop for CLIÉ software and reinstall. The HotSync Manager does not start (the HotSync icon is not displayed in the bottom right-hand corner of your computer screen) B Reinstall the Palm™ Desktop for CLIÉ software. Mail software on computer starts automatically when starting a HotSync® operation B A mail software that you do not use regularly or a mail software that is not installed is selected in Mail setup. Click the HotSync icon in the bottom right-hand corner of your computer screen and select Custom. Select Mail from conduit, click Change, start Mail setup and specify the mail software that you use regularly. B The settings of the mail software are not complete. Set the mail software properly on your computer. I cannot perform a HotSync® operation via a modem Checking your CLIÉ handheld B Check that you enter the correct phone number for the access point. B If you are using call waiting on your service line, tap Network and Phone in the Preference screen, and select the Disable call waiting check box in the Phone Setup screen and enter the correct phone number. Continued on next page 21

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21
I cannot perform a HotSync
®
operation
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
B
Is the Palm™ Desktop for CLIÉ software properly installed on your
computer?
The hardware or the software of your computer may not be compatible
with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™
Desktop for CLIÉ software and reinstall.
The HotSync Manager does not start (the HotSync
icon
is not displayed in the bottom right-hand corner of your
computer screen)
B
Reinstall the Palm™ Desktop for CLIÉ software.
Mail software on computer starts automatically when
starting a HotSync
®
operation
B
A mail software that you do not use regularly or a mail software that is not
installed is selected in
Mail setup
.
Click the HotSync
icon in the bottom right-hand corner of your
computer screen and select
Custom
. Select
Mail
from conduit, click
Change
, start Mail setup and specify the mail software that you use
regularly.
B
The settings of the mail software are not complete.
Set the mail software properly on your computer.
I cannot perform a HotSync
®
operation via a modem
Checking your CLIÉ handheld
B
Check that you enter the correct phone number for the access point.
B
If you are using call waiting on your service line, tap
Network
and
Phone
in the
Preference
screen, and select the
Disable call waiting
check box
in the
Phone Setup
screen and enter the correct phone number.
Continued on next page
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