Sony PEGA-WL100 Operating Instructions - Page 34

Troubleshooting If any problem occurs, for example, if communication is not possible, or if the unit does not operate normally, please check the points listed in this troubleshooting guide. Visit Sony CLIÉ support website: Customers in USA, Canada and Mexico: http://www.ita.sel.sony.com/support/clie/access/ Customers in European Countries: http://www.clie-link.com/ Customers in Asia-Pacific Countries: http://vaio-online.sony.com/clie/ If the problem persists, contact the Sony dealer where you purchased this product or a Sony service representative serving your area. Symptom Your CLIÉ handheld does not recognize this Wireless LAN card. (Although connection has started, the LED indicator on the Wireless LAN card does not flash.) You cannot connect your CLIÉ handheld to an access point. Cause/Remedy • The Wireless LAN card is not installed correctly in your CLIÉ handheld. p Insert the Wireless LAN card into Wireless Communication Slot of your compatible CLIÉ handheld in the correct way until it fully mates with the connector. • A service other than [Wireless LAN] is selected in the [Network] of [Preferences]. p Select [Wireless LAN] in [Service]. • A wrong profile is selected. p Check the [Profile Name] you have selected on the [Wireless LAN Setup] screen. • The settings for communications are not correct. p Check the settings of Network ID, WEP key, etc. 34