Sony PEGA-WL100 Operating Instructions - Page 35

Symptom, Cause/Remedy, Ask your System Administrator about - instructions

Page 35 highlights

Symptom You cannot connect your CLIÉ handheld to an access point. You cannot access the Internet. The data transfer rate is slow. Cause/Remedy • Your CLIÉ handheld and the access point are placed too far apart. p Decrease the distance between them. • There is an obstacle that could block off radio waves (e.g., metal plate, concrete block) between your CLIÉ handheld and the access point. p Move your CLIÉ handheld and/or the access point to different places. p Disable the power saving mode. (This will increase the power consumption. Be careful of the remaining battery power). • The channels of the access point are not set at 1-11. p Change the channel setting of the access point. • The access point you are using is not configured for internet access. p Connect the access point to the Internet, following the operating instructions of the access point. • There is a mistake in the Network settings. p Ask your System Administrator about the settings. • Some other access points are interfering with communication. p Change the channel number of the access point you are using. For details on how to change the setting, see the Operating Instructions of your access point. • The access point is being heavily used. p Wait a while and try access again. Continued on next page 35

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35
Symptom
You cannot connect
your CLI
É
handheld to
an access point.
You cannot access the
Internet.
The data transfer rate is
slow.
Cause/Remedy
Your CLI
É
handheld and the access point
are placed too far apart.
p
Decrease the distance between them.
There is an obstacle that could block off
radio waves (e.g., metal plate, concrete
block) between your CLI
É
handheld and
the access point.
p
Move your CLI
É
handheld and/or the
access point to different places.
p
Disable the power saving mode.
(This will increase the power
consumption. Be careful of the
remaining battery power).
The channels of the access point are not set
at 1-11.
p
Change the channel setting of the access
point.
The access point you are using is not
configured for internet access.
p
Connect the access point to the Internet,
following the operating instructions of
the access point.
There is a mistake in the Network settings.
p
Ask your System Administrator about
the settings.
Some other access points are interfering
with communication.
p
Change the channel number of the
access point you are using. For details
on how to change the setting, see the
Operating Instructions of your access
point.
The access point is being heavily used.
p
Wait a while and try access again.
Continued on next page