Toshiba Qosmio X875-Q7190 User Guide

Toshiba Qosmio X875-Q7190 Manual

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  • Toshiba Qosmio X875-Q7190 | User Guide - Page 1
    X800 Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 2
    Qosmio® X800 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer usage instructions in the applicable user guides and/or manuals enclosed TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    computer you have purchased is not designed for any "critical applications." "Critical applications" means life support life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER the instructions, it
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    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 5
    frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 6
    is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 7
    with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary out wheeled bin with a black bar symbol. If the product's battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg),
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 8
    and end-of-life strategies for our products. Please contact your local government for applicable laws and regulations governing the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com. Taiwan Article 14 Article 17 Unless approved, for
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 9
    or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850
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    10 VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 11
    Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain O O O O: allowed x: forbidden ❖ To remain cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 12
    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 13
    who continually review and interpret the extensive research literature. In some situations or environments, the use of Bluetooth wireless power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 14
    17 machinery. Optical Disc Drive Safety Instructions This appliance contains a laser system To use this model properly, read the User's Guide carefully and keep it for your future reference. Never serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 15
    guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2012 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
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    Qosmio and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba . Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is Microsoft, Outlook, Windows, and Windows Media are either
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    at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green. Reuse, Donation, Recycling Functional computers can be donated to a local charity or resold easily through a Toshiba-branded program. Non working Toshiba computers can be mailed-back
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    ....28 Other documentation 28 Service options 28 Chapter 1: Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable 30 Computer user comfort recommendations .......30 Good Working Posture 30 Using the notebook with an external keyboard
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    battery 40 Using the computer for the first time 40 Initial setup 41 Setting up your software 41 Registering your computer with Toshiba 41 To Shut down your computer 42 To Restart your computer 42 To place your computer 57 Reset your PC 59 Installing drivers and applications 62 Using the
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    optical media 81 Removing a disc with the computer on 82 Removing a disc with the computer off 82 Toshiba's online resources 83 Chapter 3: Mobile Computing 84 Toshiba's energy-saver design 84 Running the computer on battery power 84 Battery Notice 85 Power management 86 Charging the main
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    battery 97 Disposing of used batteries 97 Traveling tips 98 Chapter 4: Exploring Your Computer's Features 100 Exploring the Start screen 100 Charms 101 Tiles 102 Exploring the desktop 102 Finding your way around the desktop 102 Windows Utilities 113 Support & Recovery 114 eco Utility 115
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    126 PC Health Monitor 127 Recovery Media Creator 128 Service Station 128 TOSHIBA Application Installer 129 Chapter 6: If Something Goes Wrong 130 Problems that are easy to fix 130 Problems when you turn on the computer............131 Windows® operating system is not working .........133 Using
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 23
    Contents 23 Wireless networking problems 149 DVD Blu-ray Disc™ operating problems 151 Develop good computing habits 152 Data and system configuration backup in the Windows® operating system 153 If you need further assistance 157 Contacting Toshiba 158 Other Toshiba Internet Web sites 158
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    performance for both AC power and battery modes. To conserve energy, your computer is set to dim the display computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide
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    STAR® Program. NOTE This computer is compatible with European and PBDE. Toshiba requires its computer component suppliers to software product(s) included with this computer may use technological measures for software product(s) or reconfigurations of the computer, and may be completed by Internet
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    current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You can: ❖ Read the entire guide from beginning to end
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 27
    Introduction Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential educational information: TECHNICAL NOTE: This icon indicates technical information about the computer. HINT: This icon indicates helpful hints and tips. DEFINITION: This
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    , and service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 29
    do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could
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    and tips for working comfortably throughout the day. Computer user comfort recommendations Good Working Posture ❖ Adjust your on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be
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    display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches. ❖ Certain notebook displays have a brightness approaching that of a TV device. We recommend that you adjust the brightness
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    . You will be more productive. ❖ Use the pointing device (e.g., touch pad, Accupoint®, or tablet pen whichever is available with your notebook computer, or other optional pointing devices like mouse or trackball) with a comfortable hand posture. Avoid awkward hand postures or high gripping force
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    support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer base of the computer and possibly cause overheating of your computer. Transporting the notebook Although your notebook is light, carrying
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    your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse ❏ Do you take breaks, at least once an hour? Precautions Your computer is designed to provide optimum safety and ease of use, and to withstand
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    from the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do not turn on the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical
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    buy from a supplier may contain a computer virus. You need a special program to check for viruses. Important information on your computer's cooling fan Your computer at the underside of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or
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    power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in
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    to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor
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    plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's battery light gives you an indication of the battery's current charge: ❖ Glows amber while the battery is being charged (AC adaptor connected) ❖ Glows red
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    , you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows red. After that, the battery will be completely charged and ready to power the computer. NOTE Battery life and charge time may vary
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    and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 42
    42 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear, click the Settings ( ) Charm. Pressing the power button before shutting down the
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    the Restart option. The computer closes all open applications, and restarts the operating system. To place your computer in Sleep mode 1 From . 2 When the Windows® Charms appear, click the Settings ( ) Charm. If you power down using the Sleep command and the battery discharges fully, your unsaved
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    devices" on page 66) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 45
    memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 5. 1 From the Start . 2 When the Windows® Charms appear, click the Settings ( ) Charm. Pressing the power button before shutting down the Windows® operating system could
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    on the work surface to prevent scratching the top cover of the computer, and then place the computer upside down on the cloth. 7 Remove the main battery. For information on removing the battery, see "Removing the battery from the computer" on page 94. NOTE To locate your memory module slot cover
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    static electricity you may have built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 48
    socket 14 Firmly press the memory module into the memory slot's socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket 15 Once the module's connector is fully inserted into the socket, press downward
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    in Slot A. 16 Replace the memory module slot cover and secure it using the screw(s). 17 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 95. 18 Turn the computer right side up. Make sure to remove the soft cloth from the work surface
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    including those located at the underside of the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet or other soft material can block the vents located at the underside of the computer. Overheating your computer or AC adaptor could cause system failure
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    4 Replace the memory module slot cover and secure it using the screw(s). 5 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 95. 6 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting
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    including those located at the underside of the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet or other soft material can block the vents located at the underside of the computer. Overheating your computer or AC adaptor could cause system failure
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    with user's data)" on page 57. This option allows you to remove all data from your system and reinstall Windows®. See "Reset your PC" on page 59. A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 54
    computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media
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    are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media
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    storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 54. NOTE When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 57
    . 6 Follow the on-screen instructions to complete the recovery process. state and attempts to save your data. Toshiba does not guarantee successful data back-up NOTE During the recovery process your computer must be connected to an external power Windows® Charms appear click the Settings ( ) Charm.
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    Internal Storage Drive 3 Click Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click General. 5 The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 59
    recovery (see "Backing up your work" on page 77). NOTE During the recovery process your computer be must connected to an external power source via the AC adaptor. 1 Move the pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear click the Settings ( ) Charm.
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    Started Recovering the Internal Storage Drive 3 Click Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click General. 5 Scroll down to "Remove everything and reinstall Windows," and click Get Started. The "Reset your PC" screen appears. (Sample Image) Reset
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    drive The "Ready to reset your PC" screen appears. (Sample Image) Ready to reset your PC screen 8 Click the Reset button. The "Resetting your PC" window appears. When the process is complete your system will reboot your
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    bundled with your computer. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 63
    pad operations described in this section are only supported in certain applications, and only on certain models to the table below for specific instructions on performing each operation. NOTE The the touch pad or move a mouse connected to your computer. To: Do the following: Example: Move the
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    right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right
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    , and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba
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    3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device your computer. To do this: 1 Read the directions that came with the device to see if you first need to install new software. 2 Connect the device
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    then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external monitor or projector You can easily
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    keys, or by configuring the display properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window
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    "Utilities" on page 110. Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer's battery, see "Taking care of your battery" on page 96. NOTE Please handle your computer carefully to avoid scratching or damaging the
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    desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 71
    Getting Started 71 Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page
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    if a drive indicator light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive, or both. NOTE The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do
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    key (Sample Illustration) Special Windows® keys Your computer's keyboard has one key and one button that have special functions in Windows®: ❖ Windows® key-Toggles between the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring
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    pointing device or mouse settings. To access Mouse properties: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm, click Settings and, in the Search field, type Mouse. In the list that above, click your selection. The
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    your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm. (Sample Image) Searching for you wish to open. Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive
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    Microsoft® Windows® file recovery program preinstalled on the computer's internal storage drive. Also see "Backing up your data or your entire computer with the Windows® Discs provide a significant increase in data storage and support features that were not available on previous video platforms.
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    . The external monitor or television must support HDMI™. ❖ Some Blu-ray Disc™ movies have online content that can be accessed from the disc. To view this content, your computer must be connected to the Internet. use the Sound properties in the Control Panel. (Sample Image) Sound properties window
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    mouse is not supported within the Blu-ray Disc™ player. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample
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    increases the volume. The Mute button enables/disables volume mute. Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. 2 Make sure the drive's in-use indicator light is off. 3 Press the drive's eject button. 4 Hold the disc by its edges and
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    automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Press the if it is a music CD, open Windows Media® Player and use it to select and supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com.
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    computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject
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    and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 84
    features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum longer periods while traveling. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are
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    configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other than the specific test settings. Recharge time varies depending on usage. Battery may not charge while the computer is consuming
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    . For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer. To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The
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    , see "Backing up your work" on page 77 Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer's configuration settings. When fully charged, it maintains this information for up
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    be monitored. Monitoring battery power The computer's main battery light gives you an indication of the main battery's current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows red when the main battery is fully charged NOTE Battery life and charge time
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    (using the Windows® operating system Sleep command). System indicator lights AC power light/Battery light ON/OFF light Wireless indicator light (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait a few moments after turning on the computer before
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    set the computer to enter Sleep mode or Hibernation mode or to completely shut down when the notification goes off. To change the default notification settings: 1 While on the desktop, click the Battery ( ) icon in the notification area. 2 Click More power options. The Power Options window appears
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    various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option plans These power-saving options control the way in which the
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    92 Mobile Computing Monitoring battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 While on the desktop, click the Battery ( ) icon in the notification area. 2 Click More power options. The Windows® Power Options window
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    plan, see the Help file in the eco Utility® window. Changing the main battery When your main battery has run out of power, you have two options: plug also damage the battery pack and computer. ❖ Never expose a battery pack to abnormal shock, vibration or pressure. The battery pack's internal
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    94 Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see "To Shut down your computer" on page 42. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the
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    Mobile Computing 95 Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane
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    the power cord/cable from the power socket. Carefully remove the battery pack from the computer. ❖ Do not try to disassemble a battery pack. ❖ Do not overcharge or reverse charge a battery. Overcharging will shorten its life, and reverse charging could damage it. ❖ Avoid touching the metal terminals
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    pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. ❖ If you have extra battery packs, rotate their use. ❖ If you will not
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    , it may be illegal to dispose of old batteries by placing them in the trash. Please be computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba
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    tips TECHNICAL NOTE: When traveling by air, you may be required to pass your computer through airport security equipment. The X-ray equipment will not harm your computer. NOTE Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON). NOTE
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    of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system the Windows® key ( ) on your keyboard or on the LCD screen to go to Start screen. For detailed information, please refer to the Windows® Help and Support. By
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    For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® Charms to start apps, find documents, set up system components, and perform most other computing tasks. By swiping in from the
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    perform most other computing tasks. HINT: The illustrated examples in this guide may appear computer's desktop includes several standard features: icons, taskbar, notification area, notifications and background pattern. Icons Notifications Taskbar Notification area (Sample Image) Windows
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    Exploring Your Computer's Features Exploring the desktop 103 You may see various icons drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows® will prompt you to either permanently delete the file(s) or cancel the deletion. ❖ If you delete a
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    application is not running in order to make available the latest content, such as an online newspaper. Windows® Store Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications with the click of your mouse. In
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    , the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 149. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication
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    1 If you want to use an external microphone, connect it to the computer. 2 From the Start screen begin typing Sound Recorder and click your selection, your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm and, in the Search field
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    , you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video the indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, SDXC
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    to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts
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    can be removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 4; otherwise, skip to step 5. media while data is being written or read. Even when the Windows® message "copying..." disappears, writing to the media might still be
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    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system
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    Desktop Assist 111 ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen
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    112 Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Video Player. (Sample Image) Desktop Assist window - Media & Entertainment tab
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    Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ HDD Protection Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key 113 (Sample Image) Desktop Assist window - Tools & Utilities tab
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    Desktop Assist Support & Recovery The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide (Sample Image) Desktop Assist window - Support & Recovery tab
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    while in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click eco Utility. The eco Utility® window appears. (Sample Image) eco Utility® window 4 To activate the eco power plan, select eco Mode on the left side. 5 Click the eco Mode button. 6 Click Close. For
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    your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This is useful
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    Utilities Setting passwords 117 (Sample Image) Supervisor Password tab 4 Click Set. 5 Enter your password, and then enter it again to verify. 6 Click Set. NOTE Under User Policy, this option may or may not ask for password verification. 7 Click OK to save your password as a text file. 8 Click
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    in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer. To register a password for the power-on password functions: 1 To access User
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    System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it the sequence in which your computer searches the drives for the operating system ❖ Boot Speed-Reduces the time needed for the BIOS to initialize, using either the
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    and Charge ❖ General-Allows you to view the current BIOS version or change certain settings back to their default USB port even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge
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    with their own chargers. ❖ If an external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is turned OFF. As such, we recommend that you connect the AC adaptor to the
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    . If you enable charging when the computer is running on battery power, you can specify that charging stops when battery power drops below a certain level. Use the slider at the bottom of the utility window (beneath the "Lower limit of remaining battery life" heading) to specify when charging should
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    Microphone/Line-in jack. Using this feature discharges the computer's battery; therefore, it is recommended that the computer be connected to an external power source via the AC Adaptor. The volume settings and sound quality may differ between Windows® mode and "Sleep and Music" mode. When using the
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    feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the HDD Protection Utility: 1 While in the
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    Utilities Function Key Function Key Turns notifications for touch pad status ON/OFF. 125 (Sample Image) Function Key NOTE The Function option is disabled by default.
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    a problem. To use the PC Diagnostic Tool utility: 1 To access PC Diagnostic Tool utility from the Start screen begin typing PC Diagnostic Tool, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click PC Diagnostic Tool. The PC Diagnostic Tool window
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    computer and device usage (e.g.: power settings, battery TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA uninstalling the software via the Windows® Control Panel. Doing so
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    detailed information on using the utility to create recovery media, see "Creating recovery media" on page 54. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for
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    with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click TOSHIBA Application Installer
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    problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems and Del simultaneously (once). The Windows® Task Manager window appears. 2 Click the Task
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    and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds
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    Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has
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    Something Goes Wrong Windows® operating system is not working 133 If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by
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    need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Boot menu manually
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    ❖ Enable low resolution video mode Restarts Windows® using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set. ❖ Enable debugging mode Starts Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates
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    Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem. ❖ Disable driver signature
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    topic you need help with and follow the on-screen instructions ❖ Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check
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    options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help. Memory problems Incorrectly connected or faulty
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    must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor
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    at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent
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    to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display
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    , see the Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display
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    an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems with the storage drive or with external media
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    144 If Something Goes Wrong Disk or storage drive problems 2 Click Computer from the list that appears. (Sample Image) Search results for "computer" 3 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up menu, click Properties. The drive's Properties box
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    Optical disc drive problems 145 Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear
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    on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem
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    support DVD playback. Please use Windows Media® player or "TOSHIBA DVD Player" for DVD playback. ❖ Blu-ray Disc™ playback feature support set from the Blu-ray Disc™ software that came with your computer. ❖ Make sure to connect your computer's power cord/cable to a live electrical outlet via the AC
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    . Make sure the printer cable is firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in instructions that came with the printer. You may have connected the printer
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    problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer
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    problems error messages - these will be very helpful if you should confer with a support separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the does, the utility may be disabling the Windows® operating system wireless management utility, in
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    sending your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer. Click Computer from the list that appears. The optical disc drive should appear in the list. 6 See "Checking device properties" on page 137 for instructions on using Device Manager to view
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    should not rely solely on this feature. Save your work! See "Computing tips" on page 72 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some
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    's guides provided with your computer, as well as the manuals that come with the programs and devices you purchase. Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows
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    computing habits 8 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click Create. The Windows System Protection tab of the System Properties window appears. 4 Click System Restore... 5 Click
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    Toshiba portable computer computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support
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    computer. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows determine the origin of any new problems. For best results, follow this
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    AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in the TOSHIBA Sleep utility to enable charging at the current battery power level, or, if battery power is running low or
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    Other Toshiba Internet Web sites ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and
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    Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera
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    Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Display brightness ❖ Output (Display switch) ❖ Disabling or enabling the touch pad ❖
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    Help file TOSHIBA Function Keys Functions 161 This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
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    ) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE
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    /disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 63. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This
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    mute is enabled, no sound will come from the speakers or headphones. Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna
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    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for
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    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD
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    Glossary DPI Dots Per Inch DVD Digital Versatile Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network Interface PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International
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    World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from transistor (TFT) for each cell. This type of display works well with computers because of its shallow depth and high-quality color. Active-matrix displays
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    allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up the
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    /Charms-Start screen icons that slide out from the right side of the screen and direct you to various Windows® functions. chip-A small piece of silicon containing computer logic and circuits for processing, memory, input/output, and/or control functions. Chips are mounted on printed circuit boards
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    -A program (called a "driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. Direct Current (DC)-The type of power usually supplied by batteries. DC flows in
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    font data from the computer to a printer. See also upload. drag-To hold down the mouse button while moving the pointer to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital
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    it. frontside bus-The primary pathway (bus) between the CPU and the computer's main memory. Also called "system bus." See also bus. Function key-(1) Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory
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    also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive of computers that provides electronic mail, the World Wide Web, and other services. See level two) cache-Memory cache installed on the motherboard to help improve processing speed. It is slower than
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    light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created computers. The MIDI standard provides a way of translating music into a form computers can use, and vice versa. motherboard-The computer
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    on a company network or the Internet. operating system-A set of programs that controls how the computer works. Examples of operating systems are the Windows Vista®, Windows® 7, and Windows 8 operating systems. optical disc drive-A drive which reads plastic coated discs on which information is
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    cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system
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    For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, of some Windows® operating systems that allows you to turn off the computer without exiting your
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    you turn the computer on again. Swipe-Swipe an open window to the left or right of the screen to display the next or previous window. system prompt-The -A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system
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    73 App, starting from Start screen 74 apps starting from Start screen 74 audio features 104 B backing up files 71, 75 backlit keyboard 73 battery 180 battery life 83 Call2Recycle™ 96 care 94, 95 changing 91 charge indicator light 37 charge time 84 charger 84 charging 38, 84 charging the real-time
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    67 cleaning 68 environmental precautions 27, 96 moving 68 restart 40 running on battery power 82 setting up 35 Sleep mode 41 computer lock 68 computer will not start troubleshooting 131 computing habits troubleshooting 152 computing tips 70 connecting AC adaptor 35 AC adaptor cord to (AC power) 37
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    , 43, 138 Initial setup using your computer for the first time 39 installation memory module 42 installing a charged battery 93 battery 91 memory modules 42 internal storage drive recovery 51 K keyboard backlit 73 function keys 72 special Windows® keys 72 troubleshooting 141 using 71 keys backlit 73
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    105 monitor connecting 65 monitor problems troubleshooting 141 monitoring battery power 86 mouse properties 73 moving the computer 68 N network accessing 104 connecting your computer 104 networking wireless 103 notification area 101 notifications 102 O online resources Toshiba 81 optical disc Auto
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    options 89 precautions safety 32 printer troubleshooting 148 problem solving contacting Toshiba 158 Startup options 134 projector connecting 65 R real-time clock (RTC) battery 83 recording sounds 104 recovery creating recovery media 52 installing drivers and applications 60 internal storage drive
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 185
    using 61 touch screen navigation 102 traveling tips 96 troubleshooting 141 AC power light is blinking 132 battery light is blinking 133 bookmarked site not found 136 checking device properties 137 computer will not start 131 contacting Toshiba 157 corrupted/damaged data files 145 data/entire system
  • Toshiba Qosmio X875-Q7190 | User Guide - Page 186
    problems 138 missing files/trouble accessing a drive 143 online content, Blu-ray Disc™ 146 on-screen eject button 146 optical disc drive 145 power and batteries Windows® Charms 99 Devices 99 Search 99 Settings 99 Share 99 Start 99 Windows® operating system desktop 100, 107 troubleshooting 133 Windows
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If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 130
in this guide.
X800 Series
User’s Guide