Vizio M470NV M550NV User Manual - Page 52

VIZIO M470NV/M550NV User Manual Chapter 9 Maintenance and Troubleshooting Cleaning the TV and Remote Control 1. Remove the power adapter cable from the TV. 2. Use a soft cloth moistened with diluted neutral cleaner to clean the TV and remote control. VIZIO recommends using an HDTV cleaning solution which can be purchased at any major retailer. 3. Wring liquid out of the cloth before cleaning to prevent water from penetrating into the housing. 4. Wipe the TV and remote control with a dry cloth after cleaning. Important:  Do not use volatile solvents (such as toluene, rosin and alcohol). Such chemicals may damage the housing, screen glass, and remote control, and cause labeling to peel.  The screen glass is very fragile. Do not scrape it with any sharp object.  Do not press or tap the screen to avoid cracking. Troubleshooting Guide If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 877-MYVIZIO (877698-4946) or e-mail us at [email protected]. TV/Display Troubleshooting Issue Solution "No Signal" is shown on display  Press INPUT to select the correct input source for the device you are attempting to use.  Insure that the desired device is powered ON.  Check the connections of external devices that may be connected to your HDTV  Check video/device cable integrity. Try another cable (HDMI, Component, AV/Composite, Coax etc.)  When using the RGB Input to connect to a computer, please insure that a "No RGB Signal. Power will supported PC desktop resolution Is first selected. be turned off" is shown on  If no computer is connected, press INPUT to select a different input source. display  Note: If no computer is connected, and the input is not changed, the television will power off.  Make sure your AC power cable is securely connected to the back of the television and wall outlet.  Plug another electrical device into the outlet to insure the outlet is working correctly. No power (VIZIO logo is off)  Try another electrical outlet elsewhere in your home. Preferably on a different circuit.  Try another AC power cable. Any standard 3 prong, grounded, UL approved computer power cable can provide power to your television. Version 6/28/2010 51 www.VIZIO.com