Vtech Three Handset Connect to CELL™ Answering System with Caller ID Use
Vtech Three Handset Connect to CELL™ Answering System with Caller ID Manual
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Vtech Three Handset Connect to CELL™ Answering System with Caller ID manual content summary:
- Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 1
® User's manual w w w.v t e c h p h o n e s .c o m Models: DS6421-2/DS6421-3/ DS6421-4 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 2
using this telephone, please read Important safety instructions on page 108 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 3
layout 8 Telephone base layout 11 Handset main menu 13 Bluetooth 15 Introducing Bluetooth 15 Glossary of terms 16 Bluetooth setup 17 Add a cell phone 17 Add a headset 19 Auto connection 20 Connecting devices 21 Review the device list 21 Connect/Disconnect an active device 21 Remove - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 4
handsets............58 Answer a PTT call 59 Change a one-to-one PTT to intercom call 59 End a PTT call 60 Answer an incoming call during a PTT call 60 Make an outgoing call during a PTT call 60 Directory 61 About the directory 61 Create a new entry in the home directory 62 Review the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 5
95 Expand your telephone system..96 Add and register a handset.........96 Deregister handsets 97 Troubleshooting 98 Important safety instructions......108 Precautions for users of implanted cardiac pacemakers 109 Operating range 109 Maintenance 109 About cordless telephones.........110 The RBRC - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 6
. Save your sales receipt and original packaging in the event warranty service is necessary. Bluetooth quick start guide Quick start guide Bluetooth quick start guide User's manual Wall mount bracket Battery compartment covers (2 for DS6421-2, 3 for DS6421-3 and 4 for DS6421-4) Batteries (2 for - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 7
using a Bluetooth wireless technology enabled cell phone with this telephone, make sure the cell phone is within 15 feet of the telephone base to maintain a reliable connection between the cell phone and telephone base. This product may be shipped with protective stickers covering the handsets and - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 8
subscribe to digital subscriber line (DSL) high-speed Internet service through your service Power adapter Telephone base Charger • Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 9
is charging. 1 2 2 3 4 Charge light • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 10
handset in the telephone base or charger to charge the battery. For best performance, keep the handset handset shows Low battery along with a flashing . If you are on a call in low battery mode, the handset outage, the handset will prompt you to set the date and time. For instructions, see Set date - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 11
telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you a professional to install the mounting plate. Tabletop to wall mount installation 1. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 12
Getting started Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Slide the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 13
into the directory (page 72). Press to make or answer a home call using the handset speakerphone (page 42). During a call, message or announcement playback, press to switch between the speakerphone and the handset (page 47). REDIAL/PAUSE Press to review the redial list (page 51). While dialing or - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 14
return to idle mode. VOL/ /CID While in a menu, press to scroll down. During a call or message playback, press to decrease the listening volume (page 47 or page 84). When the handset is not in use, press to review the caller ID log (page 70). When entering numbers and names in the directory - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 15
Getting started Handset layout (continued) PUSH TO TALK (PTT) Press to begin a one-to-one or one-to-group broadcast (page 57 and page 58). Press and hold to broadcast to a group of handsets when the handset is not in use (page 58). 10 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 16
(page 83). /FIND HANDSET Press to page all system handsets (page 48). /ANS ON/OFF Press to turn the answering system on or off (page 74). DELETE/X Press to delete the message currently playing (page 83). When the phone is not in use, press twice to delete all previously reviewed messages (page 85 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 17
(page 41). D1/D2 lights On when the telephone base is paired and connected with a Bluetooth device. Flashes when there is an incoming cell call. Alternate when the telephone base is in discoverable mode. Message window Shows the number of messages and other answering system information (page 86). 12 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 18
ID log - review the caller ID history or delete all caller ID log entries. Play messages Answering sys Directory Caller ID log Intercom BACK SELECT Intercom - make intercom calls to a system handset. Play messages Answering sys Directory Caller ID log Intercom BACK SELECT Bluetooth - set up - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 19
Getting started Handset main menu (continued) Ringers - set up ringers for the home Set date/time - set up the date and and cell lines. time of your telephone. Directory Caller ID log Intercom Bluetooth Ringers BACK SELECT Caller ID log Intercom Bluetooth Ringers Set date/time BACK SELECT - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 20
new DS6421 telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 21
Below are some terms used in this user's manual to help you become familiar with using your Bluetooth enabled devices and your new DS6421 telephone system. Active device slots - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device on the list is - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 22
that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a cell phone: 1. Press MENU on the handset when it is not in use - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 23
(D1 or D2) turns on. Set cell to search base: VTech DS6421 discoverable PIN:0000 Adding Cell Phone A to device list... Cell Phone A is added and connected to base. If you have trouble pairing your cell phone, it may not be compatible with your DS6421. Check the Bluetooth compatibility list at www - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 24
. The PIN for most Bluetooth devices is 0000 (refer to the user's manual of your headset). Then press NEXT. The handset displays Adding Headset A to device list... when the base is connecting to your headset. Answering sys Directory Caller ID log Intercom Bluetooth BACK SELECT ADD DEVICE Add - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 25
charger while pairing, the process discontinues and the handset returns to idle mode. Headset A is added and connected to base. Auto connection An active device may be disconnected from the telephone base when: • The Bluetooth feature of your connected cell phone is turned off. • The power of your - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 26
Bluetooth Connecting devices Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (D1 or D2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 27
A? Press YES to confirm. The handset displays Device removed from device list. You hear a confirmation tone. BLUETOOTH Add device Device list Download dir Change PIN BACK SELECT 1 DEVICE LIST D1:Headset A D2:Cell Phone A BACK OPTION 1 Headset A Connect Remove Rename BACK SELECT 1 Remove - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 28
right or to the left. 7. Press SAVE. The handset displays Device renamed. You hear a confirmation tone. BLUETOOTH Add device Device list Download dir Change PIN BACK SELECT 1 DEVICE LIST D1:Headset A D2:Cell Phone A BACK OPTION 1 Headset A Connect Remove Rename BACK SELECT 1 ENTER NEW NAME - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 29
Connecting Cell Phone B to the base... Bluetooth connection from idle mode When you have active devices that are not connected, CONNECT appears on the idle handset. Press CONNECT to start connecting an active device. When there are two active devices, the handset will prompt you to choose one - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 30
directory You can download up to four cell phone directories (phonebooks) to your DS6421 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 31
the user's manual of your cell phone. • When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DS6421. • For certain cell phones - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 32
do steps one through four on page 25. The download process continues even if any of the following occurs: 12/31 MENU • You place the handset in the telephone base or charger. • You access your cell phone menu features. • The handset battery becomes depleted or the handset loses connection with - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 33
2. Press or to highlight Bluetooth, then press SELECT. 3. Press or to highlight Change PIN, then press SELECT. The handset displays ENTER NEW PIN and the existing PIN. Download dir Change PIN BACK SELECT ENTER NEW PIN1 4. Use the dialing keys to enter a new four-digit code. ---- • Press MUTE - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 34
Cell-D2 BACK SELECT RINGER VOLUME • When the ringer volume for all are set to off, a ringer off icon appears steady. When only one or two of the OFF SET ringer volume is set to off, a ringer off icon flashes. • When the ringer volume is set to off, the handset displays briefly Caller ID - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 35
Telephone settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: 1. Press MENU on the handset when it is not in use. 2. Press or to highlight Ringers, then press SELECT. 3. Press or to highlight Ringer tone, then press SELECT. 4. Press or - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 36
day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows. Caller ID log Intercom To set the date and time manually: Bluetooth 1. Press MENU on the handset when it is not in use. Ringers Set date/time 2. Press or to - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 37
. LCD language You can select a language (English, French or Spanish) to be used in all screen displays. To select a language: 1. Press MENU on the handset when it is not in use. 2. Press or to highlight Settings, then press SELECT. 3. Press SELECT to choose LCD language. 4. Press or to choose from - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 38
ID log, the handsets show XX Missed calls. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed calls indicator disappears. If you do not want to review the missed calls one by one, you can reset - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 39
Home line, then press SELECT. 5. Press or to highlight Voicemail, press SELECT. 6. The handset displays Reset voicemail indication? Press YES to confirm. You hear a confirmation tone. DISPLAY ALERTS Home line Cell line BACK SELECT HOME ALERTS Missed calls Voicemail No line BACK SELECT 34 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 40
connected to the telephone base, the handsets show No home line. If you do not want to display the message on the handsets (for example, if you use the cell the handset displays If the line is not connected, an alert will not appear. You hear a confirmation tone. HOME ALERTS Missed calls Voicemail - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 41
synchronization If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. To chage the setting: 1. Press MENU on the handset when it is not in use. 2. Press - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 42
tone or turn it off. To change the setting: 1. Press MENU on the handset when it is not in use. 2. Press or to highlight Settings, then press (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To change the setting: 1. Press MENU on the handset when it is - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 43
caller ID feature, you must subscribe to caller ID service from your telephone service provider. • Only the first four registered handsets will be able to use this feature. • If the phone number of the incoming call matches the last 7 digits of a directory entry, the name will be announced as - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 44
to highlight Website, then press SELECT. The handset displays the VTech website. 3. Press OK to exit. Bluetooth Ringers Set date/time Settings Website BACK SELECT www. vtechphones.com Home area code OK If you dial local calls using only seven digits (area code not required), you can program - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 45
cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. While reviewing to choose Cell area code. The handset displays Only for 7 digits dialing from - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 46
to set the handset ringer volume. Answering system settings Go to Answering system settings starting on page 74 for instructions on how to use a system handset to modify the answering system settings shown below. Setting Answer on/off Announcement (play, record and delete) Call screening Number of - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 47
call: • Enter the telephone number, then press /HOME/FLASH or . To answer a home call: • Press /HOME/FLASH or . To end a home call: • Press OFF/CANCEL or put the handset answer a home call using your connected cell phone. Using a Bluetooth headset: You can use a Bluetooth headset on home calls. - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 48
base or charger. • If you answer a call using a headset, and you lose the Bluetooth connection or the battery is depleted, the call will be lost. • If you are using a headset for a call which is transferred from a DS6421 handset, and you lose the Bluetooth connection or the battery of the headset - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 49
or end a cell call You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time. All DS6421 handsets can be used to make or answer calls on the cell phone line. To make a cell call: • Press /CELL. • Enter the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 50
the handset. Cell phone voicemail If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone's voicemail. Contact your cell phone service provider for more information about voicemail service. Answer a home call - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 51
time. These are both Bluetooth devices and only one can be used at a time. • If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another DS6421 handset. Your cell phone is being used for the phone call so only features - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 52
inear beep will not be heard. If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6421 handset. Silence the ringer When the telephone is ringing, you - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 53
banking or long distance services. During a call: 1. Press . 2. cell call on hold: • Press HOLD. Cell call on hold appears and /CELL flashes. To resume a cell call on hold: • Press /CELL. Handset locator This feature helps you find misplaced handsets. To start paging: • Press /FIND HANDSET - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 54
not be heard. The current setting is shown on the handset for two seconds. • The equalizer feature does not apply to the speakerphone on the telephone base or the connected Bluetooth headset. • If you switch the call between the handset and the speakerphone by pressing , the audio setting remains - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 55
to dial the displayed number. To access a number in the caller ID log while on a call: 1. Press OPTION. 2. Press or to highlight Caller ID log, then press SELECT. 3. Press or to highlight a desired directory, then press REVIEW. 4. Press or to scroll to the desired entry. 5. Press DIAL to dial the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 56
entry. Entries are shown in reverse chronological order. Review the redial list 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press , or REDIAL end of the redial list. Dial a redial entry 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press , or REDIAL/PAUSE to browse until the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 57
/DELETE to erase all digits. • Press to move the cursor to the right or to the left. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 5. Press NEXT. 6. Press or to highlight one of the following types: • Home • Cell • Work • Other 7. Press NEXT. The handset displays ENTER NAME - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 58
. Intercom Use the intercom feature for conversations between two system handsets. Only one intercom call can be established at a time. You can buy additional expansion handsets (DS6401) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 59
When you receive an incoming cell call during an intercom call, there is an alert tone and Cell Incoming call and then the caller ID display on screens. The telephone base and all other handsets ring. • Press /CELL to answer the cell call and the intercom call ends automatically. • Press OFF/CANCEL - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 60
hold. • If you have two handsets, your handset displays Calling other handset. The destination handset rings and displays Other handset is calling. Directory Caller ID log Intercom Bluetooth Ringers BACK SELECT • If you have three or more handsets, your handset displays INTERCOM and a list of - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 61
. • Only one PTT session can be active at a time. • While PTT is in use between handsets, other handsets cannot use the intercom feature. • If you attempt to place a PTT call to another handset that is on an outside call or intercom call, or accessing the answering system, your handset displays Not - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 62
to begin a PTT call: • If you have two handsets, press and hold PUSH TO TALK when handset is not in use. • If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter a handset number (1-9 for handsets 1-9, and 0 for handset 10, and - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 63
are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 64
two handsets, your handset displays Calling other handset. The destination handset temporarily displays Push to talk Ended and then Other handset is calling. • If you have three or more handsets, your handset displays Calling HANDSET Y (Y represents the destination handset). The destination handset - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 65
/HOME/FLASH or /CELL on the originating handset. The PTT call ends automatically and the outside call is answered. • During a PTT call to multiple handsets, press /HOME/FLASH or /CELL on any one of the destination handsets and that handset answers the outside call. The PTT call continues for the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 66
up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all. • Only one handset can review the directory at a time. If another - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 67
to highlight one of the following types: • Home • Cell • Work • Other 8. Press NEXT. The handset displays ENTER handset shows Saved. You hear a confirmation tone. You cannot create new entries in your downloaded directories from your DS6421 handsets. Entries must be downloaded from your cell phone - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 68
handset when it is not in use. 2. Press or to highlight Directory, then press SELECT. 3. Press or to choose a directory, then press REVIEW. 4. Press or to browse. - OR 1. Press OPTION while on a call associated with the name. You can enter up to three letters for the search. If there is no name - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 69
, the directory will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the DS6421, those changes will be lost. 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 63). 2. When - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 70
desired downloaded directory in the directory menu (see Review the directory on page 63). 2. When the desired downloaded directory is chosen, press OPTION, then press or to highlight Remove dir. 3. Press SELECT. The handset displays Directory CELL PHONE A will be erased. Press YES to confirm. 4. The - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 71
in use. 2. Press or to highlight Directory, then press SELECT. 3. Press or to highlight Speed dial, then press REVIEW. 4. Press or to highlight the desired slot. 5. Press ASSIGN. The handset displays the directory at the current assigned entry. 6. Search for the desired entry in the directory (see - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 72
Press or to highlight Directory, then press SELECT. 3. Press or to highlight Speed dial, then press REVIEW. 4. Press or to highlight an assigned slot, then press DELETE. 5. The handset displays Delete Entry A Speed dial assignment? Press YES to confirm. You hear a confirmation tone. Deleting speed - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 73
lets you see the name and telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service provider and cell phone service provider if: • You have both caller ID and - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 74
service provider and/or cell phone service provider, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. • The home line and each cell phone paired to the DS6421 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 75
not in use. 2. Press or to highlight the desired line (home or cell), then press REVIEW. 3. Press or to browse. - OR 1. Press MENU on the handset when it is not in use, or press OPTION while on a call. 2. Press or to highlight Caller ID log, then press SELECT. 3. Press or to highlight the desired - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 76
areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory. While reviewing the caller ID log, press # (pound key) repeatedly to - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 77
ID log (see Review the caller ID digits. • Press to move the cursor to the right or to the left. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 5. Press NEXT. 6. Press or to highlight one of the following types: • Home • Cell • Work • Other 7. Press NEXT. The handset - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 78
ID log, the handset displays Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls? Press YES to number) When: The caller is blocking the name. The caller is blocking the telephone number. The caller is blocking the name and number. This - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 79
paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the handset displays Calls will be answered. When the answering system is turned - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 80
Answering system settings Announcement The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own. Play your announcement 1. Press MENU on the handset when it is not in use. 2. - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 81
your own recorded announcement. The handset displays Reset Announcement to default? Press YES to confirm. You hear a confirmation tone. Announcement playback DELETE STOP Reset Announcement to default? When your announcement is deleted, calls are answered with the default announcement. YES - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 82
recorded. While monitoring an incoming message, you can press /HOME/FLASH or on the handset to answer the call. To change the setting: 1. Press MENU on the handset when it is not in use. 2. Press or to highlight Answering sys, then press SELECT. 3. Press or to highlight Ans sys setup, then press - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 83
settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 84
settings Remote access code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the setting: 1. Press MENU on the handset when it is not in use. 2. Press - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 85
On Off BACK SET You cannot set the message alert tone when another handset or the telephone base is accessing the answering system. Recording time You can set the recording time limit for each incoming message. The default setting is three minutes. To change the setting: 1. Press MENU on the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 86
caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 87
at the handset: If the answering system is on and your answering system is recording a message, press SCREEN to screen the call on your handset and the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Incoming call. The call screening setting - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 88
Answering system operation Temporarily turning off the message alert tone If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except /FIND HANDSET) temporarily silences the message alert tone. If - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 89
playback resumes. • Press /HOME/FLASH or /CELL to pause the message playback. The handset displays Call back? with the caller ID information. Press YES to call back the caller, or NO to resume the message playback. • When the answering system has less than three minutes of recording time left, it - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 90
you have played. Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them the same way as incoming messages. To record a memo: 1. Press MENU on the - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 91
memory is full with total number of messages recorded. 1-8 The telephone base speaker volume level while adjusting. 0-6 The telephone base ringer level while adjusting. -- The system is answering a call, or recording a memo or announcement. The telephone is being accessed remotely. The - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 92
the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 79 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays the announcement, enter the two-digit security code. 3. You can also enter one of - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 93
but it will not answer calls due to lack of memory space. Cell The cell line is in use. Cell call on hold A call on the cell line has been put on hold. Cell line in use Another system handset is using the cell line. Cellular phone not connected There is no cell phone connected when you try - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 94
a cell phone. Ended You have just ended a call. End of messages You have listened to all messages in the answering system. Handset X is calling Another system handset is calling. (for models with more than two handsets) Other handset is calling (for models with two handsets) Handset X is - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 95
New voicemail No answer. Try again. There are new voicemail messages from your telephone service provider for the home line. You tried to make an intercom call, but the handset you are calling is is busy or out of range. No cellular is ready for connection. There are no cell phones in an active - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 96
directory or answering system, and another handset attempts to review it. One handset attempts to place a PTT call to another handset which is on an outside or intercom call, or accessing the answering system. The handset has lost communication with the telephone base. There is no power connected to - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 97
other handset (for models with two handsets) Unable to save You tried to save a caller ID entry with no caller ID information. XX Missed calls There are missed calls that have not been reviewed in your caller ID log. XX New messages There are new messages recorded in the answering system. 92 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 98
a Bluetooth device is connected to the base. Flashes alternately while pairing a Bluetooth device. Flashes quickly when there is an incoming cell call. IN USE On when the telephone line is in use or on hold. On when the answering system is answering a call. On when you are registering a handset - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 99
Handset icons 1 2 1 2 1 2 1 2 ANS ON NEW MUTE Home line - on steadily when the home line is in use or there is an incoming home call. CELL line - on steadily when the cell line is in use or there is an incoming cell call. Bluetooth connected devices - indicates that there are Bluetooth connected - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 100
time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not these instructions: • Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 101
, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets. Add and register a handset You can add new handsets (DS6401, purchased separately) to your telephone system, but each handset must be registered with - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 102
while the IN USE light is still flashing. The IN USE light flashes for about five seconds. If the light stops flashing, start again with Step 1 above. 4. All system handsets show Put handset on BASE to register, and you hear a confirmation tone when deregistration completes. The deregistration - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 103
VTech DS6421 from your cell phone's handsfree device history list (see the user's manual of your cell phone for more information). • Carefully follow the pairing instructions on page 17 and make sure that your cell phone is not connected to any other Bluetooth device. • Turn off your cell phone - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 104
mode. Carefully follow the setup instructions on page 17. • Make sure that you manually set your cell phone to search for devices. • Remove VTech DS6421 from your cell phone's handsfree device history list (see the user's manual of your cell phone). • Turn off your cell phone, then turn it on again - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 105
from my cell phone to the DS6421. • Make sure that your cell phone is paired and connected to the base. • Make sure you place your cell phone next to the base while downloading. • If your cell phone does not support the download, you can send the directory from your cell phone. The system can - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 106
it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. • Charge the battery in the handset for up to 16 hours. the problem is probably in the wiring or telephone service. Call the telephone service provider. Low battery shows on screen. • Place the handset in - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 107
are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 108
radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 109
not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 71 for instructions on changing the number. • If you dial seven digits for local calls, you may want to use the home area - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 110
interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. and New voicemail appear on the handsets and I don't know why. • Your telephone has voicemail indication that is separate from the built-in answering system. If and New - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 111
solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after three minutes - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 112
in the telephone base. If it does not fix the problem, try the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the telephone base. 4. Install the battery again and - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 113
with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 114
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): does ring, the call might not connect well when you press /HOME/FLASH. Move closer to the telephone base, then press /HOME/FLASH to answer the call. If the handset moves out of - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 115
cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset hydride battery indicates that VTech Communications, Inc. is out of service within the United States and Canada. The - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 116
or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 117
website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by applicable law - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 118
a single line and an RJ14 jack for two lines. See the installation instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 119
service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 120
2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @300mA Memory Handset directory: 200 memory locations; up to 30 digits and 15 characters Four download directories: 1,500 memory locations (each); up to 30 digits and 15 characters Handset caller ID log: 50 memory locations; up to 15 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 121
call 45 Answer a home call 42 Answer a home call while on a cell call 45 Answer an incoming call during a PTT call 60 Answering a PTT call 59 Answering system and voicemail 81 Answering system setup 77 Answer on/off 74 Assign a speed dial slot 66 B Battery 4, 5, 95 Bluetooth 15 Bluetooth connection - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 122
range 109 P Paging 48 Pair and connect a Bluetooth headset 19 Pair and connect a cell phone 17 Parts checklist 1 Play memos 85 Play messages 83, 84 Play the announcement 75 Predial a home call 42 PTT 56 PTT on/off 56 PTT to a single handset 57 PTT to multiple handsets 58 Pulse dialing 37, 48 Push - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 123
93 Telephone base ringer volume 41 Temporary tone dialing 48 Time 31 Transfer a call 49, 55 Transfer a call from a handset to a headset 43 Troubleshooting 98 Turn on or off the answering system 74 U Using a Bluetooth headset 42 V View directory download information 27 Voice announce caller ID 38 - Vtech Three Handset Connect to CELL™ Answering System with Caller ID | Use - Page 124
of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada
User’s manual
www.vtechphones.com
Models:
DS6421-2/DS6421-3/
DS6421-4
®