Western Digital WDBHG70000NBK User Manual - Page 206

Common Error Messages, CONTENT PLAYBACK

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Common Error Messages WD TV Live Streaming Media Player User Manual If this message appears Perform this action HOME Hard drive cannot aggregate. There are different conditions under which this error message may appear. The message will specify the issue. For example, not enough space is used on the storage or a journaled file system. No storage present. Attach the USB device that contains your media files. Media Library requires more storage space: [XXXMB] 1. Eject and disconnect the USB device from the media player. 2. Connect the USB device to your computer and delete unnecessary files to meet the required storage space. 3. Attach the USB device to the media player again. Please turn off journaling on the attached storage's file system for the media player to compile the media library. 1. Eject and disconnect the USB device from the media player. 2. Connect the USB device to your Apple computer and disable the journaling function. Refer to the Apple Help for information. 3. Attach the USB device to the media player again. Unable to compile media library on read-only storage. 1. Eject and disconnect the USB device from the media player. 2. Connect the USB device to your computer and make sure the read-only protection is disabled. 3. Attach the USB device to the media player again. Unable to compile media library. Please check your storage setting. There are two different conditions under which this error message may appear: 1. Insufficient storage space on the drive(s). 2. Drive is configured as "read-only." Free up drive storage space or adjust the drive settings to resolve this error. Unrecognized storage. The USB device model is not supported. Use another USB device. Question XX: WD USB HDD Trouble Shooting This indicates a system diagnostic failure. Contact WD Technical Support for assistance. CONTENT PLAYBACK There is no media in the current folder. There are no supported media files in the selected folder. Select another folder that contains media files of the correct format. SYSTEM MAINTENANCE - 201

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WD TV Live Streaming Media Player
User Manual
SYSTEM MAINTENANCE
– 201
Common Error Messages
If this message appears
Perform this action
HOME
Hard drive cannot aggregate.
There are different conditions under which this error
message may appear. The message will specify the
issue. For example, not enough space is used on the
storage or a journaled file system.
No storage present.
Attach the USB device that contains your media files.
Media Library requires more storage
space: [XXXMB]
1.
Eject and disconnect the USB device from the
media player.
2.
Connect the USB device to your computer and
delete unnecessary files to meet the required
storage space.
3.
Attach the USB device to the media player again.
Please turn off journaling on the
attached storage's file system for the
media player to compile the media
library.
1.
Eject and disconnect the USB device from the
media player.
2.
Connect the USB device to your Apple computer
and disable the journaling function. Refer to the
Apple Help for information.
3.
Attach the USB device to the media player again.
Unable to compile media library on
read-only storage.
1.
Eject and disconnect the USB device from the
media player.
2.
Connect the USB device to your computer and
make sure the read-only protection is disabled.
3.
Attach the USB device to the media player again.
Unable to compile media library. Please
check your storage setting.
There are two different conditions under which this
error message may appear:
1.
Insufficient storage space on the drive(s).
2.
Drive is configured as “read-only.”
Free up drive storage space or adjust the drive
settings to resolve this error.
Unrecognized storage.
The USB device model is not supported. Use another
USB device.
Question XX: WD USB HDD
Trouble Shooting
This indicates a system diagnostic failure. Contact
WD Technical Support for assistance.
CONTENT PLAYBACK
There is no media in the current folder.
There are no supported media files in the selected
folder. Select another folder that contains media files
of the correct format.