Yamaha YSP-5100BL Owners Manual - Page 43

INTRODUCTION PREPARATION PLAYBACK FEATURES APPENDIX Troubleshooting Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the AC power supply cable, and contact the nearest authorized Yamaha dealer or service center. ■ General Problem Cause Remedy This unit does not operate properly. The internal microcomputer has been frozen by an external electric shock (such as lightning or excessive static electricity) or by a power supply with low voltage. Disconnect the AC power supply cable from the outlet and plug it in again after about 30 seconds. This unit fails to turn on when CPower (p) key is pressed, or enters the standby mode soon after the power has been turned on. The AC power supply cable is not firmly connected to the AC wall outlet. This unit has been exposed to a strong external electric shock (such as lightning and strong static electricity). Connect the AC power supply cable firmly to the AC wall outlet. Set this unit to the standby mode, disconnect the AC power supply cable, plug it back in after 30 seconds, and use it normally. This unit suddenly enters the standby mode. The internal temperature becomes too high and the overheat protection circuitry has been activated. Wait for about one hour for this unit to cool down and turn it back on. The sleep timer has turned the unit off. Turn on the power and play back the source again. No sound. Incorrect input or output cable connections. Connect the cables properly. If the problem persists, the cables may be defective. No appropriate input source has been selected. Select an appropriate input source with INPUT or DInput selector keys. The volume is turned down. The sound is muted. Turn up the volume. Press KMUTE or KVOLUME +/- to resume audio output and adjust the volume level. The signals this unit cannot reproduce (such as PCM signals with more than 96 kHz of sampling frequency) are being received from the source component. Play a source whose signals can be reproduced by this unit. Change the system settings of the source component. The HDMI components connected to this unit do not support the HDCP copy protection standards. Connect the HDMI components that support the HDCP copy protection standards. "SUPPORT AUDIO" is set to "OTHER" and HDMI audio signals are not being played back on this unit. Set "SUPPORT AUDIO" to this unit in "SET MENU". No sound or too small sound from a specific channel The output level of the channel is muted. Raise the output level of the channel. The beam setting is inappropriate. Adjust the beam setting. You play back the source in the stereo mode. Start surround playback. Some audio output methods do not output sound beams for certain channels. Select another beam mode. No sound from the subwoofer. "BASS OUT" is set to "FRONT OR AUTO" in "SUBWOOFER SET". Set "BASS OUT" to "SUBWOOFER" in "SUBWOOFER SET". The source does not contain low bass signals. No sound from the subwoofer connected by wireless. The group IDs of this unit and SWK-W10 are not set to the same value. "Wireless Function" is set to "No". Check whether the group IDs of this unit and SWK-W10 are set to the same value. Set "Wireless Function" to "Yes". Distorted or too little bass sound. "CROSS OVER" is set incorrectly in "SUBWOOFER SET". Set "CROSS OVER" correctly in "SUBWOOFER SET". See page 12 12 12 - 21 12 21 21 21 - - 12 39 37 35 22 23 36 39 39 36 Customizing this unit (SET MENU) System configurations (ADVANCED SETUP) Using an external amplifier Controlling external components SETTINGS APPENDIX 43 En