ZyXEL NBG-460N User Guide - Page 295

Chapter 26 Troubleshooting 2 Make sure you entered your ISP account information correctly in the wizard. These fields are case-sensitive, so make sure [Caps Lock] is not on. 3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP. 4 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 5 Go to Maintenance > Sys OP Mode. Check your System Operation Mode setting. • Select Router if your device routes traffic between a local network and another network such as the Internet. • Select Access Point if your device bridges traffic between clients on the same network. 6 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the NBG460N), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.6 on page 27. 2 Reboot the NBG-460N. 3 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.6 on page 27. If the NBG-460N is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Check the signal strength. If the signal strength is low, try moving the NBG-460N closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). 3 Reboot the NBG-460N. NBG-460N User's Guide 295