1993 Chevrolet S10 Pickup Owner's Manual - Page 337
1993 Chevrolet S10 Pickup Manual
Page 337 highlights
WhencontactingChevrolet,pleaserememberthatyourconcernwilllikelybe resolvedinthedealership,usingthedealership'sfacilities,equipmentand personnel.That is whywesuggestyoufollowStepOne first if youhavea concern. Customer Assistance for the Hearing or Speech Impaired (TDD) To assistownerswhohavehearingdifficulties,Chevrolet has installedspecial TDD(TelecommunicationsDevicesfortheDeaf)equipmentatitsCustomer AssistanceCenter.Anyhearingorspeechimpairedcustomerwhohasaccess toaTDDorconventionalteletypewriter(TTY)cancommunicatewithChevrolet bydialing: In the United States ...1-800-TDD-CHEV 1-800-263-3830 In Canada... GM Participation in Better Business Bureau Mediation/Arbitration Program" *Thisprogrammaynotbeavailable in allstates,dependingonstate Canadianownersrefer to yourwarrantybooklet. law. General Motors reserves the right to change eligibility limitations. and/or to discontinueitsparticipation in thisprogram. OurexperiencehasshownthattheCustomerSatisfactionProcedure describedearlier in thissectionhasbeenverysuccessfulinachieving customersatisfaction.However, if youhavenotbeensubstantiallysatisfied, Chevroletwantsyoutobeaware ofGM'svoluntaryparticipationina no-chargemediationlarbitrationprogramcalledBBB AUTOLINE.Thisprogram isadministeredbytheCouncil of BetterBusinessBureausthroughlocal BetterBusinessBureaus.Theprogramcanresolveindividualdisputes involvingvehiclerepairsandtheinterpretation ofyourNewVehicle Limited Warranty. We preferthatyounotresorttoBBB AUTOLINE untilafterafinaldecision ismadeundertheCustomerSatisfactionProcedure.However,youmayfilea claimatanytimebycontactingyourlocalBetterBusinessBureau(BBB)at thefollowing toll-free number:1-800-955-5100.Forfurtherinformationabout also write to:BBBAUTOHOTLINE, Council of Better filingaclaim,youmay 800, Arlington,Virginia BusinessBureaus,4200WilsonBoulevard,Suite 22203. 8-3