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1994 Chevrolet Suburban Owner's Manual - Page 367

1994 Chevrolet Suburban Manual

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To file a claim,you will be asked to provide your name and address, your vehicle identification number (VIN), and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors. We prefer you utilize the customer satisfaction procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt toresolve the complaint serving as an intermediary between you and Chevrolet. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customersmay present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you GM will be bound by that decision. The entire dispute accept the decision, resolution procedure should ordinarily take about forty days from the time you file a claim until a decision is made. Some state lawsmay require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1-800-222-1 020. REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defectwhich could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a groupof vehicles, it may order arecall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 8-4

Section	Page
Table of Contents	5
Section 1 - Seats and Safety Restraints	12
Seats and Seat Controls	13
Front Seats	13
Head Restraints	16
Rear Seats	18
Safety Belts: They're For Everyone	24
Why Safety Belts Work	25
Questions Many People Ask About Safety Belts	28
How To Wear Safety Belts Properly	29
Adults	29
Driver Position	30
Safety Belt Use During Pregnancy	37
Passenger Positions	37
Lap-Shoulder Belt	40
Children	42
Smaller Children and Babies	42
Child Restraints	44
Larger Children	51
Safety Belt Extender	53
Checking Your Restraint Systems	54
Replacing Safety Belts After a Crash	54
Section 2 - Features & Controls	56
Keys	58
Door Locks	60
Your Doors and How They Work	62
Side Doors	62
Tailgate, Tailgate Glass and Rear Doors	63
Tailgate	63
Panel Doors	64
Theft	65
New Vehicle Break-In	66
Ignition Switch	67
Starting Your Gasoline Engine	68
Driving Through Deep Standing Water	70
Starting Your Diesel Engine	71
Automatic Transmission	76
Five-Speed Manual Transmission	79
Locking Rear Axle	81
Parking Brake	81
Parking Over Things That Burn	85
Engine Exhaust	86
Running Your Engine While You’re Parked	86
Four-Wheel Drive	87
Transfer Case	88
Front Axle Locking Feature	89
Windows	90
Horn	92
Tilt Wheel	92
Multifunction Lever	93
Turn Signal and Lane Change Indicator	94
Headlight High-Low Beam	95
Windshield Wipers	95
Windshield Washer	96
Cruise Control	97
Headlights and Vehicle Lighting	102
Mirrors	106
Sun Visors	108
Rear Window Wiper and Washer	109
Cigarette Lighter/Ashtrays	110
Storage Compartments	111
Instrument Cluster	119
Warning and Indicator Lights	121
Gages	129
Luggage Carrier	134
Trailer Wiring Harness	135
Section 3 - Comfort Controls & Audio Systems	138
Comfort Controls	139
Flow-Through Ventilation System	139
Heating System	141
Electronic Heating/Air Conditioning System	142
Rear Air Conditioning and Heating Systems (Wagon Models)	145
Rear Window Defogger	148
Audio Systems	149
FM Stereo	149
AM	149
AM Stereo	149
How to Operate Your AM ETR Radio	150
How to Operate Your AM-FM Stereo Audio System and Cassette Player	151
How to Operate Your AM-FM Stereo Audio System and Cassette Player with Graphic Equalizer	155
Care of Your Cassette Tape Player	159
Fixed Mast Antenna	159
Section 4 - Your Driving and the Road	160
Defensive Driving	161
Drunken Driving	161
Control of a Vehicle	164
Braking	164
Steering	166
Steering Tips	166
Off-Road Recovery	168
Passing	168
Loss of Control	169
Off-Road Driving With Your Four-Wheel Drive Vehicle	171
Driving at Night	182
Driving in the Rain	183
City Driving	185
Freeway Driving	186
Hill and Mountain Roads	188
Winter Driving	190
Power Winches	193
Power Take-Off (PT0)	194
Towing a Trailer	195
Section 5 - Problems on the Road	204
Hazard Warning Flasher	205
Other Warning Devices	206
Jump Starting	206
Towing Your Vehicle	210
Engine Overheating	213
Engine Fan Noise	227
If a Tire Goes Flat	227
Changing a Flat Tire	228
Spare Tire	229
Jack Storage	229
If You’re Stuck: In Sand, Mud, Ice or Snow	243
Section 6 - Service & Appearance Care	246
Service	248
Fuel (Gasoline Engines)	249
Diesel Fuel Requirements and Fuel System	250
Checking Things Under the Hood	259
Hood Release	259
Cleaning Your Diesel Engine	260
Engine Oil (Except Diesel)	261
Engine Oil (Diesel Engines)	267
Air Cleaner	272
Automatic Transmission Fluid	273
Manual Transmission Fluid	276
Hydraulic Clutch	277
Rear Axle	278
Transfer Case	279
Front Axle	280
Engine Coolant	280
Power Steering Fluid	285
Windshield Washer Fluid	287
Brake Master Cylinder	288
Replacing Brake System Parts	291
Other Maintenance Items	291
Lubrication	293
Battery	294
Bulb Replacement	295
Fuses and Circuit Breakers	301
Exhaust System	303
Loading YourVehicle	304
Tires	307
Inflation-Tire Pressure	307
Tire Inspection and Rotation	309
When It’s Time for New Tires	310
Buying New Tires	311
Uniform Tire Quality Grading	311
Wheel Alignment and Tire Balance	312
Wheel Replacement	313
Tire Chains	314
Appearance Care	314
Cleaning the Inside of Your Vehicle	315
Cleaning the Outside of Your Vehicle	319
Appearance Care Materials	322
Vehicle Identification Number	323
Service Parts Identification Label	325
Specification Charts	325
Section 7 - Schedule Maintenance Services	334
A Word About Maintenance	336
Your Vehicle and the Environment	336
Recording Maintenance Services	336
Scheduled Maintenance Services	337
Selecting Your Vehicle’s Maintenance Services	337
Gasoline Engines with Light Duty Emissions	339
Maintenance Schedule I	339
Maintenance Schedule II	341
Gasoline Engines with Heavy Duty Emissions	343
Maintenance Schedule I	343
Maintenance Schedule II	345
Diesel Engines	347
Maintenance Schedule I	347
Maintenance Schedule II	349
Explanation of Scheduled Maintenance Services	351
Owner Checks and Services	355
Recommended Fluids & Lubricants	358
Maintenance Record	361
Service Station Checks	362
Section 8 - Customer Assistance Information	364
Customer Satisfaction Procedure	365
Customer Assistance for the Hearing or Speech Impaired (TDD)	366
GM Participation in BBB AUTO LINE - Alternative Dispute Resolution Program	366
Reporting Safety Defects To The United States Government	367
Reporting Safety Defects To The Canadian Government	368
Reporting Safety Defects To General Motors	368
Roadside Assistance	369
Courtesy Transportation	370
Service Publications	370

Match case Limit results 1 per page

To file

claim, you

will be asked to provide your name and address, your

vehicle identification number (VIN), and

statement of the nature of your

complaint. Eligibility is limited by vehicle age and mileage, and other

factors.

We prefer

you

utilize the

customer satisfaction procedure before you resort

to AUTO

LINE, but you

may contact the

BBB

at any time. The

BBB

will

attempt

to resolve the complaint serving as

intermediary between

you

and

Chevrolet.

this mediation is unsuccessful, an informal hearing will be

scheduled where eligible

customers may present their case to an impartial

third-party arbitrator.

The arbitrator will make a decision which you

may accept or reject. If

you

the

decision,

will

be bound by that decision. The

entire

dispute

resolution procedure should ordinarily take about forty days from

the

time

you file

a claim until a decision is made.

Some state

laws may require you

use this program before filing a

claim

with a state-run arbitration program or in the courts.

For

further

information, contact the

BBB

at 1-800-955-5

100

or the Chevrolet

Customer

Assistance

Center

at 1-800-222-1

020.

REPORTING

SAFETY

DEFECTS

THE

UNITED STATES

GOVERNMENT

If you believe that your vehicle has a

defect which could

cause

crash

could

cause

injury or death,

you

should immediately inform the National

Highway Traffic Safety Administration

(NHTSA),

in addition

notifying

General Motors.

If NHTSA receives similar complaints,

may open an investigation, and if

it finds that a safety defect exists in a

group

vehicles, it may order

a recall

and remedy campaign. However,

NHTSA

cannot become involved in

individual problems between

you,

your dealer, or General Motors.

contact NHTSA, you

may either call the Auto Safety Hotline toll-free at

1-800-424-9393 (or

366-0123

the Washington,

D.C.

area) or write

to:

NHTSA,

U.S.

Department

Transportation

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the

Hotline.

8-4