1994 Pontiac Firebird Owner's Manual - Page 263

Customer Assistance Information Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety fromthe Hotline. Reporting Safety w Reporting Safety Defects to the Canadian Defects to General Government Motors If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada Box 8880 Ottawa, Ontario K l G 352 In addition to notifying NHTSA (or Transport Canada) ina situation like this, we certainly hope you'll notify us. Please call us at 1-800-PM-CARES, or write: Pontiac Division Customer Assistance Center One Pontiac Plaza Pontiac, MI 48340-2952 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motorsof Canada Limited Customer Assistance Center, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 ...262