1996 Pontiac Trans Sport Owner's Manual - Page 364

The PONTIAC CARES philosophy and elements are designed to make you realize that Pontiac recognize you as a valuable customer, appreciates your purcha e decision, and is dedicated to taking care of the most i important person ...YOU! PONTIAlC CARES valuable feature that comes with every Pontiac,is:fe ture a that offers a multitude of benefits that can give you safety, security, comfort and convenience. I I I Customer Satisfaction Procedure What makesup Pontiac Cares? 0 @ A 3 year/36,000 mile Bumperto Bumper Warran y Roadside Assistance Courtesy Transportation 1 All of these elements combine to make your driving experience an enjoyable one, and are discussed in greater detail further in your owner's manual. Pontiab is focusing on the changing needs of our customers and is committed in giving you an exceptional level of customer care throughout the ownership experience Our goal is to createtotal customer enthusiasm in our product and our services, and make you the most satisfied customer in the world. Your satisfaction and goodwill are important toyour dealer and Pontiac. Normally, any concern you may have with your vehicle can be handled by your selling or servicing dealer. Your dealer has the facility, trained technicians, special tools and up-to-date information to promptly address any issue whichmay arise. 8-2 8 I