2011 Subaru Outback Owner's Manual - Page 380

11-44 Maintenance and service . Return the passenger-side wiper arm to its original position before returning the driver-side wiper arm to its original position. Otherwise, the passenger-side wiper assembly and driver-side wiper assembly will touch each other, possibly resulting in scratches. . When returning the raised wipers to the original positions, return the wipers slowly on the windshield by hand. Returning the wipers from the detached positions by the spring operation might change the shape of the wiper arm or scratch the windshield. If you cannot eliminate the streaking even after following this method, replace the wiper blades using the following procedures. & Windshield wiper blade assembly 1. Raise the wiper arm off the windshield. & Windshield wiper blade rubber 1) 1) 2) Open the cover Pull down the wiper blade Support 2. Remove the wiper blade assembly by opening the cover and pulling it down in the direction shown in the illustration. 3. Install the wiper blade assembly to the wiper arm. Make sure that it locks in place. 4. Hold the wiper arm by hand and slowly lower it in position. 1. Grasp the locked end of the blade rubber assembly and pull it firmly until the stoppers on the rubber are free of the support.