Aastra 6753i 6753i User Guide, SP3, HF1 - Page 113

Transferring Two Existing Calls, Transferring Calls in Live Dial Mode

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Handling Calls 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the Transfer Key. You will not hear a dial tone before dialing begins. 3. Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1. To cancel the transfer you can either select Cancel on the display screen, press the Goodbye key, or hangup the handset. Note: Users are able to edit the destination number ("Backspace" softkey is provided and navigation key is functional to move the cursor to the desired location). 4. Complete either a blind or consultative transfer: a) To complete a blind transfer, press the Transfer key again before the receiving end answers. b) To complete a consultative transfer, press Dial and remain on the line to speak with the Party 2, before either pressing the Transfer key or Goodbye key, or hanging up the handset to transfer Party 1 to Party 2. Transferring Calls in Live Dial Mode: Use the following procedure to transfer a call to another extension in live dial mode. 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the Transfer key. You should hear a dial tone before the dialing begins. 3. Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1. To cancel the transfer prior to the completion of dialing, you can either select Cancel on the display screen, press the Goodbye key, or hang-up the handset. To cancel the transfer after dialing has been completed and the ringback tone is heard, you can select Cancel. Note: Users are not able to edit the destination number as the phone will either match the inputted number to a dial plan or wait for the set digit timeout. 4. Complete either a blind or consultative transfer: a) To complete a blind transfer, press the Transfer key again, or the Goodbye key, or hang-up the handset before the set digit timeout. b) To complete a consultative transfer, press Dial or wait for the number match or timeout and remain on the line to speak with the Party 2, before either pressing the Transfer key or the Goodbye key, or hanging up the handset to transfer Party 1 to Party 2. Transferring Two Existing Calls The 6753i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: 1. Press Transfer key. A new line opens. 2. Press or scroll to the Line where Call B is on hold. 3. Press Transfer key. Call A is transferred to Call B. 41-001380-00 REV01 - 06.2013 106

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Handling Calls
41-001380-00 REV01 – 06.2013
106
Transferring Calls in Live Dial Mode:
Use the following procedure to transfer a call to another extension in live dial mode.
Transferring Two Existing Calls
The 6753i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on
your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A
to Call B:
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Transfer
Key. You will not hear a dial tone before dialing begins.
3.
Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1.
To cancel the transfer you can either select
Cancel
on the display screen, press the
Goodbye
key, or hangup the handset.
Note:
Users are able to edit the destination number (“Backspace” softkey is provided and navigation key is functional to
move the cursor to the desired location).
4.
Complete either a blind or consultative transfer:
a)
To complete a blind transfer, press the
Transfer
key again before the receiving end answers.
b)
To complete a consultative transfer, press
Dial
and remain on the line to speak with the Party 2, before either pressing
the
Transfer
key or
Goodbye
key, or hanging up the handset to transfer Party 1 to Party 2.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Transfer
key. You should hear a dial tone before the dialing begins.
3.
Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1.
To cancel the transfer prior to the completion of dialing, you can either select
Cancel
on the display screen, press the
Goodbye
key, or hang-up the handset.
To cancel the transfer after dialing has been completed and the ringback tone is heard, you can select
Cancel.
Note:
Users are not able to edit the destination number as the phone will either match the inputted number to a dial plan
or wait for the set digit timeout.
4.
Complete either a blind or consultative transfer:
a)
To complete a blind transfer, press the
Transfer
key again, or the
Goodbye
key, or hang-up the handset before
the set digit timeout.
b)
To complete a consultative transfer, press
Dial
or wait for the number match or timeout and remain on the line to
speak with the Party 2, before either pressing the
Transfer
key or the
Goodbye
key, or hanging up the handset
to transfer Party 1 to Party 2.
1.
Press
Transfer
key. A new line opens.
2.
Press or scroll to the
Line
where Call B is on hold.
3.
Press
Transfer
key.
Call A is transferred to Call B.