Aastra Dialog 4223 Dialog 4223 Professional for MD Evolution, user guide
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- Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 1
Dialog 4223 Professional Digital Telephone for MD Evolution User's Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 2
EN/LZTBS 102 1950 R81A © Aastra Telecom Sweden AB 2008. All rights reserved. - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 3
Extension 94 Programming Your Extension 105 Attendant-Based Services 117 Services Reserved for Attendants 124 QSIG-MD Private Network Services 143 Installing Your Extension 147 Your Extension's Accessories 152 Index 159 Quick Reference Guide 164 MD Evolution - Dialog 4223 Professional 3 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 4
- Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 5
handset. The latest version of this user guide can be downloaded from: http://www.aastra.com Note: The Dialog 4223 Professional model is a telephone system; it may only be used with a private branch exchange that is compatible with this type of telephone. MD Evolution - Dialog 4223 Professional 5 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 6
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC. Details to be found at: http://www.aastra.com/sdoc. 6 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 7
instructions in the equipment's user guide service personnel. • Headsets type) during an electrical storm. Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 8
are accessible depending on the status of your calls. The corresponding text labels are displayed on the last line of the extension's display. They are selected by pressing the corresponding dynamic function key. See also the "Display Information" section. 8 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 9
loudspeaker. Pressing this key also allows you to toggle between the handset and handsfree modes. When an incoming call is ringing, pressing these keys successively will adjust your extension's ring melody. See also the "Operations during a Call" section. MD Evolution - Dialog 4223 Professional 9 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 10
Headset Key Pressing this key toggles between the handset calling mode and headset operation. There is a headset jack on the underside of your extension. See also the "Your Extension's Accessories" section. Volume Control Keys During a call " section. 10 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 11
. Slowly flashing A call is ringing on the line key. For the Call-fwd key, it indicates that a variable call forwarding for the extension, programmed on a case by case basis, is currently active. Quickly flashing A call is holding on the line key. MD Evolution - Dialog 4223 Professional 11 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 12
instructions line indicates the services that are accessible calling is busy, but your call may be placed on camp-on (multi-line extension). The party you are calling is busy, and it is not possible to place your call on camp-on (single-line extension). MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 13
information relating to the activation of certain services: If your extension is part of a calls acceptance mode, and serves as an auxiliary attendant extension. Indicates that your extension is currently locked. It cannot be used until it has been unlocked. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 14
sec. Off • Heard when a third party - typically an attendant - intervenes during your current call. 424 Hz 2 consec. beeps, rep. every 1,4 sec. • Heard when a request for service is accepted on your extension. Melody Multi-toned melody - continuous. 14 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 15
the incoming call is an internal or external call. The cadence is faster for an internal call. Note: Your facility also usually provides integrated on-hold music, to which every external calling party either placed on hold or parked will be connected. MD Evolution - Dialog 4223 Professional 15 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 16
facility. The screen also indicates whether this call was received directly on your DID number (it says "DIRECT"), or if it was transferred from another extension (it says "TRANSF FROM..."). L1 Aastra-00164477500 DIRECT REDIAL CALLERS PICKUP NAME > 16 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 17
of the other line keys available on your extension that has not been programmed for a specific internal or external number, or access to a specific service. You are informed by a single signal and the flashing line key on which the new call is presented. MD Evolution - Dialog 4223 Professional 17 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 18
which the new call is presented. The new party's identity is briefly displayed; you may then decide whether or not to answer this call, in the aforementioned manner. This procedure is also applicable for consulting the identity of a party who is on hold. 18 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 19
idle extension, when you want to pick up a call that is ringing on another extension, you may also ask for an initial call presentation that will indicate the calling party's identity. To do so, proceed in the the dynamic function key shown on the left. MD Evolution - Dialog 4223 Professional 19 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 20
of a line key will advise you of a new incoming call. To activate this function from an idle extension: Press this key to activate silent ringing for incoming calls. The associated LED will remain lit to remind you that this function is activated. 20 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 21
and on your extension's screen. L1 SMITH Peter-405 FREE DTMF VPAGING CALL_BACK FLASH > Note: The prefix to dial for external calls is generally "0" to access the public network. Accessing a private network depends on your facility's configuration. MD Evolution - Dialog 4223 Professional 21 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 22
calls more quickly by using the abbreviated dialling (speed dialling) service among a restricted group of users. All of these abbreviated numbers manually. This may, for example, allow you to access a series of numbers using just one abbreviated number. 22 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 23
by dialling the rest manually. Incomplete numbers could, service to this key. Practically speaking, this means that you may only program 4 line keys, thus reserving at least line keys 1 and 2 for processing incoming and/or outgoing calls simultaneously. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 24
saves all of the call that you receive but do not answer. You then have the option of automatically re-dialling each caller whose identity has been saved in this file. For these two services, see the "Directory, and Call List Services" section. 24 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 25
, you may also carry out an intrusion upon the current call on the requested extension, or override their Do not disturb status. These last services are, however, usually reserved for your system's attendants. See the "Attendant-Based Services" section. MD Evolution - Dialog 4223 Professional 25 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 26
is not free, the service will be automatically cancelled. When you are called back, you typically have 30 seconds to answer the automatic call-back service. If you do not answer within that timeframe, the automatic call-back is automatically cancelled. 26 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 27
you receive visible and audible confirmation that you have successfully registered the automatic call-back on busy or no answer condition. Your extension may also be subject to the automatic callback on busy or on no-answer service from third party sets. MD Evolution - Dialog 4223 Professional 27 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 28
. In the second case, your called party can answer you without lifting their handset. This depends on your called party's extension settings. See also the against voice paging. Obviously, this service will be denied on these extensions (and viceversa). 28 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 29
established normally. Note: Certain extensions (such as yours) may possibly be equipped with permanent phonic protection. The abovedescribed service is therefore applied to all calls that are placed, without requiring any particular action on your part. MD Evolution - Dialog 4223 Professional 29 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 30
numbers applicable for your extension. This service is valid on a call-by-call basis. It is automatically cancelled at the end of each call processed using this service. To activate this substitution service, assuming you're using a Dialog 4223 Professional extension, after lifting the handset or - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 31
-001664477500 DTMF 00:25 INFO_COMM CALL_PARK > Press the dynamic function key shown on the left to activate the service. Everything that is dialled thereafter is then directly transmitted to the remote server. FRI 20-APR 05:25:00 PM DTMF dialling _ STOP MD Evolution - Dialog 4223 Professional 31 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 32
. This is done in the same way as with an incoming call: Replace the handset. Your extension returns to idle status. Or, for handsfree mode: Press the key shown on the left to end the call in handsfree mode. Your extension returns to idle status. 32 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 33
to any type of discrimination. If you have a specific need or question concerning discriminated numbers, you may ask your system administrator or facility attendants that the numbers in questions be added to the list of abbreviated dialling numbers. MD Evolution - Dialog 4223 Professional 33 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 34
services for processing your calls, including: • Enquiry call to consult another internal or external party. • Refer back call between two on-line parties or broker's call. • Call transfer between two parties. • Conference call 's microphone is inactive). 34 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 35
, you can, at any time, decide to continue the call in handset mode, providing you with more privacy. To do so: Simply lift the handset. Both your extension's loudspeaker and microphone will be automatically deactivated. Only the handset remains active. MD Evolution - Dialog 4223 Professional 35 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 36
a Call call, you may modify the level, for example to compensate for a temporarily noisy environment. ì To do so: Simply press either the + or - keys to increase or decrease the listening volume. This adjustment is then only valid for the current call. 36 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 37
placed on hold, and the key representing the line on which the first call was placed will flash quickly. You then follow the placement of this call in the same way as for a single outgoing call. L2 WESSON Paul-407 FREE DTMF VPAGING CALL_BACK FLASH > MD Evolution - Dialog 4223 Professional 37 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 38
to the other. To do so: Press the first line key that is flashing rapidly. You are now transferred back to your first call, and your second call is placed on hold. FRI 20-APR 03:30:00 PM L1 SMITH Peter-405 DTMF CONFERENC 02:33 INFO_COMM CALL_PARK > 38 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 39
may make a transfer when an enquiry call is in the process of being established to a busy internal extension, when it is possible for the call to be placed on camp-on. The transferred party will then be placed on camp-on on the other requested extension. MD Evolution - Dialog 4223 Professional 39 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 40
CONFERENC 02:53 INFO_COMM CALL_PARK > Press the dynamic function key shown on the left. The 3-way conference call is established, and your extension's screen will be as illustrated below: Conference L2 WESSON Paul-407 DTMF 03:23 INFO_COMM CALL_PARK > 40 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 41
call will be established between the party currently conversing with you, and the last party who was placed on hold. Your extension may also be subject to enquiry calls, refer back calls, transfers and conference calls initiated by third party sets. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 42
, according to your facility's configuration (usually 2 digits). A confirmation that the service was accepted is provided both visually and audibly; the "Accepted Service" message is displayed on the screen, and the service acceptance tone is played. 42 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 43
, where is the parked call identification code. The prefix "10" is the one usually used. It may, however, have been modified by your system administrator. Of course, your calls may also be subject to parking by a third party set. MD Evolution - Dialog 4223 Professional 43 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 44
you may place the call automatically, simply be selecting his/her name. On your idle extension (or after placing the current call on hold), the following screen will be displayed: FRI 20-APR 15:28 4 Callers Station 420 REDIAL CALLERS PICKUP NAME > 44 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 45
Call List Services order. Internal users and external Duke Duval Jack Robert Aastra France Aastra Sweden Once you have call is then placed to the selected party and established just as if you had manually dialled the internal or external party's number. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 46
will also be saved in the call log file. See also the "Message Services" section. You may consult this call log file from your idle call log file. The corresponding call is simply deleted from the call log file, without returning the party's call. 46 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 47
. Note: Your call log file is limited to the last 10 calls received; when it exceeds this limit, the oldest calls are automatically eliminated. If you have received several calls from or the same party over a period of time, only the last call is saved. MD Evolution - Dialog 4223 Professional 47 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 48
a call forward may be directed could be an internal party's individual extension, a hunt group, another user's personal group, or even the access number for an integrated voice mail system that your facility may use. See the "Voice Mail Services" section. 48 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 49
, your extension also offers you the call deflection service. This is a call forward activated after a call is presented to you, on a callby-call basis, in cases where you would rather not answer that specific call, thus directing it to another recipient. MD Evolution - Dialog 4223 Professional 49 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 50
calls and activating any type of service from your extension. When you have defined any type of call forward to an internal recipient, the latter has the option of calling you without any restrictions. When a call GEN_CALL GROUP LOCK disabled CALL_FWD> 50 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 51
In the first four cases, your extension displays the type of call forward requested, and prompts you to enter the number for the internal or external call forward recipient. In the latter case, simply exit displays that you programming has been accepted. MD Evolution - Dialog 4223 Professional 51 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 52
programming mode, the "disabled" status is also displayed above "CALL_FWD". Note: As an alternative, you may also access your extension's variable call forward programming, and select the "CANCEL" option on the third screen. The result will be the same. 52 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 53
which is initially on. The pre-defined call forward is immediately deactivated. This change in status will also cause your extension's Call-Fwd key LED to turn off. In your extension's programming mode, the "disabled" status is displayed above "CALL_FWD". MD Evolution - Dialog 4223 Professional 53 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 54
. Station nb to call forward : _ CONFIRM RETURN Then dial your own extension number. The third party set displays the following screens: Remote CFW OF 420 IMMEDIATE NO_REPLY Remote CFW BUSY MESSAGE > OF 420 NODISTURB NREP+BUSY CANCEL < 54 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 55
would a variable call forward activated directly from your own extension (see previously mentioned details). You may also cancel it from the recipient extension, according to the aforementioned procedure, this time selecting the "CANCEL" dynamic function. MD Evolution - Dialog 4223 Professional 55 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 56
. When a call is presented on your idle extension, this call deflection or screening is carried out on a call-by-call basis, as described below, without lifting your extension's handset. L1 Aastra-00164477500 DIRECT REDIAL CALLERS PICKUP NAME > 56 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 57
may be saved on one of your extension's line keys, or on one of the associated satellite repertory keys, when applicable. In this case, the service may be activated by simply pressing this key to deflect the call to a pre-defined call forward recipient. MD Evolution - Dialog 4223 Professional 57 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 58
the identity of the internal or external caller, as well as the identity of the internal party who originated the call forward (or call deflection), preceded by the word, "FOR". L1 Aastra-00164477500 FOR SMITH Peter-405 REDIAL CALLERS PICKUP NAME > 58 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 59
service. Certain extensions (such as yours) may be permanently protected against the automatic use of this call forward on absence service for external parties. In this case, the text messaging services are only applicable internally within your facility. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 60
outgoing calls (see "Operations for Outgoing Calls" section), you may also end your call by sending a mini-message to the called extension, if it is compatible with this service. To This ends your call immediately upon sending the associated minimessage. 60 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 61
will be saved in the call log file along with the caller's identity, and the date and time of the call; see the "Directory, and Call List Services" section. Call of 18-JUNE 07h06 am 1/4 Aastra-500 WOULD LIKE TO SEE YOU ERASE CALL NEXT_MSG NEXT MD Evolution - Dialog 4223 Professional 61 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 62
. By default, the situational messages available are: "IN A MEETING UP TO **:** O' CLOCK", or "ABSENT UNTIL O' CLOCK", or "IN CASE OF EMERGENCY, CALL and "PLEASE CALL BACK IN A FEW MINUTES" (see also other available messages mentioned earlier). 62 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 63
displayed on their extension, and will be able to accurately inform your external calling parties. Note: A call forward on absence is cancelled in the same manner as any other type of variable call forward - see "Call Forwarding Services" section. MD Evolution - Dialog 4223 Professional 63 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 64
part of (a) hunt group(s) (see the "Group Services" section), you will also receive voice mail that calling parties, or even you, to leave a voice message in this common mailbox that will then be distributed to all of the members who share this mailbox. 64 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 65
is busy. • Call forward on no-answer and busy conditions: Your calling parties are re-directed to your mailbox when there is no answer and when your extension is busy. • Immediate call forward: All calls are immediately re-directed to your mailbox. MD Evolution - Dialog 4223 Professional 65 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 66
first receive a greeting message. By default, the greeting message is: "Welcome in the called extension mailbox". In the case where the call forward is on busy condition, it is preceded by the following system message: "The requested extension is busy". 66 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 67
Voice Mail Services You call in handsfree mode. By default, the message is: "A message has been deposited in your voice mailbox". This notification status remains until you have consulted the new message, or if there are any unread messages in your mailbox. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 68
be your GSM mobile phone when you are out of the office. When a new message is left in your mailbox, a call is then automatically answer this automatic call, you will be transferred directly to your mailbox. You will then be prompted to enter your user password in order Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 69
Services z PASSWORD In either case, a system message will prompt you to enter your user password. FRI 20-APR 15:28 DTMF dialling _ DTMF INFO_COMM CALL_PARK > Enter your user password. By default, your user mobile phone that supports DTMF order for your call to be Dialog 4223 Professional 69 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 70
Services z PASSWORD As with internal consultation, a system message prompts you to enter your user password. Enter your user password. By default, your user you may hear on your telephone. For an internal call, the transition to DTMF end-to-end dialling is automatic Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 71
listen to fast-forward within the current message. The message is fast-forwarded to the point 10 seconds past to the current point. MD Evolution - Dialog 4223 Professional 71 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 72
the voice mail system. To do so: Dial "9" to end your call. Replace the handset, or press the "C" key to end this service in handsfree mode. Your extension returns to idle status. The non-consulted 7 days, after which they are automatically erased. 72 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 73
delay, the call is directed to your mailbox, by default. Notes: The number for a personal assistant may possibly be an external number. This is also the case when you are directed to you calling party's mailbox that is set to personal assistant mode. MD Evolution - Dialog 4223 Professional 73 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 74
. A new menu is then played, offering you the same services as for recording your greeting message, as described above. Dial "6" to manage your personal assistant service. This especially applies if your mailbox is managed in personal assistant mode. 74 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 75
your user password. Your user password is the some as the one to access your mailbox and activate or deactivate certain services from calls sent from an automated attendant (AA). If the service was initially inactive, it will be activated, and vice versa. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 76
calls from parties requesting the group when their calls remain unanswered from the group member allocated to each call, or when their calls services available. There is no distinction in your mailbox between individual messages and group messages. 76 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 77
Services A voice message left for a group is automatically un-notified on your extension, as soon as you consult it, just as it would for an individual message. The only particularity is that a global denotification of a "common" message of this type call. MD Evolution - Dialog 4223 Professional 77 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 78
with the same processing services available. There is a "mailing list" message of this type will only take place after each member individual mailboxes. One individual internal user may be associated with several are absent - call forwards of general calls that are ordinarily Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 79
userfriendly management of your integrated voice mail services. The first application, called Integrated Web Server, opens the integrated by entering your extension number and user password. The second additional application is called Unified Messaging. Its purpose is - Dialog 4223 Professional 79 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 80
Voice Mail Services You may also use your PC to control your telephone extension to process each voice message, or even to return a call to someone who left you a voice message. You then With just one click of the mouse, you can place calls to anyone. 80 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 81
group, which is designed for grouping various extensions that may be assigned to you - for example, your Dialog 4223 Professional extension, and a DECT cordless phone. Different services are then provided for you to process your calls as efficiently as possible within a personal group. MD Evolution - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 82
and Associated Services As already indicated (see the "Operations for Outgoing Calls" section), you your calls. It simplifies call pick-up, with or without initial presentation, since all a user needs calls between the various members of the group. 82 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 83
"Operations for Incoming Calls" section. As a result, you have access to all the same processing services as you would for your personal calls. If you do not answer your hunt group call within a typical 30 Your facility may contain up to 16 hunt groups. MD Evolution - Dialog 4223 Professional 83 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 84
on whether or not you requested prior presentation of call to be picked up, you will be directly connected to the caller of the picked up call, or the call will be presented to you through one of your extension's line keys, which will begin to flash. 84 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 85
you may also manage your availability for answering calls that are directed to your group(s). This standby service enables you to temporarily withdraw from a hunt as shown above the function key's label, your extension will now change to Standby status. MD Evolution - Dialog 4223 Professional 85 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 86
Services z SEC. IN/OUT í Ô Lx IN/OUT On the other hand, if your extension is on standby - shown by the "disabled" status above the function key's label varies from one facility to another. You may consult the guide integrated within your extension in order to find the prefix Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 87
, and will now accept calls. When your primary group is closed, its status is represented on each member's idle extension with a "C" displayed on the first line of the screen. FRI 20-APR 15:28 CS 4 Callers Station 420 REDIAL CALLERS PICKUP NAME > MD Evolution - Dialog 4223 Professional 87 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 88
, even when you are on standby within the involved groups. FRI 20-APR 15:28 4 Callers Station 420 REDIAL CALLERS PICKUP 3 1 NAME > 88 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 89
The broadcast service is an optional service, which, when initially requested, enables an authorized user to send from one facility to another. You may consult the guide integrated within your extension in order to find the number service in handsfree mode. MD Evolution - Dialog 4223 Professional 89 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 90
(up to 5 extensions) - for example, your Dialog 4223 Professional extension, and a DECT cordless phone. The specific services offered to you are as follows: • You can be contacted through just one number, common to your entire personal group. • When you place a call to any party, you are identified - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 91
define your personal group. Contact him/her as needed. On your Dialog 4223 extension, a call may be placed on hold by pressing the line key associated with the current call. On a DECT cordless extension, a call is placed on hold by pressing the "R" key. MD Evolution - Dialog 4223 Professional 91 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 92
will generally have a GSM mobile phone in addition to your Dialog 4223 Professional extension. Once again, without truly being a group service, the Mobile Extension service may be of use to you. Its purpose is to allow external users - of GSM mobile phones most particularly - to access your company - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 93
user rights, other services that calls and/or receive any type of call whatsoever. Your personal data - your extension's programming data and call log file - cannot be accessed. Access to the services usually offered by your extension may also be restricted. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 94
. FRI 20-APR 15:28 Password _ Enter your user password. By default, your user password is "1234", however you may have modified it. See also the "Programming Your Extension" section. You will receive confirmation of the de-activation of this service. 94 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 95
the programming. If your extension was initially "enabled" with regards to the locking service - as shown above the function key's label - your extension will now return to unlocked status. Note: When your extension the "C" key to end the programming. MD Evolution - Dialog 4223 Professional 95 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 96
function key. Background Music Based on a specific user right that may be assigned to your extension, call is presented to you on your extension, or when you place an outgoing call. At the end of your call, the background music will be played once again. 96 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 97
phone has been off the hook for a typical delay of 0.8 seconds, without any action required on your part. You still have the option of calling any internal or external party by dialling a number (or any other equivalent action) before this timeframe expires. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 98
until you answer it, or the caller ends the call. • Extended protection: this combines the two previous cases. In all cases, this protection against the re-direction of your calls to the automated attendant is never dependant upon any action on your part. 98 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 99
function key shown on the left. Your request for malicious call tracing is transmitted over the ISDN network, and the call proceeds normally. If the call is being disconnected by the remote caller, all you need to do is disconnect the call yourself. MD Evolution - Dialog 4223 Professional 99 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 100
L1 Aastra-00164477500 user, or by any other damage that may result. This service is available for a single call in progress, as well as a broker's call, for which you may record each portion of the conversation with one or all of your calling parties. 100 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 101
cumulatively at the end of each call - the AOC_E service. Whenever available, the cost of a call is displayed in Euros, as shown on the following screen: FRI 20-APR 15:28 L1 Aastra 00164477500 DTMF EUR 1.15 05 cost counter was cleared (set to zero). MD Evolution - Dialog 4223 Professional 101 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 102
: First, dial the network access prefix adapted to this service. Generally, this consists of a network access prefix that is reserved for placing outgoing external calls that are subject to account codes. Ask your system administrator for this prefix. 102 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 103
the very least, these outgoing calls are subjected to call detailed records that are managed within an external charging server. Contact your system administrator for more information. He/she will also provide you with the accepted account code format. MD Evolution - Dialog 4223 Professional 103 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 104
of your Dialog 4223 Professional extension, in terms of how you intend to use it. By pressing the Menu key on your extension, you can: • Program the 4 programmable line keys on your extension with your most frequently called internal or external numbers, or with the services or activation - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 105
calls acceptance service, when necessary, which allows you to assist your facility's attendants. See the "AttendantBased Services" section. Personalising your extension also includes managing your user the "C" key. Your extension returns to idle status. MD Evolution - Dialog 4223 Professional 105 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 106
the left. Select a line key Ô L3 z CALL NO CONFIRM Press the line key you wish to program services used within this context will facilitate the use of your extension within these groups. See also the "Voice Mail Services" and "Group Services" sections. 106 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 107
or perhaps a service activation code. The number to be saved may contain up to 18 digits. Integrated repertory programming Key 2 : 00164477500 BLANK CURSOR+ NEXT CONFIRM Press the dynamic function key shown on the left. This saves your setting. MD Evolution - Dialog 4223 Professional 107 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 108
to the desired type of call forward: To pre-define an immediate call forward. To pre-define a call forward on no-answer condition. To pre-define a call forward on busy condition. To pre-define a call forward on no-answer condition and busy condition. 108 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 109
the type of call forward requested, and prompts you to enter the number for the internal or external call Call-Fwd key. See the "Call Forwarding Services" section. Note: The "BLANK" and "CURSOR+" functions enable you to delete or modify the number for an existing call Dialog 4223 Professional 109 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 110
the keys. Press the C key on your extension once you have made all the desired adjustments. Your extension returns to idle status. 110 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 111
that will be used. The type of ring that is defined is applicable for both internal and external calls. These will, however, for Outgoing Calls" section. The automatic and simultaneous connection of your extension's microphone depends on your choice of services: • If - Dialog 4223 Professional 111 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 112
, your user password is "1234". It is strongly recommended that you change it to any other 4-digit code to ensure that use of the aforementioned services is as secure as possible, and to preserve the confidentiality of your mailbox, when applicable. 112 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 113
. However, certain services require that you dial an external access prefix beforehand, which you obviously will need to remember. If you forget the prefix, your extension's Menu key will allow you to consult the internal dialling plan for your facility. MD Evolution - Dialog 4223 Professional 113 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 114
consult your facility's dialling plan: You may then scroll through your facility's entire dialling plan. Press the "C" key to end the programming. 114 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 115
by the system administrator for your facility, for future reference. SERVICES Access to the public network or main trunk group Access me" from a non-IP third party set Call deflection or call forward on a case-by-case basis Access number user password MD Evolution - Dialog 4223 Professional 115 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 116
call forward service: This service allows attendants to define any type of call forward for a user's account, without restrictions. According to the specific rights assigned to your extension, you may also have access to these attendant-based services. 116 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 117
on the configuration for your facility defined by your system administrator, these services may be used from specific extensions that are duly authorised, without any warning tones being emitted. This refers to the Silent call monitoring service. MD Evolution - Dialog 4223 Professional 117 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 118
your extension, you may also have access to the general calls acceptance service. This is generally the case. When necessary, this allows you to assist the attendants by answering calls when their lines are congested or when they are temporarily absent. 118 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 119
above the function key's label - your extension will now be active (or vice versa). When your general calls acceptance status is active, this will also be indicated on your idle extension by the letters "GC" displayed on the first line of the screen. MD Evolution - Dialog 4223 Professional 119 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 120
After this timeframe, the door phone call will be automatically disconnected. A door phone call may not be placed on hold, nor may it be transferred. The door phone is usually logged on by an electrical mechanism independent from your telephone facility. 120 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 121
one of your extension's line keys, which will begin to flash. In the second case: Press the flashing line key corresponding to pick up the call. Note: If several general calls are ringing simultaneously, the oldest call will be automatically selected. MD Evolution - Dialog 4223 Professional 121 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 122
password for whom you are programming the third party call forward. Note: Besides attendants, there are certain users - perhaps yourself - who may also have the privileged right to program third party call forwards without entering any user passwords. 122 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 123
Dialog 4223 Professional extension will be your attendant position, in a system that can be composed of up to 4 attendant positions. Your role, then, is to process general calls made to your telephone facility. In fulfilling this role, you have access to all of the services offered to system users - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 124
during a Call" section. If the calling party is an external caller, you retain supervision of the transferred call until the requested internal user has answered. The LED associated with the line key on which this call is processed continues to flash. 124 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 125
general calls acceptance on their extensions may also assist the attendants, especially during brief overload periods. These users are then presented with the general calls at the same time as the active attendants. See the "Attendant-Based Services" section. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 126
activated general calls acceptance on their extensions may also answer general calls in night mode. These users are then presented with the general calls at the same time as the previously mentioned extensions. See the "Attendant-Based Services" section. 126 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 127
left. You will receive confirmation for the activation. Press the "C" key to end this service. Your position becomes active to process the facility's general calls, which is indicated by the "Active" status above the previous "GEN_CALL" function key. MD Evolution - Dialog 4223 Professional 127 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 128
will confirm whether or not programming was carried out. Press the "C" key to end this service. Your position no longer accepts the facility's general calls, which is indicated by the "Inactive" status above the previous "GEN_CALL" function key. 128 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 129
, which will systematically be directed to the external number that was defined. This then includes both general calls as well as those received through DID (Direct Inward Dialling), destined for internal users who now may not be contacted at all. MD Evolution - Dialog 4223 Professional 129 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 130
. Your position then displays a message confirming the programming of your system general call forward. Press the C key on your position to exit the programming mode. The system general call forward that you have just defined is effective immediately. 130 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 131
a call. This is also true for all other extensions in your facility. Note: The programming and cancellation of the system general call forward may only be executed when your attendant position is idle, and your general calls acceptance status is active. MD Evolution - Dialog 4223 Professional 131 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 132
status changes to "enabled", and vice versa. Press the C key on your position to exit the programming mode. Note: The use of a possible common bell service for your facility may only be managed when your general calls acceptance status is active. 132 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 133
_ Administration RETURN Enter your user password. You are then granted access to system programming, for which the screens are illustrated on the next page. Administration I. CHARGE E. CHARGE TIME Administration ABBR_NB > PASSWORD INC_CALLS < MD Evolution - Dialog 4223 Professional 133 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 134
services is only granted when your attendant position is in active general calls acceptance mode. PASSWORD z STATION NO Reinitialising an Extension's User Password identified extension is reset to "1234"; the user may then modify it once again. 134 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 135
Services Reserved for Attendants TIME z TIME/DATE CONFIRM Managing the Calls" section. These abbreviated numbers are broken down into: • A general abbreviated list, identified as list "00". This is normally accessible from any extension within the facility. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 136
Services Reserved for Attendants ABBR_NB z ABBR. LIST z ABBR. NO z COMPLETE NO CURSOR+ • According to the system's programming, there may be from 0 . Press the dynamic function key shown on the left until the cursor is in the NAME field. 136 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 137
users to clearly identify an abbreviated number. It will then also be included in your company's directory; as a result, a call by name may be placed to any external party included in the abbreviated dialling list. See also the "Directory, and Call List Services manually, Dialog 4223 Professional 137 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 138
calling parties will hear. This service also enables you to view the information concerning the number of incoming calls received from an external network, all types of unanswered and inefficient calls reset, the other the pre-defined observation period. 138 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 139
number you wish to contact. The screen then shows the cumulative amount imputed to the selected extension, from the last time the cost counter was reset. MD Evolution - Dialog 4223 Professional 139 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 140
extension is reset to calls that are imputed to the involved extension, in two currencies - French Francs and Euros. 15 May - 5:35 p.m. Printout of users ' charge counters. DN TS CHARGES 420 TELEPHONY 85 COST1 55.76 FF COST2 8.50 EUR Note: The "E. CHARGE" service Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 141
messages may be displayed, according to the cause of the alarm. Card xx out of service (err :xxx) Software protection (err :123) RETURN RETURN Inform your system administrator as to the content of this message. Obviously, the sooner, the better. MD Evolution - Dialog 4223 Professional 141 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 142
to the private users connected through remote nodes. Moreover, if IP-Trunking networking occurs over an IP network, a non-IP hand-over service is also available for occasions where there may be a downgrade in the voice transmission over the IP network. 142 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 143
call-back to a busy networked extension Automatic call-back to a networked extension that did not answer Private call with temporary protection DTMF end-to-end dialling for private calls Discrimination and Least Cost Routing (LCR) of external private calls MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 144
for public calls through the private network Attendant-Based Services General calls acceptance for private calls Networked third party call forward - Activating and cancelling Services Reserved for Attendants Operations for networked calls - all types 144 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 145
OVER" function is only available, obviously, when your call has been established on the IP network. The non-IP hand-over service is not available for QSIG-MD private networks using an Intranet network managed according to the IP-Networking technique. MD Evolution - Dialog 4223 Professional 145 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 146
Your Dialog 4223 Professional is usually installed by your system administrator. However, this section provides you with all of the instructions your extension. The handset cord is connected to the RJ12 female connector labelled HANDSET located, once again, on the underside of your extension. This - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 147
the support feet, push them into the underside of your extension to the desired angle, then push in the tab to hold their position. If you wish to remove the support feet, pull on the tab to release them before removing the feet from the extension. 148 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 148
line keys (see the "Programming Your Extension" section.) This label is protected by a plastic cover. To insert or remove the label, lift the protective cover as illustrated below. Note: If you need a new label, contact your system administrator. MD Evolution - Dialog 4223 Professional 149 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 149
that your extension's handset will be secure. It is made of flexible plastic. According to the instructions illustrated on the next page: • Begin by removing the hanging clip with a screwdriver. • Flip the clip over. • Re-insert it into your extension. 150 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 150
them. 9,5 mm 9-10 mm max 5,5 mm Now, simply insert the two wall mount screws into the holes on the underside of your extension. MD Evolution - Dialog 4223 Professional 151 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 151
Calls" and "Group Services" sections. Note: You may add up to 4 satellites on your extension without requiring any additional power supply units. All of the satellites are powered from your extension, which is powered through the telephone system. 152 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 152
top in order to disconnect the plastic connector and the tulip-shaped pin. Just as with your extension, each satellite has a support foot that can be installed and adjusted to one of two positions, according to the angle you have set for your extension. MD Evolution - Dialog 4223 Professional 153 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 153
Panels Each satellite is designed to have a label. It is designed so you may indicate what functions have been programmed on the various satellite repertory keys (see the "Programming Your Extension" section.) This label is protected by a plastic cover. 154 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 154
below. Note: If you need a new label, contact your system administrator. Installation and Cables type screws that require an adapted screwdriver. External ring devices (both audible and visual) are directly connected to the module using an RJ12 connector. MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 155
Your Extension's Accessories Connecting a Headset A headset is connected with a cord inserted into the RJ12 female connector labelled HEADSET located on the underside of your # key. This will then validate that the headset is indeed properly connected. 156 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 156
of a new call presented on your extension with a single ring heard over your extension's headset. This is also true for any call that is on hold. Note: The programming of your facility as described above is valid for all extensions using a headset. MD Evolution - Dialog 4223 Professional 157 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 157
Your Extension's Accessories 158 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 158
a Parked Call 42 Call Pick-Up Call Pick-Up 19 Call Pick-Up + Presentation 19 Call Pick-Up on Common Bell 126 Call Pick-Up within a Hunt Group 85 Call Transfer between Two Parties Call Transfer during a Conversation 39 Call Transfer on Busy Condition 40 MD Evolution - Dialog 4223 Professional 159 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 159
Extension Supervision 83 Groups - Group Call Forward 88 Groups - Opening/Closing 88 Hunt Groups 83 Hunt Groups - Call Pick-Up 85 Hunt Groups - Standby 86 Mobile Extension Service 93 Personal Groups 91 Viewing ICD Calls on Hold 89 H Handsfree and Handset Modes MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 160
's Screen 12 Tones, Rings and Voice Announcements 14 Intrusion or Call Offer 118 L Labels Add-on Key Panel Label 154 Your Extension's Label 149 Last External Number Redial 24 Least Cost Routing (LCR) of Outgoing Calls 33 Locking Your Extension 94 MD Evolution - Dialog 4223 Professional 161 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 161
Line Keys Calling with Line Keys 23 Extension Label Information 149 Programming Line Keys 107 Supervising with Line Keys 83 Programmable Repertory Keys Accessing the Programming Mode 106 Calling with Repertory Keys 23 Consulting the Dialling Plan 115 162 MD Evolution - Dialog 4223 Professional - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 162
Paging a Free Extension 28 Y Your Extension's Accessories Additional Repertory Keys - Installation 152 Additional Repertory Keys - Labels 154 Add-on Interface Module 155 Headset - Connection 156 Headset - Use 157 Headset - Validating the Connection 156 MD Evolution - Dialog 4223 Professional 163 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 163
Quick Reference Guide Quick Reference Guide This Quick Reference Guide for your Dialog 4223 Professional extension briefly describes all of the services that your extension offers you, as well as the detailed procedures for each case. It also provides the instructions on how to install and maintain - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 164
Notes Quick Reference Guide MD Evolution - Dialog 4223 Professional 165 - Aastra Dialog 4223 | Dialog 4223 Professional for MD Evolution, user guide - Page 165
Subject to alteration without prior notice. For questions regarding the product, please contact your Aastra Certified Sales Partner. Also visit us on http://www.aastra.com © Aastra Telecom Sweden AB 2008. All rights reserved. EN/LZTBS 102 1950 R81A
Dialog 4223 Professional
Digital Telephone for MD Evolution
User’s Guide