Aastra Dialog 4223 Dialog 4223 Professional for MD Evolution, user guide - Page 88
Viewing the Number of Calls in an ICD, Group Call Waiting Queue, Lx IN/OUT
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Group Services ÕÔ Lx IN/OUT Managing a possible variable call forward for a hunt group when it is closed is carried out according to the "Follow me" or "Third Party Call Forward" procedures (see the "Call Forwarding Services" section). Simply dial the hunt group number instead of the extension number to forward, and designate the internal call forward recipient as the extension or hunt group you desire, or the access number for the voice mail system. This is carried out without having to enter a user password. A call forward defined in this manner is only effective when the involved hunt group is closed. Notes: From any extension, the sequence may be saved on as many of your extension's programmable line keys or associated satellite repertory keys as necessary. In this case, opening and closing each involved hunt group is indicated by the status of the corresponding key's LED: if it is off, the group is closed; if it is on, the group is open. Only a supervisor may manage this open or closed group status by pressing the corresponding key. Viewing the Number of Calls in an ICD Group Call Waiting Queue If you are a member of one or several ICD-type hunt group(s), your extension will display the number of calls in the call waiting queue for these ICD groups. The first digit displayed at the end of your extension's first line indicates the number of calls currently being processed in your primary ICD-type group. As the case dictates, the second digit displays the total calls in the waiting queue for all of your secondary ICD-type groups. They are replaced by "*" if the number of calls in the waiting queue is equal to or greater than 10. If there are no calls in the waiting queue, nothing is displayed. This data is constantly updated in terms of the traffic flow, and is provided to you, even when you are on standby within the involved groups. FRI 20-APR 15:28 4 Callers Station 420 REDIAL CALLERS PICKUP 3 1 NAME > 88 MD Evolution - Dialog 4223 Professional