Aastra Dialog 4223 Dialog 4223 Professional for MD Evolution, user guide - Page 116
Attendant-Based Services
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Attendant-Based Services Attendant-Based Services Besides the services that are accessible or that may be assigned to a Dialog 4223 Professional extension, additional services are also available for the system's attendants. Within this context, the following services are offered: • Call offer or intrusion: This service allows attendants to interrupt an ongoing call to present an urgent call. • Do not disturb override service: Similarly, this service allows the attendant to override the "Do not disturb" status to present an urgent call. • General calls acceptance: This service enables attendants to control their active or inactive status for processing a system's general calls, in relation to their shifts. • Door phone service: Your facility may be equipped with a door phone; calls from this extension are usually processed by the attendants. • Call pick-up for a general calls that are ringing: Your facility may be equipped with a common bell that receives general calls when the attendants' lines are congested, or when they are absent. • Complete third party call forward service: This service allows attendants to define any type of call forward for a user's account, without restrictions. According to the specific rights assigned to your extension, you may also have access to these attendant-based services. 116 MD Evolution - Dialog 4223 Professional