Apple Ipod Shuffle User Guide - Page 31
AAC M4A, M4B, M4P 8 to 320 kbps, Audible formats 2
UPC - 885909354801
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ÂÂ Slide the three-way switch off and then on again. ÂÂ Make sure the earphone or headphone connector is pushed in all the way. ÂÂ Make sure the volume is adjusted properly. A volume limit might be set. See "Setting a Volume Limit" on page 27. ÂÂ iPod shuffle might be paused. Try pressing Play/Pause ('). If you connect iPod shuffle to your computer and nothing happens ÂÂ Connect iPod shuffle to a high-power USB 2.0 port on your computer. Your iPod shuffle battery may need to be recharged. ÂÂ Make sure you've installed the latest iTunes software from http://www.itunes.com/download. ÂÂ Try connecting the USB cable to a different USB 2.0 port on your computer. Make sure the USB cable is firmly connected to iPod shuffle and to the computer. Make sure the USB connector is oriented correctly. It can be inserted only one way. ÂÂ iPod shuffle might need to be reset. Turn iPod shuffle off, wait 10 seconds, and then turn it back on again. ÂÂ If iPod shuffle doesn't appear in iTunes or the Finder, the battery may be completely discharged. Let iPod shuffle charge for several minutes to see if it comes back on. ÂÂ Make sure you have the required computer and software. See "If you want to double-check the system requirements" on page 32. ÂÂ Try restarting your computer. ÂÂ You might need to restore iPod software. See "Updating and Restoring iPod shuffle Software" on page 33. ÂÂ iPod shuffle may need to be repaired. You can arrange for service on the iPod shuffle Service & Support website at www.apple.com/support/ipodshuffle/service. If you can't sync a song or other item to iPod shuffle The song might have been encoded in a format that iPod shuffle doesn't support. The following audio file formats are supported by iPod shuffle. These include formats for audiobooks and podcasts: ÂÂ AAC (M4A, M4B, M4P) (8 to 320 kbps) ÂÂ Protected AAC (from the iTunes Store) ÂÂ Apple Lossless (a high-quality compressed format) ÂÂ MP3 (8 to 320 kbps) ÂÂ MP3 Variable Bit Rate (VBR) ÂÂ Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+) ÂÂ WAV ÂÂ AA (audible.com spoken word, formats 2, 3, and 4) ÂÂ AIFF Chapter 6 Tips and Troubleshooting 31