Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb Technical Guide - Page 64

Quick Check, Deep Dive, Symptom, Wireless Performance Issue, Slow Connection, Check, Result, Action

Get Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb - Macbook Pro Aluminum PDF manuals and user guides
UPC - 005215163007
View all Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb manuals
Add to My Manuals
Save this manual to your list of manuals

Page 64 highlights

Quick Check Symptom Wireless Performance Issue / Slow Connection • Slow or stalled data transfers • Intermittent connection dropouts Quick Check 1. Check for nearby interference sources in the 2.4/5GHz range such as microwave ovens or cordless phones (Knowledge Base HT1365) 2. (AirPort) Check the number of users trying to use AirPort in the area for possible network congestion. Move closer to base station to improve signal reception. 3. (Bluetooth) Move devices closer together. 4. Check performance with a known-good system 5. (AirPort) Wireless base station checks: a. Base station is not set to low-power transmission mode. b. Base station is not set to a slower protocol mode (802.11b). c. Check for possible Wi-Fi channel overlap (nearby base stations using adjacent channel). 6. Isolate OS by booting from original install media (10.5.x). Attempt to connect to base station (AirPort) or pair with wireless keyboard (Bluetooth) 7. Use Software Update to make sure all AirPort and Bluetooth software and firmware updates have been applied. Deep Dive Check Result Action Code 1. Inspect the display clutch Yes barrel for damage. AirPort radio is in display clutch barrel area. No Record damage: Proceed to possibly repair damaged parts, go to step 2 No visible damage, go to step 2 2010-06-15 MacBook (13-inch, Aluminum, Late 2008) Symptom Charts - Communications 64

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Communications
64
2010-06-15
Quick Check
Symptom
Quick Check
Wireless Performance Issue /
Slow Connection
•
Slow or stalled data transfers
•
Intermittent connection
dropouts
1.
Check for nearby interference sources in the
2.4/5GHz range such as microwave ovens or
cordless phones (
Knowledge Base HT1365
)
2.
(AirPort) Check the number of users trying to
use AirPort in the area for possible network
congestion. Move closer to base station to
improve signal reception.
3.
(Bluetooth) Move devices closer together.
4.
Check performance with a known-good system
5.
(AirPort) Wireless base station checks:
a.
Base station is not set to low-power
transmission mode.
b.
Base station is not set to a slower protocol
mode (802.11b).
c.
Check for possible Wi-Fi channel overlap
(nearby base stations using adjacent channel).
6.
Isolate OS by booting from original install
media (10.5.x). Attempt to connect to base
station (AirPort) or pair with wireless keyboard
(Bluetooth)
7.
Use Software Update to make sure all AirPort and
Bluetooth software and firmware updates have
been applied.
Deep Dive
Check
Result
Action
Code
1.
Inspect the display clutch
barrel for damage.
AirPort
radio is in display clutch barrel
area.
Yes
Record damage:
Proceed
to possibly repair damaged
parts, go to step 2
No
No visible damage, go to step
2